Seamus Hammond
The Perfume Clearance Centre is an online perfume store based in Brisbane, Australia, that has been operating since 2010. The store offers a wide range of perfumes for men and women at discounted prices. While some customers have expressed concerns about the authenticity and quality of the perfumes, with a few reviews noting that the fragrances were watered down or defective, others have praised the Perfume Clearance Centre for its friendly and helpful service, fast postage, and genuine fragrances. So, is the Perfume Clearance Centre a legitimate business? The reviews seem mixed, with some customers having positive experiences and others disappointed with their purchases.
| Characteristics | Values |
|---|---|
| Customer Service | Mixed reviews, some customers report poor customer service, while others praise the service as friendly and helpful |
| Quality of Products | Mixed reviews, some customers report receiving defective or watered-down products, while others claim the products are authentic and of good quality |
| Communication | Generally good, customers receive emails about order progress and dispatch, and are provided with tracking information |
| Pricing | Very low prices, some customers question whether the prices are too good to be true |
| Shipping | Fast shipping, free for orders over $99 in Australia |
| Product Range | Wide range of perfumes, including rare and discontinued scents |
| Authenticity | Some customers question the authenticity of the products due to the low prices, but others confirm that the products are genuine |
Explore related products
What You'll Learn
Positive reviews for Perfume Clearance Centre
While there are some negative reviews of the Perfume Clearance Centre, there are also several positive testimonials. Many customers praise the company's low prices, with one reviewer stating that the prices are “seriously low” and another noting that they checked the prices with some local places and were still happy with the Perfume Clearance Centre's prices.
The company's communication and customer service have also been positively highlighted, with some customers praising the speed of delivery and the company's friendly and helpful attitude. One reviewer mentioned that they even received a little gift with their order.
The Perfume Clearance Centre's wide variety of perfumes for both men and women has also been well-received, with some reviewers specifically mentioning the availability of discontinued and rare scents.
- "I ordered from this store and had a great experience. Received good quality products too. I would say I can buy from them again without any hesitation."
- "I would recommend purchasing from Perfume Clearance Centre. They have great sales on their perfumes and the service and speed of delivery was fantastic. Definitely a company I would look at purchasing from again."
- "I have bought a few items and I have had no problems whatsoever. Their prices are good and they are genuine fragrances. [...] Their communication is good. Helpful friendly service. Very fast postage."
- "I love all the scents; they make me feel fresh all day."
Should You Wear Perfume to Work?
You may want to see also
Explore related products
Negative reviews for Perfume Clearance Centre
While Perfume Clearance Centre has received positive reviews for its prices, variety, and fast shipping, there are also several negative reviews that raise concerns about the quality of the perfumes sold by the company.
Multiple customers have complained that the perfumes they purchased from Perfume Clearance Centre were watered down or defective. One customer, who had been wearing the same perfume for over 45 years and was familiar with its scent, claimed that the perfume they received from Perfume Clearance Centre was clearly watered down. They further added that the company showed a lack of sympathy and did not offer any resolution to the issue. Another customer, who purchased a Tom Ford perfume, expressed similar concerns, stating that the product was significantly different from what it should have been and warning others to avoid purchasing from Perfume Clearance Centre.
Some reviewers have also questioned the authenticity and storage methods of the perfumes offered by Perfume Clearance Centre. One customer mentioned that the colour of the perfume they received was different from what it should have been, indicating that it may have turned. While the reviewer acknowledged that the product was not a fake, they expressed concerns about the potential impact of improper storage on the quality of the fragrances.
The negative reviews highlight issues with product quality, customer service, and potential storage concerns. It is important for customers to carefully consider these reviews and make informed decisions before making purchases from Perfume Clearance Centre.
International Perfume Shipping: How Much Can You Mail?
You may want to see also
Explore related products
Authenticity of products
The authenticity of products from the Perfume Clearance Centre has been questioned by some customers. While some reviewers claim to have received genuine fragrances, others have expressed doubts about the authenticity of their purchases, describing them as "watered down" or "defective".
One customer who purchased 'Jasmine Rouge' by Tom Ford claimed that the product they received was "completely different" and watered down, advising others to avoid purchasing from the Perfume Clearance Centre. Similarly, another reviewer who bought 'Femme' by Madame Rochas, a perfume they had been using for over 45 years, reported that the scent was clearly defective and watered down. They further mentioned that the Perfume Clearance Centre's customer service was unhelpful and disinterested in resolving the issue.
