Scentbird's Cologne Offerings: Real Or Replica?

Scentbird is a monthly perfume subscription service that offers over 600 fragrances, including designer brands such as Gucci, Versace, and Prada. The company sends subscribers an 8ml atomizer with each delivery, amounting to 120 sprays. Scentbird only offers 100% authentic fragrances provided by authorized vendors or directly by the brands themselves. The subscription costs USD 16.95 per month, with first-time subscribers receiving a 50% discount and a free case for their atomizer bottle.

Scentbird's cologne authenticity

Scentbird is a monthly perfume subscription service that sends its users an 8ml atomizer with every delivery. The company features over 600 fragrances, including picks from niche and designer brands.

Scentbird's perfume subscription service offers peace of mind that you are testing true and original fragrances from designer brands. The company takes pride in only offering 100% authentic fragrances provided by authorized vendors or by the brands directly. They never carry fakes, knock-offs, or imitations—a policy they take extremely seriously. Scentbird takes great care that any fragrance they decant from its original large bottle into their sleek Scentbird vial is completely bona fide.

Scentbird is constantly rated as the best perfume subscription available. The company has been featured in magazines such as Glamour, InStyle, WWD, and People.

Scentbird's website also features a FAQ section that addresses concerns about the authenticity of their fragrances:

> "Are your fragrances authentic?

>

> Scentbird takes pride in only offering 100% authentic fragrances provided to us by authorized vendors or by the brands directly. We never carry fakes, knock-offs, or imitations—a policy we take extremely seriously. We take great care that any fragrance we decant from its original large bottle into our sleek Scentbird vial is completely bona fide."

Cost and value

Scentbird is a monthly perfume subscription service that offers an affordable way to try out different fragrances without committing to a full-sized bottle. The basic subscription plan starts at $16.95 per month for one 8ml sample, which is a relatively accessible price point. New subscribers can also take advantage of a special introductory offer, receiving 50% off their first month's subscription (at $8.47) and a free perfume case.

While the subscription is a cost-effective way to sample perfumes, it's worth noting that some fragrances come with an additional premium fee of up to $15 on top of the recurring subscription cost. For example, Prada Candy costs an extra $10, making it more expensive than a comparable travel-size spray from Sephora.

However, for fragrances that are only available in larger bottles, Scentbird can be a more economical option. The subscription allows you to try out different scents at a lower price point before committing to a full-sized bottle, which can be especially valuable for those who take a long time to finish perfumes.

The subscription also offers the convenience of having fragrances delivered straight to your door, saving you time and effort in searching for and purchasing perfumes in stores.

Overall, Scentbird provides good value for money, especially for those who want to explore a variety of fragrances without breaking the bank.

Delivery and packaging

Scentbird is a monthly perfume subscription service that delivers an 8ml atomizer with every delivery, which amounts to 120 sprays. The company gives subscribers access to over 600 fragrances and sends them one to three 8ml samples every month.

From the time they sign up, members have 12 hours to add items to their queue before Scentbird processes their first order. Four days after selecting a fragrance, the order is shipped, and the product is received within a week of the shipment confirmation. Scentbird promises that the package will arrive within 10 to 13 days of the initial order date.

The perfume comes in a recyclable grey bubble mailer with the Scentbird brand name printed on the back. The shipment features a mini fabric drawstring bag and a magnetic case protecting a glass atomizer bottle. The magnetic case has a warm greige body with the Scentbird name in gold. The atomizer comes in a luxe gold colour and is roughly the size of a mascara tube, making it easy to carry around.

The package also includes two cards: one for general information and instructions on using the atomizer, and the other for information about the chosen fragrance.

Ease of use

Scentbird is a monthly perfume subscription service that offers its customers an easy and convenient way to discover new fragrances. The company provides subscribers with a unique and personalised experience, allowing them to explore a diverse range of over 600-700 designer and niche fragrances, including picks from well-known brands such as Gucci, Versace, Burberry, and Prada.

Upon signing up, Scentbird directs users to a scent profile quiz which generates fragrance recommendations based on individual preferences. This quiz takes into account factors such as the user's favourite scent families, preferred notes, and whether they lean towards warm or fresh fragrances. While the quiz may not be extremely specific, it serves as a starting point for exploration. If users are unsatisfied with the recommendations, they can easily browse through the extensive fragrance library, filtering by brands, notes, and scent types to find their perfect match.

The subscription process is straightforward and user-friendly. After completing the quiz and selecting their desired fragrances, subscribers can choose from various plans, including the basic one-sample subscription for $16.95 per month, or opt for two or three samples at slightly higher prices. First-time subscribers are also offered a special introductory discount of 50% off their first month, making it an affordable way to test the service.

Scentbird's website and interface are designed for ease of use, with a "Filter" button allowing users to easily navigate and narrow down their options. The ability to rate fragrances on the website further enhances the user experience, as Scentbird then provides similar recommendations based on these ratings. The subscription service is highly customisable, giving users the freedom to add perfumes to their queue for upcoming deliveries and the option to pause or cancel their subscription at any time without consequences.

In terms of delivery, Scentbird is prompt and efficient. Subscribers typically receive their orders within 10 to 13 days of placing them. The packaging is carefully designed, with perfumes arriving in recyclable grey bubble mailers, along with a mini fabric drawstring bag, a magnetic case, and information cards that provide details about the atomizer and the chosen fragrance. The atomizer itself is a convenient size, making it easy to carry around and store in bags, ensuring that users can touch up their scent throughout the day.

Overall, Scentbird excels in ease of use, from the initial quiz and fragrance selection to the delivery and unboxing experience. The ability to customise, pause, or cancel at any time gives users control over their subscription journey, making it a hassle-free way to explore and discover new fragrances each month.

Customer service

Scentbird's customer service team can be contacted via email at support@scentbird.com, or through direct messages on their Instagram and Facebook pages. The team is available 24/7 and responses are usually prompt.

The customer service team can assist with a range of issues, including:

• Cancelling subscriptions
• Changing subscription frequency
• Upgrading or downgrading subscription plans
• Tracking orders
• Replacing broken products
• Investigating suspicious account activity
• Answering queries about charges
• Providing product recommendations
• Addressing complaints

Reviews of Scentbird's customer service are mixed. Some customers have praised the team for their helpfulness, efficiency, and responsiveness. However, others have complained about difficulties cancelling their subscriptions and issues with unexpected charges.

Frequently asked questions