Contest Destination Aroma: Legit Or Scam?

I found results for multiple companies with similar names: Charmed Aroma, Aroma360, and Aroma Concepts. There is also a mention of a company called Aroma Plan, which may be related to Aroma360.

Charmed Aroma

Charmed Aroma is a company that makes candles and bath bombs with jewelry inside. It is not accredited by the Better Business Bureau, and reviews are mixed. Some customers complain about not receiving their orders, issues with customer service, and the quality of the products. However, there are also positive reviews praising the company's products.

Aroma360

Aroma360 is a company that sells diffusers and scented oils. Multiple customers have accused the company of being a scam, citing issues with the quality of their products, poor customer service, and difficulty cancelling subscriptions. The company has responded to these accusations by stating that they pride themselves on providing perfect scenting solutions and educating people about the benefits of Aromachology.

Aroma Concepts

Aroma Concepts is a distributor for Paris Corner in the US and UK. They have been accused of being a scam by some customers who claim to have never received their orders and were unable to contact the company for a refund. However, there are also positive reviews from customers who received their orders without any issues.

Aroma Plan

Aroma Plan is mentioned in one review as a separate company from Aroma360, with a customer stating that they have good customer service.

Customer reviews of Charmed Aroma

Charmed Aroma is a company that sells candles and bath bombs with jewellery hidden inside. The company is based in Canada and ships worldwide.

Customer Reviews

There are a variety of reviews for Charmed Aroma online, with some customers reporting issues with their orders and others expressing satisfaction with their purchases.

Positive Reviews

Some customers have praised Charmed Aroma for their products' pleasant scents and attractive jewellery. One reviewer on Trustpilot noted that the company's customer service was good, as they received a gift card and a positive response from a representative when their items arrived damaged. Another reviewer on Reddit expressed excitement over the company's products, particularly the Harry Potter-themed candles.

Negative Reviews

However, other customers have reported issues with their orders, including missing or damaged items, problems with shipping, and difficulties obtaining refunds. Some reviewers have also noted a perceived decline in product quality over time, with jewellery items appearing cheap and rings turning fingers green.

Mixed Reviews

A few customers have had mixed experiences with Charmed Aroma, reporting both positive and negative aspects of their purchases. One reviewer on Trustpilot noted that while they initially enjoyed the company's products, they stopped buying from them due to a perceived decline in quality and an increase in commercialised products. Another reviewer on the Better Business Bureau website gave the company two stars, praising the scent of the candles but criticising issues with their order, including incorrect ring sizes and missing items.

While some customers have reported positive experiences with Charmed Aroma, there are also a significant number of negative reviews highlighting issues with orders, product quality, and customer service.

Aroma360 reviews

Aroma360 is a fragrance brand that offers scent pods, diffusers, room sprays, and candles. The brand claims to provide a healthy scenting solution for homes and businesses, striving to preserve the therapeutic properties of its high-quality oils.

Positive Reviews

Aroma360 has received positive reviews from customers who appreciate the brand's ability to provide a consistent scent across different spaces, such as their home, car, and skin. One customer praised the brand's "Fly" scent by Lisa Hochstein, which is available in the form of a perfume and a scent pod for the home. The scent diffuser was praised for its wireless design, even distribution of scent, and rose gold aesthetic.

Another customer praised the "Escapade" fragrance oil, describing it as having a fresh and clean scent that is noticeable without being overpowering. This scent received multiple positive reviews, with customers noting that it created a cozy and inviting atmosphere in their homes.

Negative Reviews

However, Aroma360 has also received numerous negative reviews, with customers expressing disappointment and frustration with the brand's products and customer service. One customer complained about the poor quality of the diffuser, which stopped dispensing scent after only three weeks of use. Several customers reported issues with cancelling subscriptions, with one stating that the company accessed their new credit card information after they attempted to cancel by changing their card details.

Other complaints included difficulties in reaching customer service, defective products, and issues with returns and refunds. Some customers also felt that the scents were too faint or did not last long enough, with one reviewer suspecting that the product had been watered down.

Overall Assessment

While some customers have had positive experiences with Aroma360's products, the brand appears to have a significant number of negative reviews, particularly regarding its customer service, subscription cancellation process, and product quality. Potential customers should carefully consider these reviews before making a purchase decision.

Aroma Concepts reviews

Aroma Concepts is a perfume shop that offers a range of fragrances, including unisex perfumes, eau de parfum, and eau de toilette. They have a physical presence in the US and the UK, with separate warehouses for each region to prevent import tax. The company provides free shipping for orders over $100 and offers a 14-day refund policy.

