Antonio Mcgowan
Aroma360 is a fragrance brand that offers scenting solutions for both businesses and homes. The company provides scent diffusers, oils, and candles with various fragrances such as leather, sandalwood, amber, white tea, aloe vera, and lily. The products are designed to evenly distribute scent throughout a space and have received positive reviews for their effectiveness and design. However, there are also numerous negative reviews regarding the company's customer service, subscription policies, and product defects.
| Characteristics | Values |
|---|---|
| Product | Scent diffusers, scent oils, candles, car diffusers, gift sets |
| Scent options | Bergamot, leather, sandalwood, amber, white tea, aloe vera, lily, sweet berry, oakmoss, lemon, lemongrass, jasmine, black pepper, rose, green tea, coconut, vanilla, clove, grapefruit, orange, magnolia, nutmeg, cucumber, musk, lavender, eucalyptus, lemon, thyme, vetiver, peony, vanilla, amber, etc. |
| Product ratings | 4.7/5 stars to 5/5 stars |
| Pricing | $34.97 to $12,499.95 |
| Customer service | Poor, with many negative reviews |
What You'll Learn
Aroma360's scent pods
Aroma360 offers a range of scent pods that can be used with their diffusers to fill your space with fragrance. The scent pods are designed to be used exclusively with the Aroma360 Mini Pro Scent Diffuser, a wireless and heatless portable scent diffuser that uses advanced cold-air diffusion technology to disperse a dry mist of fragrance.
The scent pods are designed to be easy to use, with mess-free, easy-to-add oil refills. They offer a variety of fragrances, including:
- Leather, Sandalwood, and Amber, inspired by 1 Hotel
- White Tea, Aloe Vera, and Lily, inspired by Westin Hotels
- Bergamot, Sweet Berry, and Oakmoss, inspired by Baccarat Rouge 540
- Bergamot, Lemon, and Lemongrass, inspired by W Hotel Scent
- Ozone, Jasmine, and Black Pepper, inspired by Ritz Carlton
- Smokey Black Tea, Rose, and Amber, inspired by Edition Hotel
- Green Tea, Lemongrass, and Lily, inspired by The Delano
- Citrus, Green Melon, and Raspberry, inspired by Wynn Hotel
- Coconut, Vanilla, and Clove, inspired by Mandala Bay Las Vegas
The scent pods have received positive reviews, with many customers complimenting the fragrance and the even distribution of the scent throughout their space. The scent pods, in combination with the diffusers, offer a convenient and stylish way to fill your home or business with fragrance, creating a pleasant and inviting ambiance.
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Aroma360's scent diffuser
Aroma360 offers a range of scent diffusers that utilize advanced waterless and heatless technology to disperse a dry mist of luxurious fragrances, enhancing the ambiance of any space. The Mini Pro Scent Diffuser, their most popular product, is a sleek and stylish device that seamlessly blends into any décor. With its compact size and user-friendly features, it effortlessly infuses your surroundings with enchanting aromas, providing a worry-free and safe scenting experience, perfect for homes with children and pets. The Mini Pro offers both wired and wireless options, and its silent operation ensures a tranquil atmosphere without any noise disruption.
The Michelangelo360 diffuser is another innovative product by Aroma360, employing a revolutionary cold air diffusion method. Its elegant design and silent scenting technology make it an excellent choice for creating an enchanting olfactory experience. The Michelangelo360 can scent up to 800 sq ft of space and includes a remote control for easy adjustment of scent density.
For larger spaces, Aroma360 offers the DaVinci360 Waterless Cold Air Diffuser with a timer. This powerful diffuser can scent up to 1,200 square feet and is suitable for both residential and commercial settings. It features a built-in fan for consistent coverage and a programmable weekly timer that allows for customized scenting schedules. The DaVinci360, like all Aroma360 diffusers, uses waterless cold air diffusion technology, ensuring the fragrance oils are transformed into a lightweight, dry nano-mist that lingers in the air, providing a consistent and immersive scenting experience.
Aroma360 also offers a range of scent diffusers in collaboration with Disney, featuring beloved characters like Mickey Mouse and Princess. These diffusers bring the magic of Disney into your home while filling the air with captivating fragrances.
With their advanced technology, elegant designs, and diverse range of products, Aroma360's scent diffusers offer a luxurious and convenient way to enhance any environment with captivating aromas, creating a sensory experience that delights the senses and elevates your everyday moments.
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Aroma360's subscription service
Aroma360 offers a subscription service for its scenting products, with various perks and incentives for signing up. The company provides a range of scenting solutions for both homes and businesses, with a focus on creating aromatic sanctuaries using high-quality oils.
