Unboxing Charmed Aroma Rings: Are They Real?

Charmed Aroma is a company that sells candles and bath bombs with a hidden piece of jewellery inside. The jewellery's value is said to range from $10 to $5000, with the more expensive pieces not being wrapped in the candle wax but instead given to the customer via a serial number. However, the company has received mixed reviews, with some customers reporting issues with delivery, customer service, and the quality of the jewellery.

Charmed Aroma's ring appraisal process

Charmed Aromas offers an appraisal service for its jewellery products. To get a piece of jewellery appraised, you must find the code attached to it and enter it on the Charmed Aromas website. If the code is invalid, you can send an email with the subject "Invalid Code" and attach your appraisal code. If you have lost the code, you can send a picture of your jewellery to the Charmed Aromas Contact Us page and wait for a response within 2-3 business days.

Some customers have complained about the quality of the jewellery, with some claiming that the products are cheap-looking, similar to children's toys, or made with low-quality materials. Others have reported issues with delivery, customer service, and broken or missing items. However, there are also positive reviews, with some customers praising the beauty and quality of the charms and the responsiveness of the customer service team.

Customer reviews of Charmed Aroma's products

Customer reviews of Charmed Aromas products

Charmed Aromas has received mixed reviews from customers. While some customers have praised the company for its unique product offerings and good customer service, others have expressed disappointment with the quality of the products and issues with delivery and customer support.

Some customers have complained about the quality of the jewellery found in the candles and bath bombs, with some reporting that the jewellery tarnished quickly, looked cheap, or fell apart easily. Others have expressed frustration with delivery issues, including lost or incorrect shipments, and slow shipping times.

In terms of customer service, reviews are mixed. Some customers have reported positive experiences, with prompt responses and effective issue resolution. However, others have criticised the company for being unresponsive, unhelpful, and difficult to reach. There have also been reports of issues with refunds and replacements, with some customers feeling that the company did not adequately address their concerns.

On the positive side, some customers have praised the company for its creative product offerings, such as the surprise jewellery inside candles and bath bombs. Others have expressed satisfaction with the scent and quality of the candles, as well as the beauty of the charms and jewellery.

Overall, the reviews for Charmed Aromas are quite mixed, with some customers reporting positive experiences while others have encountered issues with product quality, delivery, and customer service.

The variety of Charmed Aroma's product range

Charmed Aroma offers a wide range of products that feature surprise jewellery hidden inside. Their product line includes:

• Scented Candles: These candles come in various fragrances and themes, such as the Disney collection, Harry Potter collection, and seasonal collections like Halloween and Christmas. The candles feature hidden jewellery, including necklaces, rings, earrings, and bracelets.
• Colour-Changing Glass Mugs: Charmed Aroma offers colour-changing glass mugs in collaboration with popular franchises like Scooby-Doo and Harry Potter.
• Jewelry Trays: The company also sells themed jewellery trays, such as the Disney Minnie Mouse and Harry Potter Hogwarts trays, which come with matching candles and hidden jewellery.
• Bath Bombs: In addition to candles, Charmed Aroma offers bath bombs that contain surprise jewellery inside.
• Accessories: The brand has expanded its product line to include accessories like wallets, coin purses, and makeup bags featuring popular characters from Disney and Harry Potter.

Charmed Aroma's product range provides an element of surprise and excitement, combining fragrances, popular themes, and the allure of discovering hidden jewellery treasures.

Charmed Aroma's shipping and delivery policies

Charmed Aromas offers free shipping for orders over $60 within the United States. However, free shipping is not available for the Northwest Territories, Yukon, Nunavut, Alaska, or Hawaii. The company also offers international shipping, but additional customs fees may apply.

To estimate your delivery date, you can enter your zip code on the Charmed Aromas website. The company also provides a holiday shipping calculator to help customers determine when their orders will arrive during the holiday season.

Charmed Aromas uses third-party delivery services, such as Canada Post, to ship their products. Customers have the option to choose express shipping for an additional fee. However, it is important to note that free shipping is not valid for express shipping methods.

Regarding refunds and replacements, Charmed Aromas offers replacements for products within 90 days from the date of purchase and refunds within 60 days.

While Charmed Aromas provides estimated delivery dates, some customers have reported issues with delayed or missing shipments. It is always a good idea to review the company's terms and conditions and keep track of your order's progress to ensure a smooth delivery experience.

Charmed Aroma's customer service

Regarding refunds and exchanges, Charmed Aroma offers them on any unused product within 30 days of the delivery date, with proof of purchase. However, the company does not refund shipping costs or cover return shipping costs. Additionally, refunds or exchanges will not be provided if the product has been used or if the jewellery has been removed. In the case of damaged products, photos must be provided for a refund or exchange to be issued. Refunds can only be issued in the original form of payment or store credit, and customers are responsible for return and reshipping fees. Personalised candles are final sale and cannot be returned or exchanged.

Reviews of Charmed Aroma's customer service are mixed. While some customers praise the company for their quick response and helpfulness in resolving issues, others complain about slow response times, unhelpful staff, and difficulties with refunds and exchanges. There have also been reports of products arriving damaged or missing items, as well as issues with shipping and delivery.

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