Who Made Starbucks Barista Aroma Coffee Maker?

The Starbucks Barista Aroma coffee maker is a drip coffee machine that was sold at Starbucks company-owned and operated stores nationwide between March 2005 and September 2006. The machine was manufactured in China and sold for about $100. Starbucks recalled the 8-cup coffee brewer in October 2006 due to a possible fire hazard caused by defective electrical wiring. The company offered a full refund and a coupon for a free pound of coffee to customers who returned the recalled product. The Barista Aroma coffee maker comes in different models, including the Solo and the Grande, which differ in the size of their thermal carafes.

Starbucks' customer support for the Barista Aroma coffee maker

Starbucks offers customer support for its products and services through its Customer Contact Center. The company provides a range of contact options for customers seeking assistance, including:

• A dedicated customer service phone line: (855) 023 986 591, operational from 8:00 a.m. to 5:00 p.m., Monday to Friday, excluding weekends and public holidays.
• Email support: customerservice@coffee-concepts.com.kh, with a commitment to respond as quickly as possible.
• Postal mail: Customer Care, Coffee Concepts (Cambodia) Limited, Morgan Tower No. 388, Sopheakmongkul Street, Phum 14, Sangkat Tonle Bassac, Khan Chamkarmorn, Phnom Penh City, Cambodia.

In addition to these direct communication channels, Starbucks also maintains a comprehensive support center on its website, addressing various topics such as coffee beverages, coffee at home, store locations, and career opportunities. The website also features a "Contact Us" section, providing contact information for different types of inquiries, including general questions, partnership and sponsorship requests, and media-related matters.

For specific issues related to the Starbucks Barista Aroma coffee maker, customers can refer to the product's manual for detailed instructions on usage and maintenance. The manual covers topics such as preparing the coffee maker, the appropriate amount of coffee grounds and water to use, the brewing process, and cleaning and care guidelines.

Furthermore, in 2006, Starbucks issued a recall for its Barista Aroma Stainless Steel 8-Cup Coffee Brewers due to a possible fire hazard caused by defective electrical wiring. Customers who purchased the affected product were instructed to stop using it immediately and contact Starbucks through a dedicated recall hotline, email, or postal mail to receive a full refund. The company also offered a coupon for a free pound of coffee as an incentive to return the recalled machine.

The machine's two-year warranty

The Starbucks Barista Aroma coffee maker is manufactured by the Starbucks Coffee Company, based in Seattle, Washington. In 2006, Starbucks issued a recall of its 8-cup coffee brewers due to a possible fire hazard caused by defective electrical wiring. The recalled products were sold between March 2005 and September 2006, and Starbucks offered consumers a full refund and a coupon for a free pound of coffee upon returning the affected machines.

Now, let's focus on the machine's two-year warranty.

When purchasing a Starbucks Barista Aroma coffee maker, you can rest assured that your investment is protected by a two-year warranty. This comprehensive warranty covers any defects in materials or workmanship that may arise during the first two years of ownership. It's important to retain your proof of purchase, as it will be required to validate any warranty claims.

The warranty guarantees that Starbucks will repair or replace your coffee maker free of charge if it malfunctions due to manufacturing defects within the warranty period. This includes issues with electrical components, such as wiring, as well as any mechanical parts that may fail under normal use.

To initiate a warranty claim, contact Starbucks Customer Service by phone or email. Their team will guide you through the process, which typically involves providing your proof of purchase and a description of the issue you're experiencing. Starbucks may arrange for your machine to be repaired at an authorised service centre or provide you with a replacement unit, depending on the nature of the problem.

It's worth noting that the warranty has specific limitations and does not cover issues arising from misuse, abuse, or unauthorised modifications to the coffee maker. Additionally, the warranty is only valid for the original purchaser and is non-transferable.

By offering this two-year warranty, Starbucks demonstrates its commitment to customer satisfaction and the quality of its products. With this peace of mind, you can confidently brew your favourite coffee beverages, knowing that you're covered should any issues arise with your Starbucks Barista Aroma coffee maker.

The Starbucks Barista Aroma recall in 2006

Starbucks issued a recall of its Barista Aroma coffee maker in 2006 due to a possible fire hazard. The product was recalled in cooperation with the U.S. Consumer Product Safety Commission and the manufacturer. The coffee brewer's defective electrical wiring could lead to overheating, smoking, burning, and melting, creating a potential fire risk.

Recall Details:

The recall included the Starbucks Barista Aroma 8-Cup Coffee Brewer, with "Starbucks Barista Aroma" embossed on the front and featuring silver control panel buttons and a chrome finish. The product was manufactured in China and sold in Starbucks stores across the United States between March 2005 and September 2006 for approximately $100.

