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Dua Fragrances is a perfume brand that offers a range of fragrances, including clones of popular niche and designer fragrances, as well as original creations. The brand has received mixed reviews, with some customers praising the quality and affordability of their products, while others have criticised the brand for its high prices, long shipping times, and poor customer service. Some reviewers have also accused the company of using unethical marketing tactics, such as fake reviews and censoring negative feedback. Overall, while some people seem to have positive experiences with Dua Fragrances, there are also many customers who have expressed disappointment and frustration with the brand and its products.
Characteristics | Values |
---|---|
Price | Overpriced |
Scent | Synthetic, overpowering, long-lasting, close to the original |
Customer service | Poor, deletes negative reviews |
Shipping | Slow |
Presentation | Poor |
What You'll Learn
Dua fragrances are long-lasting
One user on Trustpilot notes that the scent of their perfume "doesn't last 30 minutes", but this is contradicted by the vast majority of reviews, which praise the brand's fragrances for their longevity. One user on Reddit notes that the brand's perfumes are super synthetic, but this does not appear to have affected their performance.
In fact, many reviews specifically mention the long-lasting nature of Dua fragrances. One user on Reddit notes that the brand's perfumes are "insanely long-lasting", while another says that they have never had any issues with any of them smelling bad. Generally, they smell pretty close to the original too.
Another review on Trustpilot states that the brand's fragrances are "super long-lasting", and that "a little goes a long way". This is echoed by another reviewer, who notes that "a couple of sprays last all day".
The long-lasting nature of Dua fragrances is also mentioned in a YouTube video titled "LONG LASTING PERFUMES 🔥 DUA FRAGRANCES REVIEW".
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They are overpriced
While some people have praised Dua Fragrances for their affordability and scent, others have criticised the brand for being overpriced. One customer complained that the company was "not worth the hassle", citing poor presentation and slow shipping. Another customer claimed that the company's fragrances are "overpriced" and that you are "paying over the top for the same old clone oils". Another commenter agreed, stating that the brand is "way below the quality" and that their prices are not justified.
Some customers have also accused the company of using unethical marketing tactics, such as fake reviews and censoring negative reviews. One person even went so far as to call the company a "scam", claiming that they pump out "straight-up clones of popular niche and designer fragrances as 'unique creations'".
Overall, while some people may find the prices of Dua Fragrances reasonable, others believe that the products are overpriced and not worth the money.
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The company deletes negative reviews
The company Dua Fragrances has been accused of deleting negative reviews on its website and elsewhere online. On Trustpilot, one customer wrote:
> I purchased Miss Congeniality, Casino Elixir, Poseidon’s Elixir 13ZZ, and Angelic Elixir. The scent doesn't last 30 minutes, even if I showered with Poseidon's Elixir 13ZZ. They don't post the negative review I left on their website.. I don't recommend this shady company!
Another customer wrote:
> TERRIBLE experience and terrible Customer service. I would give negative stars if I could. I bought "Party in August" after reading reviews that it smells exactly like the August perfume from Hollister. First it smells NOTHING like the August perfume. Secondly, the box arrived opened and unsealed. Thirdly, I contacted customer service and explained the issue and they refuse to offer me a refund. I WILL NEVER purchase from the Dua Brand again.
On Basenotes, one user wrote:
> I stood up for them in the past but after my latest dealing with this "less than favorable - review censoring" company I'm done with them! They would not post my less than favorable review. So your observation on the fake reviews is a sincere possibility.
On Reddit, one user wrote:
> Yeah, DUA isn't the best but they have a weird cult-Ike following for some reason. If you post anything that's not 100% pro DUA in their group they will attack and ban you.
Another user replied:
> 100% agree. I bought into the hype once upon a time. I have like 25 DUA's. I have like maybe 2 or 3 that I use in my main rotation. Alexandria just has a certain quality that DUA doesn't have.
On Fragrantica, one user wrote:
> Tried one, and quickly sold it off. The fixative they use smells like burnt hair, on paper, skin etc anything. They're overpriced, and delete negative reviews from their site. Not good, but this is just my opinion on them of course, no offense to any fans of the brand. Maybe they have something you'd enjoy, hard to say.
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The company has poor customer service
The Dua Brand has been accused of having poor customer service by several customers. One customer claimed that the company refused to offer a refund for a product that arrived broken. Another customer complained that their order took nearly a month to arrive and that they were unable to get through to the company on the phone.
Some customers have also raised concerns about the authenticity of the positive reviews on the Dua Brand website. One person on Reddit noted that the reviews all appeared to be written by the same person or persons, with the same words being misused and misspelled. Another customer claimed that the company deletes negative reviews from its site.
In addition to concerns about review authenticity, some customers have complained about the quality of Dua's fragrances. One person on Reddit described the scents as "absolute and utter shit", while another said that they found the fragrances to be "just ok" and "mediocre".
Despite these complaints, there are also many positive reviews of the Dua Brand online. Some customers have praised the company for its affordable prices, unique creations, and impressive longevity of the fragrances. However, the majority of positive reviews focus on the affordability of the products rather than the quality.
Overall, while there are some satisfied customers, the Dua Brand appears to have a significant number of unhappy customers who have encountered issues with the company's customer service, review policies, and product quality.
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The brand has a cult following
One reviewer on Reddit said:
> "Yeah, Dua isn't the best but they have a weird cult-like following for some reason. If you post anything that's not 100% pro Dua in their group they will attack and ban you. I am sure they might have a few hits but everything I tried was pretty bad... especially on the opening. Alexander and Genre are 1000x better."
Another reviewer on Basenotes said:
> "seems they have a cult hating group and a cult following as well to me.. ive seen shadiness on both side. Guess the perspective could be that as a company they should never resort to shady stuff and should always be the better man to say. But guess that's not the way it turned out..."
On Trustpilot, one reviewer said:
> "I absolutely love this company and all of the wonderful scents they put out!! I'm up to 325 bottles. It can get addicting."
Another Trustpilot reviewer said:
> "I would give negative stars if I could. I bought 'Party in August' after reading reviews that it smells exactly like the August perfume from Hollister. First it smells NOTHING like the August perfume. Secondly, the box arrived opened and unsealed. Thirdly, I contacted customer service and explained the issue and they refuse to offer me a refund. I WILL NEVER purchase from the Dua Brand again."
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Frequently asked questions
Dua fragrances are generally well-regarded, with some reviewers claiming that certain scents are 95% close to the originals. However, some reviewers have criticised the brand for being overpriced, with one reviewer claiming that a particular fragrance "smells like someone mixed shitty vanilla with rancid floor cleaner".
Some reviewers have praised Dua fragrances for their longevity, with one reviewer claiming that the brand has "insane longevity". However, other reviewers have criticised the brand for poor performance, with one reviewer claiming that a particular fragrance "has horrible performance on my skin".
Some reviewers have criticised Dua for their marketing practices, with one reviewer claiming that the brand is "capitalising on the rise of Dubai" and using "unethical marketing". The brand has also been accused of censoring negative reviews and sending cease-and-desist letters to YouTube exposés.