Macy's Employee Fragrance Sales: Do They Earn Commissions?

Macy's fragrance sales associates have a base pay of $15 per hour, with an additional $2 per hour that could include commission. The job is fast-paced, with associates looking to make their sales quotas. Some customers find the sales associates pushy, while others find them helpful.

Macy's fragrance sales associates earn an estimated $17 per hour

The role of a fragrance sales associate at Macy's is a fast-paced one, with associates aiming to meet their sales quotas. While some customers have complained about pushy sales tactics, others have praised the helpfulness and respectfulness of the sales associates.

The interview process for this position does not focus on specific fragrance knowledge but rather on general customer service experience and physical presentation. Working in the fragrance department can be a great opportunity to learn about different fragrances and develop sales techniques.

Overall, the fragrance sales associate role at Macy's offers a competitive salary and provides an opportunity to work in a dynamic and fast-paced environment.

Their job is to meet and sell products through testers and advertising

Working in the fragrance department at Macy's is a fast-paced environment. All associates are looking to meet their sales quotas. Employees need to be high-spirited and unafraid to meet and sell products through testers and advertising. It can be a dog-eat-dog world in the cosmetics and fragrance department, so employees need to bring their 'A' game every shift.

The job involves using creative and innovative ways to sell. This can include pushing certain fragrances that have a higher commission rate. For example, during the lead-up to Father's Day, employees may be incentivised to sell particular fragrances with exclusive gifts.

Working in the fragrance department can be overwhelming, as employees are constantly spraying different products. However, your nose gets used to the smells, and after a while, you don't really smell anything until you spray a new fragrance.

The job can be mundane if there are no customers, and some customers like to look and not buy. However, during busy periods like the holidays, it can be intense, with lots of customers to serve.

Overall, the fragrance department at Macy's is a fast-paced and competitive environment, where employees need to be proactive and creative to meet their sales quotas.

Some customers like to look and not buy, which can make the job boring

Working in the fragrance department at Macy's can be a mixed bag. While some employees enjoy the fast-paced environment and the opportunity to meet sales quotas, others find it boring when customers browse without buying. This can be frustrating, especially if employees are working on commission and need to make sales to earn their keep.

Macy's fragrance sales associates typically earn an estimated total pay of $17 per hour, which includes an estimated base pay of $15 per hour and an additional $2 per hour in cash bonuses, commission, tips, or profit sharing. This commission-based structure can motivate employees to push different fragrances on customers, even if it's not what they initially wanted.

Some customers may find this pushy sales approach off-putting, especially if they feel they are being pressured to buy something they don't want. However, from the perspective of a Macy's fragrance salesperson, their job is on the line. If they don't meet their sales targets, they risk losing their source of income.

The pressure to sell can be intense, and it's not uncommon for customers to feel overwhelmed or annoyed by the constant offers and suggestions. On the other hand, some customers appreciate the assistance and enjoy learning about new fragrances.

Ultimately, the "buy now" sales culture at Macy's may not suit every customer's shopping style, and it can be a challenge for employees to navigate this dynamic, especially when their income depends on it.

The Macy's registers are overly engineered, making it hard to ring up customers

Macy's registers are notoriously complex, with new hires often feeling unprepared to operate them. While the register will guide users through most standard transactions, there are always exceptions that require manual workarounds. New hires are often left to figure these out on their own, which can be challenging and time-consuming.

The complexity of the Macy's register system is likely due to the wide range of products and services the company offers, including various discounts, coupons, shipping options, and loyalty programs. However, this complexity can make it difficult for employees to provide efficient customer service, leading to longer checkout times and frustrated customers.

To address this issue, Macy's could consider simplifying its register system by removing unnecessary features or providing more comprehensive training for employees. Additionally, having a designated support team readily available to assist with register issues could help reduce the time spent on troubleshooting.

By streamlining the register process, Macy's can improve the customer experience, increase checkout efficiency, and ultimately boost sales and customer satisfaction.

Some fragrance salespeople are employed by the fragrance brand, not Macy's

In some countries, fragrance brands have their own customer representative working in department stores. For example, in one country, there is a dedicated YSL, Dior, or Versace representative stationed in the fragrance section of a department store. These representatives are assigned to a specific brand and have individual quotas and bonuses or incentives when they reach certain sales numbers for that brand.

One source states that fragrance salespeople can be employed as independent sales professionals. Fragrance and cosmetic companies regularly employ professionals to advertise products with samples and direct sales locally and in stores. They are indistinguishable from regular staff but can have alternative contract structures and commission-based payment systems.

Another source mentions that some salespeople are employed as influencers or brand ambassadors. This role can be full-time or part-time and includes commission bonuses based on the salesperson's efforts and the analytics they bring in, including engagement and sales metrics.

Therefore, it is possible that some fragrance salespeople working in Macy's are employed by the fragrance brand and not by Macy's.

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