Repairing Your Aroma Electric Kettle: A Step-By-Step Guide

If your Aroma electric kettle is acting up, there are a few troubleshooting steps you can take to get it working again. First, check if the kettle is turning on. If it's not, the problem could be with the power cord, switch, or wall socket. Try moving the cord around and see if that kicks the kettle on. If it does, you've likely found your issue. If not, the problem might be with the wall socket. Check if there's continuity between the wall plug pins and the contacts in the base.

If your kettle is having issues with the lid, you may need to open it up and reset the latch, spring, and levers inside. Be careful when prying open the lid, as you don't want to damage the silicone gasket. Additionally, be cautious when handling electrical components, and always unplug your kettle before attempting any repairs.

Check the power source and wall socket

If your Aroma electric kettle is not working, it could be due to an issue with the power source or the wall socket. Here are some detailed steps to help you check and troubleshoot these issues:

Check the Power Source:

• Ensure that your Aroma electric kettle is plugged into a working wall outlet.
• Try plugging another appliance, such as a hairdryer, into the same outlet to see if it works. If it does, you can be sure that the outlet is functioning properly.

Inspect the Power Cord:

• Carefully inspect the power cord of your Aroma electric kettle for any signs of damage, such as a broken plastic casing exposing the live wire.
• If you notice any damage, discontinue using the kettle and consider repairing or replacing the power cord.

Check the Wall Socket:

• If the power source seems fine, the issue could be with the wall socket.
• Use a continuity checker (a DVM will suffice) to test the wall socket.
• Check for about 12 ohms across the pins of the plug when the kettle is turned on. If you get a reading of 12 ohms, the issue is likely with the kettle itself and not the wall socket.

Check the Base Connection:

• Inspect the base that the kettle sits on.
• Check for continuity between the wall plug pins and the contacts in the base.
• If there is continuity, the issue is likely with the contact between the base and the kettle. Try cleaning the contacts or adjusting their position.

Try a Different Outlet:

• If the above steps don't work, try plugging your Aroma electric kettle into a different wall outlet that you know is working.
• Sometimes, the issue could be as simple as a blown fuse or a problem with the original outlet.

Remember to always unplug your Aroma electric kettle before attempting any cleaning, maintenance, or troubleshooting steps. By following these steps, you can narrow down the issue with your kettle and potentially fix it by addressing problems with the power source or wall socket.

Test the kettle for continuity

To test your Aroma electric kettle for continuity, you will need a multimeter or a continuity checker.

First, check if there is about 12 ohms across the pins of the plug when the kettle is set on. If there is, the issue is not with the kettle, but with the wall socket. Next, flip the kettle over and check the resistance between the centre pin underneath and the ring of metal around it. It should be infinite when the switch is off, and about 12 ohms when the switch is held on.

If there is 12 ohms, do not disassemble the kettle as it can be difficult to put back together. Instead, check the base that the kettle sits on. Check continuity between the wall plug pins and the contacts in the base. If that looks good, the issue is with the contact between the base and the kettle. Try cleaning the contacts by scraping them with a jeweller's screwdriver. Put the kettle back on and see if you can measure 12 ohms at the plug pins. If yes, you're done. If not, the contacts have been bent too far, and you'll need to disassemble the base.

Descale the kettle

Descaling your Aroma electric kettle is a simple process. Firstly, fill your kettle with a mixture of one part white vinegar and three parts water. Bring this mixture to a boil and then let it sit for 20 minutes. If the buildup is particularly heavy, you can let the mixture sit overnight. After letting the mixture sit, rinse the kettle out several times with fresh water to flush away any remaining buildup. If needed, use a soft sponge or cloth to wipe away any remaining residue. To ensure any lingering vinegar taste is gone, you can refill the kettle with water, boil it, and then discard the water.

In addition to vinegar, you can also descale your kettle using lemon juice, citric acid, or baking soda. To use lemon juice or citric acid, combine one tablespoon of lemon juice or citric acid with enough water to cover the bottom of your kettle. Bring the liquid to a boil, then let it sit for about 20 minutes. After letting it sit, dump out the mixture and rinse the kettle thoroughly with fresh water. To use baking soda, add one to two teaspoons of baking soda to your kettle, then add water until it reaches the halfway mark. Boil the water, then let the mixture sit for 20 minutes. After letting it sit, rinse the kettle with water and wipe the bottom with a sponge or soft cloth. Finally, rinse the kettle again to ensure that all traces of baking soda are removed.

Check the base for contact issues

If your electric kettle is not working, there could be an issue with the contact between the base and the kettle. Here are some detailed steps to check and fix this problem:

First, ensure that your kettle is unplugged from the power source before handling any internal parts. Then, flip the kettle over and check the resistance between the centre pin underneath and the ring of metal around it. If the switch is off, the resistance should be infinite, and when the switch is held on, it should read about 12 ohms.

Next, you will need to check the base that the kettle sits on. Check the continuity between the wall plug pins and the contacts in the base. If the continuity is good, the issue is likely with the contact between the base and the kettle. Try cleaning the contacts by gently scraping them with a jeweller's screwdriver. Once you have cleaned the contacts, put the kettle back on the base and check the resistance again. If you can now measure 12 ohms at the plug pins, you have successfully fixed the issue.

If you are still unable to measure the correct resistance, the contacts may have been bent too far and will need to be adjusted. To do this, you will need to disassemble the base. Remove the security screws in the base using two jeweller's screwdrivers. Once inside, gently re-bend the contacts to be slightly higher. Then, reassemble everything and test the kettle again.

If you are uncomfortable disassembling your kettle, there are some alternative quick fixes you can try. One option is to unplug the base from the wall and give it a few sharp raps against the palm of your hand. Alternatively, you can try cleaning the contacts with a small brush, such as a toothbrush, and some contact cleaner or isopropyl alcohol.

Disassemble and reassemble the kettle

To disassemble and reassemble your Aroma electric kettle, follow these steps:

First, check if your kettle is functioning properly by getting a continuity checker (DVM will do) and see whether there is about 12 ohms across the pins of the plug when the kettle is set on. If there is, the issue is not with the kettle but with the wall socket. Next, flip the kettle over and check the resistance between the center pin underneath and the ring of metal around it. It should be infinite when the switch is off and about 12 ohms when the switch is on.

If there is 12 ohms, do not disassemble the kettle as it is challenging to reassemble. If there isn't 12 ohms, check the base that the kettle sits on. Check continuity between the wall plug pins and the contacts in the base. If that looks good, the issue is with the contact between the base and the kettle. Try cleaning the contacts by scraping them with a jeweler's screwdriver. Put the kettle back on and see if you can measure 12 ohms at the plug pins.

If you still can't get 12 ohms, the contacts have been bent too far, and you'll need to disassemble the base. There are security screws in the base, but they can be worked out with two jeweler's screwdrivers. Re-bend the contacts to be a little higher, then reassemble everything.

An alternate quick fix is to unplug the base from the wall and give it a few sharp raps against the palm of your hand.

To disassemble the base from the kettle, remove the six screws. The bottom will then be held on by three white tabs around the perimeter. With a flat-blade screwdriver, pry the outer housing away from each tab, and you will be able to disengage the tabs. Reassembly is tricky. The clear switch paddle must engage the switch pawls in the base. An easier way is to take the clear paddle off its pivot, engage it on the switch pawls, then maneuver the base back into place and put the pivot point back on the switch paddle. If the switch doesn't click freely up and down, disassemble and try again.

Frequently asked questions