Aroma Joe's: Maine's Coffee Haven

Aroma Joe's is a coffee shop franchise with locations in several states, including Maine, New Hampshire, Massachusetts, Connecticut, Florida, and Pennsylvania. The company was founded by four cousins from Maine and has been rapidly expanding, with plans to open up to 20 more locations by the end of the year. While the first Aroma Joe's was opened in Rochester, New Hampshire, in 2000, the company is now headquartered in South Portland, Maine, and has numerous locations throughout the state.

Aroma Joe's has locations outside of Maine

As of 2022, Aroma Joe's had a total of 85 locations across seven states, including several new openings in Maine that year. The company is operated by four Maine cousins: brothers Marty and Tim McKenna, and Mike and Brian Sillon. They began franchising in 2012, which has fueled their rapid expansion.

Aroma Joe's offers handcrafted coffee and espresso drinks, breakfast sandwiches, and other food items. Their unique selling point is that all drive-thru transactions take place face-to-face, without intercom systems, which helps prevent miscommunications.

The company has thrived despite challenges such as the pandemic, record inflation, and worker shortages. Their commitment to partnering with the right people and supporting small business owners has contributed to their success.

The company was founded by four cousins in Maine

Aroma Joe's was founded in 2000 by four cousins from Maine. The company started as a small drive-thru in Rochester, New Hampshire. The founders were brothers Marty and Tim McKenna and Mike and Brian Sillon.

The company has since expanded beyond its New England roots and now has locations in seven states, including Florida. As of 2022, the company had 85 locations, with plans to open at least 20 more by the end of that year. Aroma Joe's operates as a franchise model, allowing small business owners to have the support of a larger company. This has been a key factor in the company's rapid expansion.

The unique concept of face-to-face drive-thru transactions, without intercom systems, sets Aroma Joe's apart from other coffee chains. This approach aims to prevent miscommunications that can occur with traditional drive-thru systems.

The success of Aroma Joe's can also be attributed to its focus on community and passion for its brand. Franchise owners like Maryna Shuliakouskaya emphasise the importance of caring about every detail, from the coffee to the customer experience. This sense of pride and dedication is what sets the company apart and contributes to its growth.

Aroma Joe's has become a beloved part of the communities it serves, with customers lining up outside its locations to get their favourite drinks. The company's ability to adapt and thrive during challenging times, such as the pandemic and economic hardships, further showcases its resilience and strong connection with its customers.

Aroma Joe's has been rapidly expanding

Aroma Joe's unique franchise model has been a key driver of its rapid growth. The model allows small business owners to have the support and resources of a larger company, enabling them to take risks and expand quickly. This has been particularly evident in the stories of several successful franchisees, such as Maryna Shuliakouskaya, who owns five locations, and Kristal Duffy and Joel Woodward, who own two. These franchisees have taken advantage of the opportunities provided by the franchise model to build thriving businesses and contribute to the growth of the Aroma Joe's brand.

The company's expansion is even more impressive considering the challenges posed by the pandemic, record inflation, and worker shortages. Aroma Joe's never closed its locations during the pandemic, and its leadership worked closely with owners to adapt and thrive. This resilience and adaptability have positioned the company for continued success and expansion.

Aroma Joe's also stands out for its face-to-face drive-thru transactions, a unique concept that sets it apart from other coffee shop chains. This approach not only prevents miscommunications but also adds a personal touch to the customer experience. The company's focus on community, passion, and caring has been a key factor in its expansion and has helped it build a loyal customer base.

With a growing number of locations and a dedicated following, Aroma Joe's is well-positioned to continue its rapid expansion and bring its handcrafted coffee and unique drive-thru experience to new communities across the East Coast.

The company has a unique face-to-face drive-thru concept

Aroma Joe's is a coffee shop franchise founded by four cousins in Maine. The company was started in 2000 with a small drive-thru in Rochester, New Hampshire, and has since expanded to nearly 100 locations across the East Coast, including Florida. The company has a unique face-to-face drive-thru concept, which sets it apart from other coffee shops and drive-thrus. This concept involves taking orders directly from customers at the window, rather than through an intercom system. This approach not only adds a personal touch but also helps to prevent miscommunications that can occur with traditional drive-thru systems.

The face-to-face drive-thru concept is a key part of the Aroma Joe's brand and customer experience. It allows the company to build a connection with its customers and create a sense of community. This is especially important to the company, as it is deeply rooted in the communities it serves. The company's rapid expansion can be attributed to its franchise model, which empowers small business owners by providing the support and resources of a larger company. This model has enabled Aroma Joe's to open locations in New England states beyond Maine, including New Hampshire, Massachusetts, Connecticut, and Rhode Island, as well as other states along the East Coast.

The drive-thrus vary in size, with some locations having a second window for customers to pick up their orders after placing them at the first window. This setup allows for efficient service and a streamlined experience for customers. The face-to-face concept also extends to the walk-up windows offered at some locations, where customers can approach a counter to place their orders directly with a barista.

Aroma Joe's commitment to its unique drive-thru concept and focus on community has contributed to its success and expansion. By prioritising personal connections and customer experience, the company has cultivated a loyal customer base and established itself as a prominent coffee shop franchise in the region.

Aroma Joe's has a franchise model

Aroma Joe's is a coffee shop franchise that was founded by four cousins in Maine. The company's very first shop was opened in 2000 in Rochester, New Hampshire, and it has since expanded to numerous locations across the United States. The franchise model has been a key driver of this expansion, allowing small business owners to benefit from the support of a larger company. This model also enables the preservation of a unique, organic brand identity and a personal, passionate, and caring approach to the business.

Aroma Joe's currently has over 70 locations, with plans to open at least 20 more by the end of 2022, bringing the total to 100 or more. The company's rapid growth is particularly impressive given the challenges posed by the pandemic, record inflation, and worker shortages.

The coffee chain's locations are predominantly found in the New England states, including Maine, New Hampshire, and Massachusetts. However, Aroma Joe's has expanded beyond this region, with shops as far away as Florida and Pennsylvania. Each location is designed to suit the needs of the local community it serves, with some offering drive-thru services, walk-up windows, or a combination of both.

The success of the franchise model is evident in the stories of several Aroma Joe's franchisees. For instance, Maryna Shuliakouskaya, a franchisee who immigrated to Maine from Eastern Europe, now owns five locations. Another couple, Kristal Duffy and Joel Woodward, left their previous careers to become franchisees in 2015 and now successfully operate two Aroma Joe's locations in Windham and Auburn, Maine.

Aroma Joe's franchise model empowers small business owners by providing them with the support and resources of a larger company while allowing them to maintain a sense of individuality and a strong brand identity. This approach has contributed to the company's impressive expansion and the success stories of its franchisees.

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