Lance Carson
Matt's Incense is a business that has been in operation for over 20 years, offering a range of scented products, including oils and incense. The company was founded by Linda Simon, who started the business due to her dissatisfaction with the quality of service provided by suppliers in the retail market. Matt's Incense has approximately 25 product lines and 400 different products, with their best-selling items being fragrance oils and incense sticks and cones. The company prides itself on its quick order fulfilment, same-day shipping, and reasonable prices. Matt's Incense also offers customers the option to create customised fragrances and starter kits. Additionally, there is another company called Matt & Nat USA that offers natural incense for indoor and outdoor use, as well as a collaboration with artist Matt McCormick for a unique incense scent.
| Characteristics | Values |
|---|---|
| Business Type | Wholesaler |
| Founder and CEO | Linda Simon |
| Number of Product Lines | 25 |
| Total Number of Products | 400 |
| Best-Selling Product Line | Fragrance Oils |
| Minimum Order Value | $50 (domestic), $100 (international) |
| Shipping | Same-day shipping for orders placed before 2 pm Eastern |
| Address | 35 Enterprise Drive Bunnell, FL 32110 |
| Phone Number | 386-446-3118 (local), 800-742-9133 (toll-free) |
| Website | www.mattsincense.com |
| Place of Manufacturing | USA |
| Product Type | Incense sticks, cones, oils |
| Product Features | Hand-dipped, all-natural, unique scents |
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What You'll Learn
- Matt's Incense is a Florida-based wholesaler with retailing roots
- The company has been in business for over 20 years
- They offer about 25 product lines, with 400 products in total
- Matt's Incense ships orders received by 2 pm Eastern on the same day
- The company's current bestseller is its line of fragrance oils
Matt's Incense is a Florida-based wholesaler with retailing roots
The founder and CEO of Matt's Incense, Linda Simon, started the business due to her dissatisfaction with the poor-quality service she experienced as a retailer. Simon wanted to create a wholesale business that provided excellent service and high-quality products. Today, Matt's Incense boasts about 25 different product lines and approximately 400 unique products, catering to a diverse customer base, from small "mom-and-pop" shops to large flea market vendors.
The company's best-selling products are its fragrance oils, which are used to manufacture incense sticks and cones. These fragrant items have remained popular over the years, with customers appreciating the variety of unique scents offered by Matt's Incense. The company also allows retailers to pick their own fragrances and create customised starter kits, providing flexibility and a personalised touch.
Matt's Incense takes pride in its efficient shipping process. "If we receive an order by 2 p.m. Eastern, we can usually ship it the same day," Simon says. This prompt service reflects the company's understanding of the urgency often required by its customers. Additionally, with low minimum order values of $50 for domestic and $100 for international orders, Matt's Incense makes its products accessible to retailers of all scales.
While it may be tempting to import products from overseas, Matt's Incense remains committed to manufacturing in the USA. This decision resonates with many of their customers who appreciate the "'Made in the USA' label. By using USA-made products and maintaining reasonable prices, Matt's Incense has cultivated a loyal customer base that values their consistent quality and timely delivery.
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The company has been in business for over 20 years
Matt's Incense has been in business for over 20 years, and in that time, it has become a trusted supplier of scented products, including oils and incense. The company's extensive product range, efficient service, and commitment to manufacturing in the USA have contributed to its longevity and success.
The founder and CEO of Matt's Incense, Linda Simon, started the company due to her own negative experiences with wholesale suppliers while working in retail. Simon wanted to create a wholesale business that provided excellent service and high-quality products, filling a gap in the market she identified through first-hand experience.
Over the years, Matt's Incense has expanded its product lines to meet the evolving demands of its customers. The company currently offers about 25 different product lines and approximately 400 individual products. Their best-selling items are fragrance oils, which can be used in various ways, such as with oil warmers, scented rocks, and wax. Matt's Incense also offers incense sticks and cones, which remain popular and have been a part of the company's offering since its early days.
One of the key factors in Matt's Incense's success is its commitment to manufacturing in the USA. Despite the ease of importing products, the company prioritizes its customers' preferences for domestically produced goods. By maintaining their manufacturing practices in the USA, they have cultivated a loyal customer base that appreciates their "Made in the USA" merchandise.
Matt's Incense has also built a strong reputation by understanding the needs of its customers. The company offers low minimum order amounts, starting at just $50 for domestic orders and $100 for international orders, making their products accessible to a wide range of retailers, from small businesses to flea market vendors. Additionally, they prioritize shipping orders promptly, often on the same day they are received, recognizing the importance of urgency in their customers' operations.