Aroma Concepts has a significant presence on TikTok, with a dedicated TikTok shop and influencer sponsorships. They are also the main and exclusive distributor for Paris Corner perfumes in the US and UK.

However, there are mixed reviews for Aroma Concepts, particularly regarding their customer service and shipping. Some customers have reported issues with slow shipping, lack of communication, and difficulty contacting the company. There are also concerns about potential scams, with a few instances of customers not receiving their orders and facing challenges in obtaining refunds. On the other hand, some customers have shared positive experiences, praising the quality of the fragrances and prompt delivery.

• "I ordered from them almost 3 weeks ago and nothing. Says it hasn’t even been shipped yet and I can’t get in contact with anyone."
• "I've read many complaints about this company. I ordered from them twice and had no issues. My products shipped within a day and arrived less than a week later. They were packaged well."
• "I will never buy from them again. They blocked me on TikTok because I was showing my concern about my order along with other ladies on their TikTok page in the comments. My order is stuck in Florida and was packed but never picked up by the carrier to ship off."
• "I’ve had horrible experiences with them, overcharging my card and not shipping the product on time. I do not recommend."
• "I ordered 6 fragrances from Aroma concepts TikTok, and they seem very legit ... they're in Orlando. A girl who sponsored the live said I'd get them in 2 days, and another huge influencer is selling for them too and just created their own scent with his name. Will update when I get them."

Charmed Aroma's products and pricing

Charmed Aroma is a company that sells candles and bath bombs with jewellery inside. They have a wide range of products, including:

• The Black Cat Candle - Black Cat Tarot Card Necklace Collection for $44.00
• The Disney Nightmare Before Christmas Jack and Sally Snow Globe Candle & Jewellery Tray - Jack and Sally Ring Collection for $80.00
• The Harry Potter Colour Changing Potion Snow Globe + Jewellery Candle - Harry Potter Potion Necklace Collection for $80.00
• The Harry Potter Mirror of Erised Jewellery Candle - Mirror of Erised Necklace Collection for $60.00
• The Harry Potter Hogwarts Light Up Castle Jewellery Tray + Candle - Harry Potter Earring Collection for $80.00
• The Skeleton Coffin Jewellery Candle - Coffin Ring for $44.00
• The Skeleton Hand Snow Globe Jewellery Candle - Skeleton Hand Necklace Collection for $44.00
• The Scooby-Doo Mystery Machine Colour Changing Glass Mug for $24.99
• The Skull Snake Jar Jewellery Candle - Snake Ring Collection for $44.00
• The Disney Minnie Mouse Light Up Jack-O-Lantern Candle and Jewellery Tray - Minnie Mouse Halloween Necklace Collection for $80.00
• The Trick or Treat Dessert Jewellery Candle - Butterfly Necklace Collection for $40.00
• The Sweet Treats Dessert Jewellery Candle - Butterfly Necklace Collection for $40.00

Charmed Aroma also offers free shipping for orders over $60. In addition to their online store, the company has two physical locations in Toronto and Mississauga, Ontario.

Reviews for Charmed Aroma are mixed. While some customers have reported positive experiences with the company, others have complained about issues such as missing jewellery, incorrect ring sizes, and poor customer service. Some reviews also mention a decline in product quality, with bath bombs having no scent and jewellery lacking the "925 stamp" to indicate sterling silver.

Aroma360's customer service

Aroma360 offers customer service via phone, email, and live chat. The company provides a range of support options, including assistance with technical issues, subscription management, order returns, and setting up a diffuser.

The customer service phone number is 1-866-713-9313, and the line is open from Monday to Friday, 9:00 AM to 5:00 PM EST. The average hold time is less than a minute, and the average call time is around 5 minutes. However, some customers have reported long wait times and difficulty reaching a human operator.

For those who prefer email communication, the address is contact@aroma360.com. This option may take 24-48 hours to receive a response.

Aroma360 also offers a live chat feature on its website. This option is available by clicking on the 'Contact Us' link in the footer menu. The live chat connects users with a Concierge bot that requests an email address and allows customers to input their queries.

While Aroma360 provides multiple avenues for customer support, reviews indicate that the overall experience is often disappointing. Many customers have expressed frustration with the company's handling of issues related to defective products, subscription cancellations, and poor product quality. There are also complaints about the difficulty in reaching customer service representatives and the lack of timely responses.

The company's response to negative reviews seems to be limited, with some customers reporting that their concerns were not adequately addressed or resolved. As a result, Aroma360's customer service has received a rating of 1.9 out of 5 on PissedConsumer.com, indicating a high level of dissatisfaction among those who have interacted with their support team.

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