Charmed Aroma is an e-commerce company that sells scented candles and bath bombs with a piece of jewellery hidden inside. The jewellery's value can range from $10 to $5000, and the company offers free shipping for orders over $60. However, there are numerous negative reviews of the company, with customers reporting issues such as broken or missing items, poor quality jewellery, and unhelpful customer service.
Characteristics | Values |
---|---|
Shipping cost | Free shipping for orders over $60 |
Location | Downtown Toronto |
Product | Candles and bath bombs with jewelry inside |
Jewelry type | Rings, necklaces, earrings, bracelets |
Jewelry value | $10 to $5000 |
Jewelry material | 925 sterling silver, 18k gold plated, rhodium plated, brass |
Scent | Emerald lime, vanilla, peach, sweet pea |
Burn time | Up to 40 hours |
Wax type | Soy wax blend |
Wick type | 100% cotton |
What You'll Learn
Sales of candles with mystery rings inside
Charmed Aroma is an e-commerce company that sells scented candles with mystery rings inside. The mystery rings are valued anywhere from $10 to $5000. The candles are hand-poured in North America and made from a soy wax blend and 100% cotton. They are also designed to have a long burn time of up to 40 hours.
The mystery rings inside the candles come in a variety of metals, including 925 sterling silver and 18k gold plating, and a variety of designs, ranging from trendy to classic. The rings are randomised in the most common sizes (6, 7, and 8). Customers can also browse the large collection of rings available on the Charmed Aroma website, with the estimated values listed beneath each ring.
The process of purchasing and using a Charmed Aroma candle is exciting for customers. After purchasing a candle, customers eagerly await its arrival, and once it arrives, they can enjoy the scent and aesthetic of the candle before finally uncovering the mystery ring hidden within the wax.
While some customers have expressed disappointment with the quality of the rings, the excitement of the reveal and the pleasant aroma of the candles are still appealing features of the product.
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Shipping costs
Charmed Aroma offers free shipping for orders over $60. The cost of shipping for orders under $60 is unclear, but one customer reported that the shipping cost for a $25 candle was around $10. This customer was based in Canada, and shipping costs may differ for customers outside of the country.
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Customer service
Charmed Aroma's customer service has received mixed reviews. While some customers have praised the company's customer service as "amazing", "beyond amazing", and "fantastic", others have criticised it as "horrible", "disgusting", and "non-existent".
Positive reviews of Charmed Aroma's customer service often mention the helpfulness and kindness of individual customer service representatives. In one instance, a customer who had received a ring that was too large was sent a replacement ring of higher value, along with being allowed to keep the original ring. In another instance, a customer who had received a damaged product was sent a replacement with "no fuss".
However, negative reviews of Charmed Aroma's customer service significantly outnumber the positive reviews. Many customers have complained about the company's slow response times, with some customers reporting that their emails were never responded to. Others have complained about the unhelpfulness of customer service representatives, with one customer claiming that a representative "constantly said [their] item would ship but never did". Some customers have also reported that the company refused to send replacements for lost or damaged packages.
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Quality of the rings
The quality of the rings in Charmed Aroma products seems to vary. The company offers a variety of metals, including 925 sterling silver and 18k gold plating, and their website features a large collection of rings with estimated values ranging from $10 to over $200.
Some customers have praised the quality of their rings, stating that they received beautiful, good-quality rings worth up to $1500. However, others have expressed disappointment, claiming that the rings they received looked cheap and were not worth the stated value. There have also been reports of rings turning fingers green, losing their shine, and stones falling out.
It is important to note that the value of the rings can be seen as corresponding to their quality; the $10 rings are reported to look like $10 rings, and the more expensive rings are described as quite beautiful. The company also states that their more valuable rings do not come inside the candle but are shipped separately, which makes sense given their higher value.
Overall, while some customers have been pleased with the quality of their rings, others have been disappointed, questioning the accuracy of the stated values and expressing concerns about tarnishing and discolouration.
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Value for money
Charmed Aroma is an e-commerce company that sells scented candles and bath bombs with a piece of jewellery hidden inside. The jewellery is valued anywhere between $10 to $5000. The products are hand-poured in North America and are made from a soy wax blend and 100% cotton. The company offers free shipping for orders over $60.
Reviews of the company are mixed. Some customers have complained about long shipping times, poor customer service, and the low quality of the jewellery. Others have praised the strong scents of the candles and bath bombs, as well as the excitement of the "ring reveal" process.
The value for money of Charmed Aroma's products is questionable, given the mixed reviews. While some customers have reported receiving jewellery valued at several hundred dollars, others have expressed disappointment with the quality and appraised value of the jewellery. There are also concerns about the accuracy of the company's appraisals, with some customers suggesting that independent appraisals may be necessary to determine the true value of the jewellery.
In addition, there have been reports of missing rings or necklaces in some candles and bath bombs, further calling into question the value proposition of Charmed Aroma's products. However, it is worth noting that the company has been responsive in some cases, offering replacements or refunds for missing or defective items.
Overall, while the concept of a hidden piece of jewellery inside a candle or bath bomb is intriguing, the mixed reviews and concerns about value for money suggest that customers should approach Charmed Aroma's products with caution. The likelihood of receiving a high-value piece of jewellery seems relatively low, and there are risks associated with the quality and accuracy of appraisals.
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Frequently asked questions
Charmed Aroma is an e-commerce company that sells candles and bath bombs with rings, necklaces, earrings, and bracelets hidden inside. The jewelry is valued anywhere from $10 to $5,000, and the customer does not know the value of the piece until they uncover it from the wax or bath bomb. The candles and bath bombs are priced between $11.99 and $25, with some products offering free shipping for orders over $60.
It is unclear how much money Charmed Aroma makes, but the company has two locations listed on the Better Business Bureau website and offers a variety of discounts and promotions, such as 40%-50% off sales and an extra 20% off at checkout with a code.
Charmed Aroma likely makes money even if someone wins a $5,000 ring because the cost of the ring is probably a small fraction of the total number of sales. Additionally, the chance of winning a ring worth that much is probably very slim, and the company saves money by not having to include the ring in every product.