Katrina Rosales
Cupid Fragrances is a brand of cologne that has received mixed reviews from customers. While some rave about the scent and its longevity, others have complained about the quality, effectiveness, and customer service. The product is often marketed as a pheromone-infused cologne, but some customers have expressed doubts about the presence or effectiveness of pheromones in the fragrance. There are also a significant number of negative reviews highlighting issues with ordering, delivery, and returns, with some customers claiming that the company is a scam. Overall, the brand has a low level of customer satisfaction, with an average rating of 3.8 out of 5 stars.
| Characteristics | Values |
|---|---|
| Customer Service | Cupid Fragrances has been accused of having non-existent customer service and support. |
| Shipping | Cupid Fragrances has been accused of charging customers for products that were never delivered. |
| Refunds | Cupid Fragrances has been accused of refusing to refund customers. |
| Scams | Cupid Fragrances has been accused of being a scam company. |
| Scent | Cupid Fragrances has received mixed reviews about the scent of its products. |
| Effectiveness | Cupid Fragrances has been accused of its products being ineffective. |
| Longevity | Cupid Fragrances has been accused of its products not lasting long. |
| Bottle Leak | Cupid Fragrances has been accused of sending products with leaking bottles. |
| Quality | Cupid Fragrances has been accused of its products being of low quality. |
| Design | Cupid Fragrances has been accused of its products having poor design. |
| Bottle Damage | Cupid Fragrances has been accused of sending products with damaged bottles. |
What You'll Learn
Cupid Fragrances' customer service
Cupid Fragrances offers 24/7 customer support from Monday to Friday. Customers can contact the company by filling out a form on their website, and the customer support team will respond within a business day. Cupid Fragrances also provides a toll-free number, 1-513-540-0761, and two email addresses for customer inquiries: support@cupids.com and hello@cupidfragrances.com.
The company has a physical boutique located at 7090 N Oracle Rd, Ste 178 #3008 TUCSON, Pima, Arizona 85704, USA. Cupid Fragrances also has an active social media presence on Facebook, Instagram, Twitter, and YouTube, where customers can send direct messages to the customer support team.
While Cupid Fragrances has received positive reviews for its fragrances and customer service, there are also numerous negative reviews online. Some customers have complained about issues with ordering, delivery, and refunds. There are reports of orders being charged but not fulfilled, challenges with cancelling orders, and difficulties obtaining refunds for unwanted or missing products. Additionally, some customers have expressed dissatisfaction with the quality of the fragrances, describing them as weak, unpleasant, or dissimilar to the advertised scent.
Cupid Fragrances has responded to 91% of negative reviews, typically within a week. The company's replies to negative reviews include offers to discount or resend orders and proposals for additional products at a discounted rate.
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Cupid Fragrances' legitimacy
Cupid Fragrances is a US-based company that sells colognes and perfumes online, with a particular focus on pheromone-infused fragrances. The company's products are available on its website, as well as through online retailers like Amazon and Shopify.
While Cupid Fragrances has a significant online presence, with advertisements on TikTok and reviews on platforms like Trustpilot, Amazon, and Reddit, the legitimacy of the company and the effectiveness of its products are questionable.
On Trustpilot, Cupid Fragrances has an average rating, with numerous negative reviews citing issues with customer service, unexpected charges, and difficulties obtaining refunds for unwanted or missing orders. Some customers have even gone as far as to call the company a "scam". In contrast, there are also positive reviews on Trustpilot, with customers praising the fragrance, its longevity, and the confidence boost it provides.
Similar mixed reviews can be found on Amazon, with customers expressing dissatisfaction about the scent, longevity, value for money, and quality of the product. However, there are also customers who are happy with the scent and its effects.
On Reddit, there are threads dedicated to discussing Cupid Fragrances, with some users expressing excitement about the product and others warning others about potential scams and fake advertisements. Some users have reported issues with non-delivery, while others have shared their negative experiences with the fragrance itself, stating that it does not live up to the hype.
Overall, while Cupid Fragrances appears to be a legitimate company with a presence on multiple online platforms, there are significant concerns about the effectiveness of its products and the quality of its customer service. Potential customers should exercise caution when purchasing from Cupid Fragrances and be aware of the possibility of unexpected charges, difficulties with refunds, and issues with product delivery and quality.
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Cupid Fragrances' scent
Cupid Fragrances is a brand of pheromone-infused colognes, designed to boost the wearer's attractiveness and confidence. The colognes are infused with a proprietary pheromone formula called PheroPureVXN, which is designed to enhance natural allure and improve interpersonal interactions.
