Returning a fragrance after opening it can be tricky, and policies differ from retailer to retailer. While some stores have a flexible return policy, others can be strict about accepting returns, especially if the product has been opened or is slightly damaged. It is important to verify the return policy before making a purchase. Some stores may offer a full refund, replacement, or store credit for returned fragrances, while others may have specific conditions or time limits. It is recommended to keep the receipt as proof of purchase and to check the specific return policy of the store to understand your options.
Characteristics | Values |
---|---|
Countries where return of opened fragrances is accepted | US, Canada, UK, Norway, Greece |
Retailers that accept return of opened fragrances | FragranceNet.com, Sephora, Ulta, Nordstrom, TJ Maxx, Burlington, FragranceX, Amazon, Macy's, Kohl's |
Conditions for return of opened fragrances | Must be within 14 days, 30 days, or 30-day money-back guarantee |
Reasons for return of opened fragrances | Allergic reactions, defective sprayers, wrong product received, don't like the scent |
Retailer's action after return of opened fragrances | Destroyed, resold at a discount, given to customers as testers, thrown away |
What You'll Learn
- Some retailers will only accept returns if the seal is intact and the product is unused
- Some retailers will allow returns of opened fragrances but will then destroy the product
- Some retailers will allow returns of opened fragrances and then resell them
- Some retailers will allow returns of opened fragrances and then sell them at a discount
- Some retailers will allow returns of opened fragrances and then give them away as testers
Some retailers will only accept returns if the seal is intact and the product is unused
Returning opened fragrances is a tricky business. While some retailers will accept returns of opened fragrances, others will not. For example, FragranceNet's policy states that "used or opened fragrances CANNOT be returned under any circumstances". This is a similar policy to that of TJ Maxx, Marshalls, Ross, and Burlington, who also do not accept returns of opened fragrances.
On the other hand, some retailers do allow returns of opened fragrances. One user on Fragrantica.com reported that they had "never had a problem returning fragrances, even after [they] opened it and sprayed". Another user on the same site reported that they had returned opened fragrances to Amazon UK, FragranceNet, TJ Maxx, Marshalls, Ross, and Burlington, with Amazon UK being the only exception to the latter group of retailers.
It is important to note that the ability to return opened fragrances may vary by region. For example, one user on Fragrantica.com reported that they had "never heard of such a thing in Europe", while another user on the same site reported that returns of opened fragrances were allowed in Canada.
Ultimately, it is important to check the return policy of the retailer before purchasing a fragrance to understand their specific rules and regulations regarding returns.
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Some retailers will allow returns of opened fragrances but will then destroy the product
For example, FragranceNet.com, a popular online fragrance retailer, has a strict no-returns policy for opened fragrances. Their policy states that "used or opened fragrances CANNOT be returned under any circumstances." This is likely due to health and safety reasons, as well as to prevent fraud and abuse of the returns system. Other retailers, like Amazon, may also have similar policies, only accepting returns if the seal is intact and the product is unused.
It is essential to research the return policies of different retailers before making a purchase, especially when it comes to fragrance products. While some stores offer generous return policies, allowing customers to try out different scents, others have more restricted policies to minimize waste and maintain the integrity of their products.
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Some retailers will allow returns of opened fragrances and then resell them
In the US and Canada, some retailers do allow returns of opened fragrances, which they may then resell. FragranceNet, for example, accepts returns of opened perfumes within 30 days of purchase. However, this policy has changed over the years, with some retailers no longer accepting returns of opened products. This is partly due to people abusing the policy by returning items after using most of the product.
In some cases, returned fragrances are destroyed, especially if they are contaminated or have lost value due to being opened and used. However, some retailers may resell returned fragrances as testers, discounted items, or on secondary markets like eBay. This practice is more common in the US and Canada than in Europe, where returns of opened fragrances are rarely accepted.
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Some retailers will allow returns of opened fragrances and then sell them at a discount
Some retailers will use returned fragrances as testers in their stores, while others will sell them at a discount. Returned fragrances that cannot be resold are often destroyed, as retailers are concerned about contamination and the loss of value once a product has been opened and used.
There is some debate among consumers about the ethics of returning opened fragrances. Some view it as wasteful, while others argue that it is the retailer's choice to implement a returns policy and that they can afford to take the hit.
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Some retailers will allow returns of opened fragrances and then give them away as testers
Some retailers will allow returns of opened fragrances, but they will not be resold. Instead, they will be used as testers or given to employees. Other retailers will destroy returned fragrances to prevent double-dipping and to avoid lawsuits from customers who are harmed by faulty products.
Some retailers that allow returns of opened fragrances include:
- FragranceNet
- Sephora
- Nordstrom
- Neiman Marcus
- TJ Maxx
- Burlington
- FragranceX
- Macy's
- Kohl's
- Amazon
- Ulta
- Maxaroma
- Saks
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Frequently asked questions
Yes, FragranceNet accepts returns of opened fragrances within 14 days of delivery. However, the refund will exclude shipping costs.
If you return a product purchased with a reward, you will be refunded the dollar amount after the reward amount is deducted.
Cancelling your Purpl Rewards membership will result in the loss of all accrued points, rewards, benefits, and active tier status.