Notino Colognes: Are They The Real Deal?

Notino is an online retailer of beauty products, including fragrances, cosmetics, and skincare. The company has been operating since 2004 and has served tens of thousands of customers. While it has generally positive reviews, some customers have expressed concerns about the authenticity of the products sold by Notino, particularly perfumes and colognes. Some customers have claimed to have received fake or counterfeit products, while others have praised the company for its reliable service and legitimate products. In response to these concerns, Notino has emphasized its commitment to providing only genuine and top-quality products from verified distributors. The company invites customers with questions or concerns about product authenticity to contact their customer care team for assistance.

Notino's reputation

Notino has been in the market since 2004 and has served tens of thousands of customers since. The company guarantees that all its beauty products are 100% genuine and that it has been supplying original products only since its inception. Any other practice, it says, is strictly against its code of ethics.

The company sources its products from verified distributors, which allows it to supply original and top-quality products. The fragrances it sells are from the same distributors that supply physical shops.

Notino has a 4.6 rating out of 3,218 reviews, according to one source. It has also received thousands of reviews on Trustpilot, with an average rating. Many customers praise the company for its competitive prices, fast delivery, and wide variety of products and brands. Some customers have, however, complained about receiving used products, having their data leaked, and poor customer service.

One customer on Reddit, who has made over 50 orders, says Notino is "as legit as can be". Another customer, who has made two orders, says both came through and were legitimate. However, another customer on the same platform says they purchased two perfumes, one of which was legitimate and the other a counterfeit.

Overall, while there are some negative reviews, the majority of customers seem to have had positive experiences with Notino, indicating that the company has a relatively good reputation.

Customer reviews

There are mixed reviews for Notino colognes online. While some customers claim that Notino sells fake and watered-down fragrances, others attest to the authenticity of their purchases. One review mentions that they ordered a Dior fragrance and received a different version than the one they ordered. Another review mentions that they ordered an inexpensive bottle of cologne and received it with no problems, but when they ordered two bottles of parfums de marly cologne, their order was blocked due to possible fraudulent activity.

Some customers have also complained about Notino's customer service, with some reviews mentioning that they never received their package and that Notino did not resend the package or offer a refund. Other reviews mention that Notino's customer service team helped resolve issues with their orders.

There are also reviews that mention problems with Notino's website, including issues with the search bar and a lack of detailed information about products.

Overall, while there are some negative reviews, the majority of customers seem to have had positive experiences with Notino, with many praising the company for its great prices, fast delivery, and authentic products.

Authenticity guarantees

Notino has been in the market since 2004 and has served tens of thousands of customers. The company has supplied only original products since its inception, and selling non-original products is strictly against its code of ethics. Its long-term existence and growth are linked to the high quality of its products and services.

All products sold by Notino come from verified distributors, which allows the company to supply original and top-quality products. The fragrances they offer are from the same distributors that supply physical shops.

Notino has a customer care team that can be contacted if you have any questions or concerns about the authenticity of a product you have received.

Reviews from customers also indicate that Notino is a legitimate company that sells authentic products. Many reviewers have mentioned that they have received authentic perfumes and cosmetics from Notino, including brands like Gucci, Dior, Chanel, Hermes, and Prada. Some customers have also mentioned that Notino offers a money-back guarantee if you are not satisfied with your purchase.

While there are some negative reviews mentioning issues with authenticity, these appear to be isolated cases, as the majority of reviews indicate that Notino is a reputable and trustworthy company.

Return policies

Notino offers a 90-day return policy, allowing customers to withdraw from the contract without stating a reason. This policy applies to all purchased products, except those that have been altered according to the customer's instructions, such as engraved packaging, or those that cannot be returned for hygienic reasons, such as open beauty products.

To initiate a return, customers must notify Notino of their decision within 90 days by contacting their customer support via email or phone. The items must then be sent to the designated return address within 14 days. It is important to note that gift-wrapped items cannot be returned once the service has been provided, and customers are responsible for reducing the value of products through excessive use.

While Notino does not offer free returns, they do provide free shipping and curbside pickup options. Customers can also take advantage of coupons and discount codes available on their website.

It is worth noting that some customers have expressed concerns about Notino's customer service and return policies. There are mixed reviews regarding the ease of obtaining refunds or replacements for damaged or incorrect items. However, other customers have praised Notino for their quick delivery, competitive prices, and overall positive shopping experience.

Distributor verification

Notino has established relationships with reputable distributors who supply products from well-known brands. These distributors adhere to strict ethical standards and provide genuine, brand-name merchandise. By partnering with these trusted suppliers, Notino can confidently offer its customers authentic colognes and other beauty items.

The company's long-standing presence in the market further reinforces its credibility. Since its establishment in 2004, Notino has consistently supplied original products, building a solid reputation over the years. This track record of providing genuine offerings has contributed to its continued growth and the loyalty of tens of thousands of customers.

Notino's commitment to authenticity extends beyond its distributor relationships. The company also assures customers that the fragrances available on its website are sourced from the same distributors that supply physical shops. This consistency in sourcing ensures that customers receive the same high-quality products they would find in traditional retail stores.

In addition, Notino invites customers to contact their customer care team if they have any questions or concerns about the authenticity of a product they have received. This open line of communication demonstrates Notino's dedication to transparency and customer satisfaction.

Overall, Notino's distributor verification process, combined with its longstanding reputation and customer-centric approach, provides assurance to customers that they are purchasing genuine colognes and beauty products.

Frequently asked questions