The Cupid Fragrances scent for men, Cupid's Original EDP Hypnosis 2.0, is described as having a blend of vanilla, amber, musk, and spice notes. It is designed to be long-lasting, with a subtle yet potent presence. The scent has received mixed reviews, with some praising its pleasant fragrance and effectiveness in boosting confidence, while others have criticised its longevity and value for money.
The Cupid Fragrances scent for women is described as having a vibrant mix of lime, pink pepper, and bitter galbanum, with rich spices like cinnamon and cardamom, and base notes of sandalwood and amber. This scent has received positive reviews, with wearers reporting that it is long-lasting and receives many compliments.
Cupid Fragrances also offers a range of other pheromone-infused colognes with different scents, including fresh, warm, and rich fragrances. The effectiveness of these colognes may vary between individuals, and while some have reported success in attracting potential partners, others have found the fragrances to be underwhelming or ineffective.
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Cupid Fragrances' value for money
Cupid Fragrances is a brand of fragrances that claims to be infused with pheromones, which are said to boost confidence and attractiveness. The company offers a range of colognes and perfumes designed to elevate one's appeal and make a lasting impression. However, the value for money of Cupid Fragrances is a highly debated topic among customers.
On one hand, some customers rave about the scent, claiming that it is fresh, clean, and subtle, yet rich and complex. They report receiving numerous compliments and feeling more confident when wearing the fragrance. Cupid Fragrances' unique proposition of infusing pheromones into their products seems to be a key selling point for many satisfied customers.
On the other hand, a significant number of customers have expressed disappointment with their purchases. Common complaints include issues with ordering, delivery, and customer service. Some customers report difficulties with cancelling orders, unexpected charges, and challenges in obtaining refunds for unwanted or missing items. There are also concerns about the legitimacy of the company, with some reviewers claiming that Cupid Fragrances is a scam.
In terms of the product itself, some customers find the scent to be weak and not long-lasting. They feel that the fragrance does not live up to the hype and that the value does not justify the price. There are also reports of leaking bottles and broken sprayers, further adding to the disappointment.
Overall, the reviews for Cupid Fragrances are mixed. While some customers are highly satisfied with the scent and its effects, others feel that the product does not deliver on its promises. The issues with ordering, delivery, and customer service also detract from the overall value proposition. As such, it is essential for prospective customers to consider both the positive and negative reviews before making a purchase decision.
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Cupid Fragrances' delivery
Cupid Fragrances offers a 30-day money-back guarantee and free shipping worldwide. The company ships its products within 3-5 business days from its warehouse in California, United States, and provides tracking information for all orders.
The company has a detailed refund and exchange policy on its website, which outlines the process for customers seeking refunds or exchanges. Cupid Fragrances accepts product returns within 30 days of receiving the product and provides a full refund to the original form of payment. However, original shipping fees, return shipping fees, and shipping protection costs are non-refundable.
Customers initiating a return must first email a customer care representative, explaining their review and money-back request. The company will then provide a reference ID and the address to which the product must be returned in its original packaging via a trackable mail service.
Cupid Fragrances also has a section on its website dedicated to addressing common questions about shipping. The company ships its products worldwide and offers standard shipping as well as shipping insurance for an additional cost. The shipping insurance option includes guaranteed free replacement for lost or stolen packages and expedited processing.
The company also addresses potential issues that may arise with deliveries, such as incorrect or incomplete addresses, lost or stolen packages, and damaged items. Cupid Fragrances encourages customers to contact their customer support team via email for any shipping-related inquiries or issues with their orders.
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Frequently asked questions
Cupid Fragrances is a real company that sells fragrances. However, there are many negative reviews online that call the company a scam.
Cupid Fragrances has received mixed reviews. Some customers have complained about issues with ordering, shipping, and customer service. There are also complaints about the quality of the fragrances, with some people saying that they are watered down or have a strange smell. On the other hand, some customers have given positive reviews, saying that they like the scent of the fragrances and that they have received compliments when wearing them.
Cupid Fragrances offers a 30-day money-back guarantee, but some customers have reported issues with getting refunds. The company also charges a 20% restocking fee and does not cover the cost of return shipping.
Cupid Fragrances is headquartered in the United States, but some customers have reported that their products are shipped from China.
Yes, Cupid Fragrances are available for purchase on Amazon.
