Katrina Rosales
eDiscountPerfumes is an online retailer of perfumes, skin care, and related products, with two physical stores in Houston, Texas. The company has been in business for 46 years and is accredited by the Better Business Bureau. The company has received mixed reviews on Trustpilot and Reddit, with some customers praising the site as a hidden gem with legit products and fast shipping, while others have expressed concerns about the authenticity of the fragrances and the legitimacy of the seller.
| Characteristics | Values |
|---|---|
| Customer Service | Positive reviews for responsiveness, helpfulness, and ease of obtaining refunds |
| Shipping | Positive reviews for speed, although one customer complained about a lack of tracking |
| Authenticity | Mixed reviews; some customers claim to have received fake fragrances, while others claim their purchases were authentic |
| Pricing | Positive reviews for pricing, although some customers found the prices to be too good to be true |
| Product Availability | Positive reviews for product availability, although one customer noted that stock is unpredictable |
What You'll Learn
eDiscountPerfumes' eBay feedback
EDiscountPerfumes has received mixed feedback on eBay. While some customers have expressed concerns about the legitimacy of the company due to extremely low prices and suspicious feedback, others have shared positive experiences, praising the authenticity of the products, fast shipping, and excellent customer service.
On eBay, eDiscountPerfumes has maintained 100% positive feedback, which some customers have found questionable. However, several customers have shared their positive experiences with the company, stating that they received authentic fragrances at highly competitive prices. They have also commended the company for its prompt shipping and responsive customer support.
One customer shared their concern about the legitimacy of the company due to the extremely low prices listed on the website. They questioned whether the prices could be too good to be true and expressed suspicion about the feedback on eBay. This customer's worries were further fuelled by a Basenotes thread that raised doubts about the authenticity of a particular fragrance purchased from eDiscountPerfumes.
Despite these concerns, numerous customers have vouched for the authenticity of the fragrances they received from eDiscountPerfumes. Some customers have made multiple purchases without encountering any issues, praising the company for its reliability and excellent deals. These customers have also mentioned that the prices can vary, with some fragrances being cheaper or more expensive compared to other discounters.
In summary, while eDiscountPerfumes has received mixed feedback on eBay, with some customers questioning its legitimacy, others have shared positive experiences, indicating that they received authentic products, enjoyed prompt shipping, and benefited from responsive customer support.
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eDiscountPerfumes' Trustpilot reviews
EDiscountPerfumes has overwhelmingly positive reviews on Trustpilot, with an overall rating of "Excellent". The company has no history of asking for reviews, and all reviews are written by customers of their own initiative.
Many reviews praise the authenticity of the fragrances, with several customers stating that they have double-checked the products they received against fragrances they knew to be authentic. The prices are also noted to be very competitive, with some reviewers commenting that they were the lowest prices they could find online.
The company's shipping is described as fast, with some reviewers noting that their orders were shipped on the same day they were placed. The customer service is also highly regarded, with reviewers mentioning that the team is respectful, informative, and quick to resolve issues.
However, there is one negative review, with a customer stating that they received a fake Clive Christian X fragrance, which lacked the logo on the atomizer cap and did not smell the same as the original fragrance.
Overall, the Trustpilot reviews indicate that eDiscountPerfumes is a legitimate and reliable retailer of fragrances, offering competitive prices, fast shipping, and excellent customer service.
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eDiscountPerfumes' BBB rating and accreditation
EDiscountPerfumes.com has been accredited by the Better Business Bureau (BBB) since 13 November 2002. The company has been in business for 46 years and has two locations in Houston, Texas. The BBB profile for eDiscountPerfumes.com includes two customer reviews, both positive, and one complaint, which was resolved to the customer's satisfaction.
The most recent customer review, dated 3 November 2024, describes the website as "fantastic", noting that the reviewer was able to purchase two bottles of their favourite perfume for less than the retail price of one. The reviewer also highlights the professionalism of the website, including the authenticity of the products, packaging, tracking, and shipping time.
The other customer review, dated 11 November 2023, is also positive, with the reviewer stating that they have purchased multiple PDMs, Fahrenheit, and Paco Rabanne fragrances from eDiscountPerfumes.com and have always received legitimate products at the best prices they have seen from a legitimate discounter.
The single complaint against eDiscountPerfumes.com was filed on 8 April 2023 and concerned a $110 purchase of a bottle of cologne that was empty upon arrival. The complainant stated that they had contacted the company multiple times without cooperation. However, the issue was eventually resolved to the complainant's satisfaction.
Overall, the BBB rating and accreditation for eDiscountPerfumes.com indicate that the company is legitimate and has a generally positive track record in terms of customer satisfaction and issue resolution.
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eDiscountPerfumes' authenticity
EDiscountPerfumes is a legitimate website that sells authentic perfumes and fragrances. The website has been in business for over 46 years and has two physical store locations in Houston, Texas.
Online reviews for the website are generally positive, with many customers reporting that they received authentic fragrances, fast shipping, and good customer service. Some reviews mention that the prices are very low, even compared to other discount websites, but others say that prices can vary depending on the fragrance and that some are more expensive than on other sites.
There are a few negative reviews, with some customers suspecting that the website sells high-quality fake fragrances, especially on eBay. However, other customers have disputed this, saying that they received authentic products. One customer reported receiving a fake Clive Christian X fragrance, but other customers have said that they received authentic Clive Christian fragrances.
Overall, the consensus seems to be that eDiscountPerfumes is a legitimate website that sells authentic fragrances, with some customers reporting that they have made multiple purchases without any issues.
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eDiscountPerfumes' customer service
EDiscountPerfumes is a legitimate online store that sells authentic perfumes and fragrances at discounted prices. The company has been in business for over 46 years and has two physical store locations in Houston, Texas, as well as an online store.
Customer Service
EDiscountPerfumes has received generally positive reviews for its customer service. Many customers have praised the company's responsiveness, respectfulness, and efficiency in handling issues and providing refunds when needed. The company typically responds to customer queries within one business day and works quickly to resolve any problems.
Shipping
The company also receives consistently good feedback for its shipping services. Customers report that their orders are packaged well and shipped promptly, often with same-day shipment. The shipping fees are reasonable, and free shipping is sometimes offered as a promotion.
Authenticity
There are some mixed reviews regarding the authenticity of the products sold by eDiscountPerfumes. While the majority of customers have confirmed that the fragrances they received were authentic, there are a few isolated reports of customers receiving fake or inauthentic products. However, eDiscountPerfumes appears to handle these issues professionally and efficiently, providing refunds or replacements when necessary.
Overall Experience
Overall, eDiscountPerfumes has a positive reputation for its customer service, shipping, and product authenticity. The company offers a wide range of fragrances at discounted prices, and customers generally report having a pleasant shopping experience. The company's responsiveness and efficiency in handling customer issues are particularly noteworthy, contributing to a positive and trustworthy image.
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Frequently asked questions
Yes, eDiscountPerfumes is a legitimate website that sells authentic perfumes.
The pricing on eDiscountPerfumes is generally cheaper than other discounters, but it varies with different fragrances. Some fragrances are cheaper, while others are more expensive.
The shipping on eDiscountPerfumes is fast and reliable, with some users reporting same-day shipment.
It is not clear what the return policy is for eDiscountPerfumes. One user reported that they do accept returns.
The customer service on eDiscountPerfumes is highly rated, with users praising their responsiveness, respectfulness, and helpfulness.