Starbucks received 23 reports of melting in the plastic housing of the brewers, but fortunately, no injuries were reported.

Consumer Instructions:

Consumers were instructed to immediately stop using the recalled coffee brewers and contact Starbucks for a full refund. Starbucks provided affected customers with a postage-paid package and instructions for returning the defective product. Additionally, the company offered a coupon valid through January 31, 2007, for a free pound of coffee as an incentive to return the recalled machine.

The Starbucks Barista Grande 12-Cup Coffee Brewer and Starbucks Barista Solo Coffee Brewers were not included in this recall.

The Starbucks Barista Aroma's filter basket

The Starbucks Barista Aromas filter basket is an essential component of the coffee maker, and knowing how to use and maintain it properly is crucial for brewing the perfect cup of coffee. Here's a detailed guide to help you understand and use the filter basket effectively.

Accessing the Filter Basket:

To start, you need to know how to access the filter basket, as it's where the coffee grounds and water come together to brew your coffee. For the Starbucks Barista Aroma Solo model, simply open the top of the coffee maker, and you'll find the filter basket right there. If you have a larger model from the Barista Aroma range, the process is a bit different. You'll need to pull the filter basket latch to unlock it and then swing the arm out to access the filter.

Adding Coffee Grounds:

Once you have access to the filter basket, it's time to add your coffee grounds. The amount of coffee grounds you use will depend on how strong you like your coffee and how many servings you want to make. As a general rule, use two tablespoons of medium-grind coffee grounds for every six ounces of water. So, if you're making six servings, you'd use 12 tablespoons of ground coffee. Make sure to distribute the grounds evenly in the filter basket to ensure consistent brewing.

Cleaning and Maintenance:

Keeping your filter basket clean is essential for maintaining the quality of your coffee. After each use, remove the filter basket and rinse it with warm water to remove any residual coffee grounds and oils. Pay close attention to the vertical slits in the basket, as coffee grounds can sometimes get stuck there. Additionally, consider giving the filter basket a deeper clean once a month by soaking it in a mild detergent solution to remove any built-up residue.

Troubleshooting:

Over time, you may encounter some issues with your filter basket. Some users have reported that small bits of coffee grounds end up in their brewed coffee, especially if the grounds are finely ground. To mitigate this, consider pulsing your coffee grounds in the grinder instead of grinding them thoroughly. This will result in slightly coarser grounds that are less likely to escape the filter. Additionally, ensure that you're using a high-quality filter that fits securely in the filter basket.

In conclusion, the Starbucks Barista Aromas filter basket plays a crucial role in the coffee brewing process. By understanding how to access, use, and maintain the filter basket, you can ensure that your coffee maker performs optimally and delivers the perfect cup of coffee every time. Remember to follow the cleaning and maintenance tips to keep your coffee maker in top condition and always experiment with different amounts of coffee grounds to find your preferred brew strength.

The machine's ability to keep coffee hot for a couple of hours

The Starbucks Barista Aroma coffee maker is a drip coffee machine that can keep coffee hot for a few hours. The machine comes in various models, such as the Starbucks Barista Aroma Solo and the Starbucks Barista Aroma Grande, which differ mainly in the size of the carafe. The Solo model has a capacity of 5 pounds, while the exact capacity of the Grande model is not specified.

The Barista Aroma coffee maker has a feature that allows users to keep the coffee warm for up to five hours after brewing. This is achieved through the use of a thermal carafe, which is placed under the spout on the warmer in the coffee maker. After brewing, the coffee pot can be left on the warmer, and the machine will automatically turn off the warmer plate after five hours. This feature ensures that users can enjoy hot coffee for an extended period without having to brew a new batch.

To use the machine, users need to open the top of the coffee maker to access the filter basket. For the Solo model, the basket swings out, while for the larger models, the basket is unlocked by pulling a latch. Users then add coffee grounds to the filter basket and fill the thermal carafe with water. The carafe is placed under the spout, and the lid is closed before plugging in the machine. The "On/Off" button is used to start the brewing process, and the machine beeps to indicate when brewing is complete.

The Starbucks Barista Aroma coffee maker received mixed reviews from customers. Some praised its compact design and ability to keep coffee hot for a few hours. However, others complained about the difficulty in cleaning the internals and the limitation of only being able to use the included mug. Overall, it provides a convenient way to brew and enjoy hot coffee at home, but there may be some challenges with its usability and maintenance.

Frequently asked questions