The subscription service includes exclusive deals, such as discounts of up to 90% on select products, sent directly to subscribers' emails. In addition, Aroma360 offers complimentary gift cards every three months and free shipping on all online orders (excluding recurring orders).
The subscription also provides access to a wide range of scenting products, including luxury fragrance oils, premium gift sets, candles, reed diffusers, and room sprays. Subscribers can save up to 30% on luxury fragrance oils and 40% on premium gift sets.
Aroma360 also offers a Family Plan as part of its subscription service, which includes free diffusers and discounts of up to 28% on oil subscriptions. This plan requires a minimum subscription period and may include additional fees for early termination.
The subscription service provides customers with the convenience of automatic deliveries directly to their door, ensuring a luxuriously scented home all year round.
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Aroma360's customer service
Aroma360 offers customer service via phone, email, and live chat. The company provides a range of support options, including assistance with technical issues, subscription management, diffuser setup, and order returns.
The phone number for customer service inquiries is 1-866-713-9313, and the line is open from Monday to Friday, 9:00 AM to 5:00 PM EST. This number is toll-free and provides quick support, although some customers have reported long wait times and difficulty getting through.
For technical issues with diffusers, Aroma360 has a dedicated Technical Support team that can be reached by submitting a form on their website.
The company also offers live chat support, which can be accessed through the 'Contact Us' option on the website. Customers typically receive a response within 24-48 hours.
Additionally, customers can create a support ticket for various topics, including order tracking, subscription management, and diffuser setup, by clicking on the 'Start a live chat now' button.
Email support is available at contact@aroma360.com, and support@hotelcollection.com.
The company also provides a physical address for their corporate office:
300 Fifth Ave South, Suite 107, Miami, Florida 33127.
While Aroma360 offers multiple support channels, customer reviews indicate dissatisfaction with the level of service provided. Common complaints include difficulty cancelling subscriptions, unresponsive customer support, and issues with faulty products.
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Aroma360's scent oils
Aroma360 offers a wide range of scent oils for its fragrance diffusers. The oils are designed to be used with the brand's scent diffusers, such as the Mini Pro Scent Diffuser and the SPKR™ Scent Diffuser, to fragrance homes and businesses.
The scent oils are inspired by various hotels, locations, and fragrances, and are designed to create a luxurious and inviting aroma. Some of the popular scent oils include:
- Inspired by 1 Hotel®: Leather, Sandalwood, and Amber
- Inspired by Westin Hotels®: White Tea, Aloe Vera, and Lily
- Inspired by Baccarat Rouge 540: Bergamot, Sweet Berry, and Oakmoss
- Inspired by W Hotel Scent®: Bergamot, Lemon, and Lemongrass
- Inspired by Ritz Carlton®: Ozone, Jasmine, and Black Pepper
- Inspired by Edition Hotel®: Smokey Black Tea, Rose, and Amber
- Inspired by The Delano®: Green Tea, Lemongrass, and Lily
- Inspired by Wynn Hotel®: Citrus, Green Melon, and Raspberry
- Inspired by Mandala Bay Las Vegas®: Coconut, Vanilla, and Clove
In addition to these, Aroma360 offers a variety of other scent oils inspired by different hotels, locations, and fragrances, such as the Marriott Hotels®, Blanche by Byredo, Hotel Costes®, Continuum®, and more. The brand also introduces new collections, such as the Paris Collection, Astrology Collection, and Summer Collection, featuring unique scent combinations.
The scent oils are available for purchase on the Aroma360 website, where customers can explore the different fragrances and choose the ones that best suit their preferences and scenting needs.
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Frequently asked questions
Aroma360 is a fragrance brand that offers scenting solutions for businesses and homes. They have a wide range of diffusers, fragrances, and oils to create aromatic environments.
Aroma360 offers scent diffusers, fragrance oils, car diffusers, candles, and gift sets. They also provide custom scenting solutions for businesses.
Some popular Aroma360 fragrances include Fly by Lisa Hochstein, 1 Hotel, W Hotel Scent, Ritz Carlton, and Wynn Hotel. They also have collections inspired by different cities, hotels, and themes.
You can purchase Aroma360 products through their website, aroma360.com, or through authorized retailers and online stores. They also have showrooms and provide personalized scent sample packs.
The reviews for Aroma360 are mixed. While some customers rave about the scents and the even distribution of the diffusers, there are numerous complaints about the company's customer service, subscription policies, and product defects. Many reviewers warn others to stay away from the company due to their negative experiences.
