Heidi Norton
Cupid Fragrances is a brand that offers a range of pheromone-infused colognes and perfumes designed to elevate attractiveness and boost confidence. Cupid's products have received mixed reviews, with some customers reporting issues with delivery, customer service, and the effectiveness of the product. There are also a number of positive reviews, with customers reporting increased confidence and improved social interactions.
| Characteristics | Values |
|---|---|
| Customer Service | Poor |
| Shipping | Slow |
| Scent | Nice but fades quickly |
| Effectiveness | No noticeable effect |
| Trustworthiness | Scam accusations |
What You'll Learn
Cupid Fragrances' customer service
Cupid Fragrances offers 24/7 customer service that "cares", according to its website. The company can be contacted via email at support@cupids.com.
The company invites customers to "feel free to chat" with its customer support team, but some reviewers have complained about "dreadful customer service", a lack of response to queries, unexpected charges, and issues with refunds.
Cupid Fragrances has replied to some of the negative reviews on Trustpilot, apologising for the customers' experiences and asking them to reach out via email to resolve the issues.
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Cupid Fragrances' shipping issues
Cupid Fragrances offers a 30-day money-back guarantee and free shipping worldwide. However, several customers have reported issues with shipping and delivery. Some customers have complained about non-delivery of orders, with the company allegedly providing fake tracking numbers from China and remaining unresponsive to queries. Others have reported being overcharged for their orders, with Cupid Fragrances refusing to issue refunds for duplicate charges. There are also a few instances of customers receiving their orders but finding that the product packaging does not match the quantity ordered.
Cupid Fragrances has responded to some of these negative reviews, apologising for the issues and requesting customers to reach out to their support email address for a resolution.
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Cupid Fragrances' scam accusations
Cupid Fragrances has received numerous scam accusations from customers, with some claiming that the company is a "scam" and a "rip-off". The majority of these accusations involve issues with ordering, shipping, and customer service.
Ordering and Payment Issues
Many customers have accused Cupid Fragrances of scamming them by charging multiple times for a single order, or charging them for orders they did not place. Some customers have also claimed that the company's website is designed to trick users into adding additional items to their carts without their knowledge, resulting in higher-than-expected charges.
Shipping and Delivery Issues
Several customers have reported that their orders never arrived, or that they received the wrong items. In some cases, customers were told that their orders were already being processed and could not be cancelled or refunded. Others reported that the company provided false tracking information or that their packages were returned due to incorrect addresses.
Customer Service Issues
Cupid Fragrances has been accused of providing poor customer service, with some customers claiming that their emails and inquiries went unanswered. Others reported receiving only automated responses or being told that their issues would be addressed without any further action being taken. Some customers also expressed frustration with the company's refund policy, stating that they never received their promised refunds.
It is worth noting that while there are a significant number of negative reviews and scam accusations, there are also positive reviews from customers who have had satisfactory experiences with the company's products and services. However, the presence of scam accusations and negative reviews related to ordering, shipping, and customer service issues is concerning and suggests that customers should exercise caution when considering purchasing from Cupid Fragrances.
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Cupid Fragrances' reviews
Cupid Fragrances is a fragrance brand that offers a range of pheromone-infused colognes and perfumes designed to elevate attractiveness and boost confidence. Cupid Fragrances has received mixed reviews from customers. While some customers have reported positive experiences with the product, such as increased confidence and enhanced interactions, others have had negative experiences with the brand, including issues with ordering, delivery, and customer service.
On Trustpilot, Cupid Fragrances has an average rating, with some customers reporting that the product did not arrive, that they were overcharged, or that the scent was not as effective as expected. Some customers have also expressed concerns that the company is a scam, with reports of false advertising and issues with receiving refunds. In response to negative reviews, Cupid Fragrances has apologised for the issues and stated that they are committed to improving their service.
On Amazon, Cupid Perfume for Men has received a mix of positive and negative reviews, with an average rating of 3.4 out of 5 stars. Some customers have praised the scent and reported positive reactions from their partners, while others have criticised the product for leaking and not lasting long enough.
On Reddit, there are also mixed reviews for Cupid's Arrow Pheromone Cologne, with some users reporting that the fragrance is mild and does not have any effect on women, while others have shared positive experiences with similar pheromone products. Some users have also expressed concerns that the Cupid Fragrances ads and website are scams.
Overall, while some customers have reported positive experiences with Cupid Fragrances, there are also a significant number of negative reviews and concerns about the legitimacy of the company. It is important for customers to carefully research the product and brand before making a purchase, especially when there are concerns about potential scams or fraudulent activity.
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Cupid Fragrances' pricing
Cupid Fragrances offers a 30-day money-back guarantee, free shipping worldwide, and a range of discounts and promotions. The company also provides a refund and exchange policy, allowing customers to return products within 30 days of receiving their purchase for a cash refund or store credit.
While the company offers these guarantees and promotions, there are several reviews that mention issues with double charging and unexpected additional charges. There are also a few instances where customers were unable to receive refunds for their purchases. Therefore, while Cupid Fragrances offers competitive pricing and promotions, there seem to be some inconsistencies in the company's pricing and refund policies.
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Frequently asked questions
There are many negative reviews of Cupid Fragrances on Trustpilot, with some calling the company a scam. However, there are also positive reviews of the product itself, with some customers saying they have noticed a positive effect on the people around them.
Many of the negative reviews centre around poor customer service, issues with ordering and delivery, and unexpected charges. Some customers have also complained about the scent, describing it as "terrible" and "like a cleaning product".
Positive reviews mention the subtle, natural effect of the fragrance, enhancing interactions and leaving a lasting impression. Some customers have noticed people being more flirty and engaging when they wear the perfume.
Cupid Fragrances has replied to some of the negative reviews, apologising for the issues and asking customers to contact their support email address to resolve the problems.
