Cupid Cologne: Scam Or Legit?

Cupid Fragrances is a company that sells colognes and perfumes, advertising them as pheromone-infused products that will boost the wearer's attractiveness and confidence. However, there are numerous reports of customers experiencing issues with their orders, including non-delivery of products, unexpected charges, and difficulties obtaining refunds. Some customers have even labelled the company a scam. While there are a few positive reviews, the majority of customer feedback is negative, with many people expressing disappointment and frustration with Cupid Fragrances' products and services.

Cupid Fragrances' customer service

Cupid Fragrances offers 24/7 customer service that can be reached via email at support@cupids.com. The company claims to respond to 98% of negative reviews in less than a week and has a 4.0-star rating from 78 reviews, indicating a high level of customer satisfaction.

However, there are several negative reviews on Trustpilot and RealReviews.io that highlight issues with customer service, including delayed responses, lack of updates, and difficulty reaching the team. Some customers have also reported issues with returns, refunds, and exchanges, with a few mentioning that Cupid Fragrances ignored their requests or denied their claims.

On the other hand, there are also positive reviews praising the company's customer support. Some customers have shared that the team was quick to respond and address their concerns or issues with their orders.

Overall, while Cupid Fragrances maintains a relatively high customer satisfaction rating, there are a notable number of negative reviews that highlight inconsistencies or challenges with their customer service.

Cupid Fragrances' refund policy

Cupid Fragrances offers a 30-day money-back guarantee to customers who are dissatisfied with their purchase. To initiate the refund process, customers must first email a customer care representative at support@cupids.com, expressing their desire for a refund and explaining their reason for the request. After receiving approval from the customer care team, the customer must then return the product in its original packaging via a trackable mail service within 30 days from the date of delivery. The return package must be sent to the address provided by the customer care representative and must include a unique reference ID, also provided by the customer care team, on the outside of the parcel.

Upon receiving and inspecting the returned product, Cupid Fragrances will notify the customer of the approval or rejection of their refund request. If approved, the customer will automatically receive a refund to their original payment method within 10 business days. Refunds are issued to the credit card used in the original transaction, and any shipping costs are non-refundable. In the event that more than 15 business days have passed since the approval of the refund, customers are advised to contact Cupid Fragrances at support@cupids.com. It is important to note that a product must be returned, even if it has been completely used, for a refund to be processed.

It is worth noting that Cupid Fragrances has received numerous negative reviews from customers regarding their experiences with the company's refund policy and customer service. Some customers have reported issues such as unexpected duplicate charges, difficulties cancelling orders, and challenges obtaining refunds for returned products. There have also been complaints about the quality and effectiveness of the fragrances, with some customers questioning the legitimacy of the company.

Cupid Fragrances' delivery times

Cupid Fragrances offers a 30-day money-back guarantee, with some customers reporting that the company has swiftly sent replacements for missing packages. However, there are numerous complaints about delivery times, with some customers reporting that their orders never arrived, or that they were delivered outside of the promised timeframe.

Some customers have reported that Cupid Fragrances is a scam company, with one customer stating that they are "quick to snatch your money" but that their website is "shady" when it comes to providing tracking or updates. Another customer reported that the company is "dishonest" and that their product "never showed up". Other customers have complained about being overcharged, receiving multiple unexpected charges, and having difficulty getting refunds.

Cupid Fragrances offers standard shipping, which takes 3-5 business days, and shipping insurance, which includes guaranteed free replacement for lost or stolen packages and 1-business-day processing time. The company also offers international shipping, which takes 8-15 business days, and shipping to various other regions, which takes between 8 and 20 business days.

Cupid Fragrances' product quality

Cupid Fragrances is a US-based fragrance brand that offers a range of colognes infused with pheromones. The company claims that its products can elevate attractiveness and boost confidence. While some customers have praised the scent and reported positive experiences, there are also numerous negative reviews and scam allegations.

Positive Feedback:

Some customers have left positive reviews, praising the scent of Cupid Fragrances' colognes. One reviewer mentioned that their partner found the fragrance irresistible. Another customer reported that people seemed more inclined to notice and engage with them when wearing the cologne, describing it as a "silent charmer." A few reviews also mention an increase in compliments and conversations after using the product.

Negative Feedback and Scam Allegations:

However, Cupid Fragrances has also received a significant number of negative reviews and scam allegations. Many customers have reported issues with ordering, unexpected charges, and difficulties obtaining refunds. Some reviewers claim that they never received their orders despite being charged, while others allege that the company's customer service is non-existent or unresponsive. There are also complaints about the scent, with some customers finding it weak or unpleasant.

Overall Product Quality:

While some customers have reported positive experiences with Cupid Fragrances' products, the high number of negative reviews and scam allegations raises concerns about the overall product quality and reliability of the company. Issues with ordering, unexpected charges, and difficulties with refunds seem to be common. Therefore, it is advisable for customers to exercise caution when considering purchasing from Cupid Fragrances.

Cupid Fragrances' legitimacy

Cupid Fragrances is a US-based fragrance brand that offers a range of pheromone-infused colognes. The company claims to have formulated scents that boost natural pheromone output, leading to increased attraction and confidence. With a 4.7/5 rating based on 5,500+ reviews on its website, Cupid Fragrances presents itself as a legitimate business. However, a closer look at customer reviews reveals a mixed bag of experiences, with some praising the product and others expressing disappointment and alleging scams.

On the one hand, Cupid Fragrances has garnered positive reviews from customers who claim that the cologne enhances their natural charm, boosts confidence, and improves social interactions. Some reviewers mention that people seem more drawn to them and that the fragrance has a positive impact on their relationships. The company's website also showcases testimonials from satisfied customers, with some claiming that the cologne has increased their success with the opposite gender.

On the other hand, there are numerous negative reviews and allegations of scams. Many customers have complained about issues with ordering, delivery, and customer service. Some reviewers mention unexpected charges, difficulties with cancelling orders, and problems with receiving refunds. There are also complaints about the scent itself, with some finding it unpleasant or too subtle to be noticed.

While Cupid Fragrances presents a compelling product backed by scientific research, the mixed reviews raise questions about the effectiveness of the cologne and the company's business practices. It is important for prospective customers to carefully review both positive and negative experiences before making a purchase decision.

In conclusion, while Cupid Fragrances may have a legitimate product, the mixed reviews and scam allegations suggest that customers should proceed with caution. The company's responsiveness to negative feedback and commitment to improving their services will be crucial in establishing their legitimacy and long-term success.

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