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They offer about 25 product lines, with 400 products in total
Matt's Incense is a Florida-based wholesaler that offers an extensive range of scented products, including oils and incense. With deep roots in retail, the company understands the challenges of doing business in fragrances and oils. They cater to a diverse range of customers, from small "mom-and-pop" stores to flea market vendors.
The company boasts approximately 25 product lines and an impressive total of 400 products. Their current bestseller is the line of fragrance oils, which are used to manufacture their scented sticks and cones. These classic incense products have been around for centuries and remain ever-popular, with customers appreciating the wonderful fragrances that are "Made in the USA."
Matt's Incense sets itself apart by offering low minimum order requirements, making their products accessible to a wide range of retailers. Domestic orders start at just $50, while international orders have a minimum of $100. They also prioritize swift order fulfilment, often shipping orders received by 2 pm Eastern on the same day.
The company's founder and CEO, Linda Simon, understands the importance of excellent service. Having experienced poor service from suppliers firsthand, she built Matt's Incense to provide the level of service she believes retailers deserve. This commitment to customer satisfaction, combined with a broad selection of high-quality products, has contributed to the company's success over its more than 20 years in business.
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Matt's Incense ships orders received by 2 pm Eastern on the same day
Matt's Incense is a business that has been operating for over 20 years, offering scented products such as oils and incense. The company is based in Florida and is run by founder and CEO Linda Simon, who started the business due to her own negative experiences with wholesale suppliers as a retailer.
Matt's Incense has about 25 different product lines, with about 400 different products overall. The current bestseller is their line of fragrance oils, which are used to manufacture their scented sticks and cones. The company also offers low minimum order values, with domestic orders as low as $50 and international orders at $100.
Understanding the importance of urgency for their customers, Matt's Incense ships orders received by 2 pm Eastern on the same day. This commitment to timely shipping ensures that retailers can receive their orders promptly and maintain solid sales returns.
Matt's Incense also stands out by offering products that are "Made in the USA," which is appreciated by many of their customers. The company is committed to manufacturing in the USA and using USA-sourced products while maintaining reasonable prices. This differentiation from competitors who import their products has helped solidify their success in the scented products category.
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The company's current bestseller is its line of fragrance oils
Matt's Incense has been in business for over 20 years, offering a wide range of scented products, including oils, incense, and other related items. The company's current bestseller is its line of fragrance oils, which are used to manufacture their popular incense sticks and cones.
The success of Matt's Incense can be attributed to its founder and CEO, Linda Simon, who started the company due to her own negative experiences with wholesale suppliers while working in retail. Understanding the challenges faced by retailers, Simon ensures that Matt's Incense provides exceptional service, including same-day shipping for orders received by 2 pm Eastern Time.
The company's fragrance oils stand out for their high quality and enticing scents. With approximately 25 product lines and 400 different products overall, Matt's Incense caters to a diverse range of customers, from small "mom and pop" shops to larger flea market vendors. The low minimum order amounts of $50 for domestic and $100 for international orders make their products accessible to retailers of all sizes.
Additionally, Matt's Incense takes pride in manufacturing their products in the USA. As Simon notes, "It would be very easy to import all of our products, but we know that many of our customers love the 'Made in the USA' merchandise." By using USA-made products and maintaining reasonable prices, Matt's Incense has cultivated a loyal customer base that appreciates their commitment to quality and locality.
The company stays attuned to evolving trends in the scented products category, adapting their offerings to meet changing consumer demands. As Simon reflects, "Many things have changed over the years... People seem to be burning oil and the other products used in oil warmers, such as scented rocks and wax." By staying agile and responsive to market dynamics, Matt's Incense has solidified its position as a leading provider of fragrance oils and scented products.
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Frequently asked questions
Matt's Incense is a business that has been in operation for over 20 years. It offers a wide range of scented products, including oils, incense sticks, and cones. The company prides itself on manufacturing in the USA and providing excellent customer service.
Matt's Incense was founded by Linda Simon, who also serves as its CEO. Simon started the company due to her dissatisfaction with the quality of service she experienced as a retailer.
Matt's Incense has approximately 25 product lines and 400 different products overall. Their offerings include fragrance oils, incense sticks, and scented accessories like rocks and wax. They also allow customers to pick their own fragrances and create custom starter kits.
