Unboxing Charmed Aroma: Is The Candle Worth The Hype?

Charmed Aroma is a Canadian company that sells candles and bath bombs with a hidden piece of jewellery inside. The company has been accused of false advertising, poor customer service, and delivering broken or cheap products. However, some customers have praised the company for its fast shipping, high-quality products, and unique offerings. With a wide range of scents and jewellery options, Charmed Aroma provides an element of surprise and excitement to customers looking for a fun experience.

Charmed Aroma's website is simple and user-friendly, but lacks sorting options and company history

The Charmed Aroma website is simple and user-friendly. Products are organised into two broad categories: candles and bath bombs. These categories are then further organised into more specific collections. Each product displays pictures of the jewellery that can be expected inside, with each product having its own theme, such as "Love inspired", "Paris", or a particular colour or stone. Product descriptions also include scent descriptions, allowing customers to order based on their preferences.

However, the website lacks sorting options, which are typically available on most e-commerce sites. For example, users cannot sort by new arrivals, price, or recommendations. The product selection is small enough that users can browse through the options without feeling overwhelmed, but sorting options would still be beneficial. Additionally, the website could benefit from including more company history. While a little mystery is on-brand for a company that includes surprise pieces of jewellery in its products, providing some background information would enhance the website's user-friendliness and transparency.

The company's shipping is fast, but expensive for orders under $75

Charmed Aroma's shipping is fast, but it can be expensive for orders under $75. The company charges a flat shipping rate of $8.95 for orders below $75, but shipping is free for orders of $75 or more. This can be a bit of a hassle for first-time customers who want to try out the products before committing to a larger purchase.

One customer review mentions that they "begrudgingly spent $8.95 on shipping" as they didn't want to buy $75 worth of products before seeing the quality for themselves. Another review highlights that the reviewer had to pay for express shipping but did not receive their package on time, and the company refused to send a new shipment.

However, some customers have also praised Charmed Aroma's fast shipping. One reviewer mentioned that their order arrived in less than 48 hours, which was the fastest they had ever received anything they had ordered online. Another reviewer also noted that they received their order in a timely manner and appreciated the option to receive shipping updates via text message.

While the speed of shipping seems to vary, the cost of shipping under $75 is a consistent concern for customers.

Charmed Aroma's products are innovative, but the jewellery is often low-quality

Charmed Aroma is a Canadian company that sells candles and bath bombs with a hidden piece of jewellery inside. The company's innovative product concept has attracted many customers. However, there are also numerous complaints about the quality of the jewellery.

Many customers have reported that the jewellery they received was broken or of low quality. In some cases, the jewellery was not even inside the candle or bath bomb. Others have complained that the jewellery turned their skin green, indicating that it is not made of high-quality materials. Some customers have also noted a decline in the quality of the products over time, with the company allegedly using cheaper materials without lowering the price.

In addition to the issues with the jewellery, some customers have also raised concerns about the candles themselves. There have been complaints about the wicks being off-centre, leading to uneven burning and tunnelling. Others have reported that the candles burn down too quickly, resulting in a shorter-than-expected burn time.

While some customers have praised the scent and appearance of the candles, the overall consensus is that the jewellery is often disappointing. Given the price of the products, which range from $14.99 to $59.99, customers expect higher-quality jewellery.

Despite the innovative concept of combining candles and bath bombs with a surprise piece of jewellery, Charmed Aroma has received a significant number of complaints about the quality of their products. The company would benefit from addressing these concerns to improve customer satisfaction and maintain a positive reputation.

The company's customer service is responsive, but refunds and replacements are inconsistent

While Charmed Aroma's customer service is responsive, reviews indicate that refunds and replacements are inconsistent. Customers have reported that the company refused to provide refunds for undelivered orders, defective products, and missing items. In some cases, customers had to resort to filing disputes with their banks to receive their money back.

Reviews also suggest that the company's replacement process can be unreliable. Some customers reported receiving replacements for damaged or missing items, while others did not receive replacements or were offered replacements of lower value than the original product. Inconsistent sizing has also been an issue, with some customers receiving items that did not fit, despite providing their correct size.

It is worth noting that some positive experiences with Charmed Aroma's customer service have been reported. Some customers praised the company's responsiveness and willingness to replace damaged items. However, the overall sentiment suggests that the consistency and quality of their customer service, particularly regarding refunds and replacements, needs improvement.

Charmed Aroma's products are overpriced for what you get, especially the bath bombs

Charmed Aromas products are overpriced for what you get, especially the bath bombs. The company has been accused of focusing on profit over product quality, with some customers claiming that the products are "overpriced for what you'll be getting".

Charmed Aromas' bath bombs, which currently range from $21.99 to $24.99, have been described as a pass due to their price and single-use nature. One user calculated that their $13.99 bath bomb only gave them about seven baths, with the wax burning quickly and the jewellery inside tarnishing within two weeks. Another customer claimed that the colouring in their bath bomb stained their skin and bathtub, and that the jewellery inside looked like a cheap child's toy.

Charmed Aromas' candles have also received criticism for their price, with some customers feeling that the products are not worth the cost. The candles, which typically range from $28.99 to $39.99, have been described as "overpriced" and "a rip-off", with some users claiming that the wax burns too quickly and the jewellery inside is low-quality and overvalued.

In addition to pricing concerns, Charmed Aromas has also been criticised for its shipping practices, customer service, and product quality. Some customers have reported issues with broken or missing products, while others have complained about long shipping times and difficulty contacting the company.

Overall, while some customers have enjoyed their experience with Charmed Aromas, the majority of reviews suggest that the company's products are overpriced and of low quality, particularly the bath bombs.

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