Lance Carson
PerfumeLive is an online retailer of luxury fragrances and beauty products, offering up to 80% off the retail value. The website claims to sell only authentic fragrances, guaranteeing that they do not carry or sell any imitations, old, or used items. However, some customers have expressed concerns about the legitimacy of the company, citing issues with non-delivery of orders and unresponsive customer service. While Scamadviser's algorithm gives the website a reasonable trust score of 65, indicating that it is probably legitimate, it is always advisable to exercise caution when shopping online.
| Characteristics | Values |
|---|---|
| Trustpilot rating | 3.6 / 5 |
| Number of reviews on Trustpilot | 9 |
| Scamadviser trust score | 65 |
| Scamadviser rating | Medium to low risk |
| Scamadviser recommendation | Do your own due diligence |
| Guarantee | 100% authenticity |
| Products | 100% authentic, new, and in original packaging |
| Sales tax | Collected for orders shipped in New Jersey |
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What You'll Learn
PerfumeLive has a reasonable trust score of 65 on Scamadviser
The online fragrance store PerfumeLive has a reasonable trust score of 65 on Scamadviser, a website that helps over 4.5 million consumers identify legitimate websites. Scamadviser's algorithm reviews websites based on 40 different data points, including contact details, website location, and reviews. A score of 65 indicates that PerfumeLive is likely safe and reliable, with a low risk of being malicious or untrustworthy.
However, it is important to note that Scamadviser's evaluation of PerfumeLive was done automatically, and users are encouraged to conduct their own due diligence by manually checking the website. While the score suggests a reasonable level of trustworthiness, there may be other factors to consider. For example, PerfumeLive has received mixed reviews on Trustpilot, with an average rating of 3.6 out of 5 stars. Some customers have praised the company for its good customer service and fast delivery, while others have complained about issues with non-delivery, unresponsive customer support, and disputes over payments.
To make an informed decision, it is recommended to review multiple sources of information, including customer reviews, the website's security measures, and its popularity or engagement. Additionally, it is always advisable to exercise caution when providing personal information or making online transactions, especially if a deal seems too good to be true. While Scamadviser's trust score provides a helpful indication, staying vigilant and conducting thorough research is essential to ensuring a safe and satisfactory online shopping experience.
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The company guarantees 100% authenticity on every product
PerfumeLive also mentions that it does not sell testers or used products. The products are sealed and unopened, and they come in their original packaging. Some items are available as testers or unboxed, but these are still the same high-quality products without the fancy packaging.
Reviews on Trustpilot indicate that some customers have had issues with non-delivery of orders and poor customer service, while others have praised the company for its fast delivery and good customer service. Scamadviser gives the website a trust score of 65, indicating that it is probably legitimate, but still encourages users to do their due diligence.
PerfumeLive also has a policy of providing a full refund in the form of the original payment method if an order is cancelled due to a violation of their T&C or if the payment did not clear their security flag.
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PerfumeLive has a rating of 3.6/5 on Trustpilot
PerfumeLive has received mixed reviews online. On Trustpilot, the company has an average rating of 3.6/5 stars from 9 customer reviews. While some customers have praised the company for its good selection of perfumes, fast delivery, and good customer service, others have complained about issues with non-delivery of orders and unresponsive customer support.
One customer reported that their order was mailed with an incomplete address, causing it to be undeliverable. Despite contacting PerfumeLive via phone and email, they received no response and had to dispute the charge with PayPal. Another customer reported that they had not received their order after 3.5 weeks and had been unable to get in touch with the company despite persistent attempts via email, fax, and voicemail. They expressed doubt about the legitimacy of the company.
On Scamadviser, PerfumeLive has a trust score of 65, which is considered medium to low risk. The site is likely legitimate, but customers are advised to exercise caution and do their due diligence before making purchases. The average score from 10 reviews on Scamadviser is 3.3 stars.
Overall, while some customers have had positive experiences with PerfumeLive, there are also reports of issues with order fulfilment and customer support. It is always advisable to research a company and read reviews from multiple sources before making a purchase to make an informed decision.
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Customers have reported issues with delivery and customer service
However, some customers have reported positive experiences with PerfumeLive's delivery and customer service. One customer on Trustpilot stated that the company had "good customer service [and] on-time delivery," while another customer praised the company's "efficient [and] fast service" and noted that they had received instant confirmation and shipping confirmation on the same day they placed their order.
It is worth noting that the overall rating of PerfumeLive on Trustpilot is "Average" with 3.6/5 stars, and the Scamadviser algorithm gave the website a trust score of 65, indicating a medium to low risk of the website being a scam.
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PerfumeLive offers free shipping within the Continental US
PerfumeLive is a website that offers luxury fragrances and beauty products at discounted prices. It has received mixed reviews online, with an average rating of 3.6/5 on Trustpilot. While some customers have praised the website for its good customer service and timely delivery, others have complained about issues with non-delivery of orders and unresponsive customer support.
However, there are some concerns about the legitimacy of the company. One customer on Trustpilot shared their experience of not receiving their order despite multiple attempts to contact PerfumeLive. They also mentioned that the company took their money on the day of the order without providing a tracking number.
Scamadviser, a website that evaluates the legitimacy of online platforms, has given PerfumeLive a trust score of 65, indicating a medium to low risk. While this suggests that the website is probably legitimate, Scamadviser still encourages users to exercise caution and conduct their due diligence before making purchases.
Overall, while PerfumeLive offers free shipping within the Continental US and has received some positive reviews, there are also negative experiences shared by customers that raise concerns about the company's reliability and responsiveness. It is always advisable to do your research and make informed decisions when shopping online, especially when there are mixed reviews about a website's legitimacy and customer service.
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Frequently asked questions
PerfumeLive has a reasonable trust score of 65 on Scamadviser and is rated average on Trustpilot with a score of 3.6/5 from 9 reviews. While the website is probably legit, it is recommended that you always do your due diligence.
Some customers have praised PerfumeLive for its fast delivery, good customer service, and authentic fragrances. However, others have complained about issues with delivery and unresponsive customer service, resulting in disputes over payments.
PerfumeLive sells luxury fragrances and beauty products for both women and men. They claim that all their products are 100% authentic and of the same quality as those found in leading department stores.
PerfumeLive accepts various payment methods, including credit cards. They prioritize security and will not process an order if the billing address, credit card expiration date, or security code does not match the customer's statement. They also provide refunds in certain cases, such as when an order is cancelled due to a violation of their terms and conditions.