On the other hand, some customers have vouched for the authenticity of the products. One reviewer who purchased 'Baby Doll' by YSL from the Perfume Clearance Centre confirmed that the product was legitimate and praised the fast shipping. Another reviewer checked the code numbers on the box and bottle and confirmed that the product was genuine and manufactured within the last 12 months.
The Perfume Clearance Centre itself claims to provide "genuine perfumes for men and women" and states that they source their products from an extensive network of contacts in the perfume industry worldwide.
While there are mixed reviews regarding the authenticity of the products, it is important to exercise caution when purchasing from any retailer, especially if the prices seem too good to be true. Checking product reviews, comparing prices with other retailers, and verifying the product's authenticity upon receipt can help ensure that you receive a legitimate product.
The Art of Scent: Master Perfumers
You may want to see also
Explore related products
Customer service
Customer reviews of the Perfume Clearance Centre's service are mixed. While some customers have praised the company for its fast delivery, excellent prices, and friendly service, others have complained about poor customer service, defective products, and difficulty contacting the company.
Several customers have left positive reviews, highlighting the speed of delivery, the competitive prices, and the overall excellent service provided by the Perfume Clearance Centre. One customer said that they were "super impressed with [the] friendly, efficient and speedy service" and that they would "certainly refer [the company] to [their] friends." Another customer praised the company for its "prompt and easy service," while another described the service as "fast, reliable, [with] great prices and products."
On the other hand, some customers have had negative experiences with the Perfume Clearance Centre. One customer complained about receiving a defective product and was disappointed with the company's response, stating that they were "very unhelpful and disinterested." Another customer echoed this sentiment, describing the company's customer service as "ordinary" and expressing dissatisfaction with the way they were treated. This customer also mentioned issues with the company's email inbox being full and an inability to connect to their phone number.
The company itself claims to aim for "superior customer service" and states that they dispatch all orders within 1-2 business days. They also offer free delivery on orders over $99 in Australia and provide a 5% discount for customers who sign up for their email newsletter.
Overall, while there are some negative reviews, the majority of customer testimonials on the company's website are positive, suggesting that the Perfume Clearance Centre generally provides good customer service.
The Art of Perfume Marketing: Strategies Unveiled
You may want to see also
Explore related products
Shipping and delivery
The Perfume Clearance Centre is an online perfume store based in Brisbane, Australia that ships its products with Australia Post. The company offers free delivery on orders over $99 in Australia, with a flat rate of $10.95 for orders below that amount. All orders are dispatched within 1-2 business days from their Brisbane warehouse. Given the flammable nature of perfume, it is classified as a dangerous good and can only be transported by road. As such, perfume cannot be sent via Express Post.
The Perfume Clearance Centre provides a shipping confirmation email with a tracking number once an order has been dispatched. This number may not be traceable for up to 24 hours after dispatch. Customers are advised to include complete and correct delivery addresses and contact information to ensure successful delivery. The company does not take responsibility for parcels delivered without a signature or those that cannot be delivered due to incomplete address details.
Reviews of the Perfume Clearance Centre's shipping and delivery service are mixed. Some customers have praised the company for its fast shipping and well-packed parcels, while others have criticised it for lying about postage options and failing to deal with complaints regarding delivery issues.
One customer on ProductReview.com.au reported that their experience with the Perfume Clearance Centre was "pathetic" due to issues with postage options and the company's refusal to address their complaints. In contrast, another reviewer on the same website described their experience as "superbly packed and shipped," indicating that they were pleased with the safe delivery of their order.
Overall, the Perfume Clearance Centre appears to offer prompt shipping and delivery services, but there have been some instances of dissatisfaction among customers regarding communication and responsibility for delivery-related issues.
Choosing the Right Perfume for Your Teen
You may want to see also
Frequently asked questions
Yes, Perfume Clearance Centre is a legitimate business that has been operating since 2010.
Perfume Clearance Centre is an online store based in Brisbane, Australia. They previously had a physical store at 3A/525 Lytton Road, Morningside, Brisbane, QLD, but it is now closed.
Perfume Clearance Centre offers a wide range of genuine perfumes for men and women, including rare and discontinued scents. They also provide free samples with purchases.
Reviews of Perfume Clearance Centre are mixed. Some customers have praised the company for its excellent prices, fast delivery, and authentic fragrances. Others have complained about receiving defective or watered-down products and experiencing poor customer service when trying to resolve these issues.
Perfume Clearance Centre claims to have an extensive network of contacts in the perfume industry, allowing them to source genuine perfumes at low prices, which they then pass on to their customers. However, some customers have expressed concerns about the storage conditions of their fragrances.
