Fragrance Revival is a website that sells knock-off fragrances. The company has been accused of being a scam by several customers, who claim that the products they received were not as described and that the company is difficult to contact. However, some customers have had positive experiences with the company, stating that the fragrances they received were accurate and that the company offered full refunds. The founder of Filigree & Shadow, a fragrance company, has also accused Fragrance Revival of violating intellectual property rights by listing Filigree & Shadow fragrances on their website without consent.
Characteristics | Values |
---|---|
Legitimacy | Many reviews claim that the company is a scam |
Customer Service | Poor responsiveness to customer complaints |
Product Quality | Products often do not match their descriptions |
Shipping | Shipping times are often longer than expected |
What You'll Learn
- Fragrance Revival's legitimacy is questionable due to its selling of knock-off perfumes
- Fragrance Revival's products have received mixed reviews
- Fragrance Revival's customer service has been criticised for being unresponsive
- Fragrance Revival's shipping process has been described as slow and unreliable
- Fragrance Revival's return and refund policy has been a source of frustration for customers
Fragrance Revival's legitimacy is questionable due to its selling of knock-off perfumes
In addition to its questionable effectiveness, Fragrance Revival has also been accused of selling fake perfumes. One customer claimed that they ordered a fragrance from a well-known brand and received a different fragrance from the same brand, indicating that the company may be engaging in false advertising.
Furthermore, Fragrance Revival has been accused of intellectual property rights violations by the founder of Filigree & Shadow, a fragrance company. The founder alleged that Fragrance Revival listed 40 of their fragrance names with the suffix "Filigree & Shadow Type," attempting to mimic their authentic creations. This includes fragrances with personal significance, such as one dedicated to the founder's late mother.
The founder of Filigree & Shadow also raised concerns about consumer safety and product quality due to Fragrance Revival's lack of transparency regarding fragrance allergens and their disregard for proper maceration processes.
Overall, while some customers have had positive experiences with Fragrance Revival, the company's legitimacy is questionable due to the high number of negative reviews, accusations of selling fake perfumes, and intellectual property rights violations. Potential customers should proceed with caution and be aware of the risks associated with purchasing from Fragrance Revival.
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Fragrance Revival's products have received mixed reviews
Fragrance Revival has received mixed reviews from customers. While some customers have expressed satisfaction with their purchases, claiming that the fragrances were "spot on" and "very happy with [their] purchase", others have had less positive experiences. Some customers have complained that the fragrances they received did not match their expectations or the original scent they were trying to replicate. In some cases, customers have reported that the fragrances smelled "like cheap roses and something nutty", "baby powder", or "like cheap discount store splash". There have also been issues with shipping, customer service, and the accuracy of the fragrances.
On the other hand, some customers have shared positive experiences with Fragrance Revival's products. One customer praised the company for their ability to recreate discontinued scents, stating that they were "very happy with [their] purchase" and that the fragrance was "spot on". Another customer mentioned that they had "0 issues with this site" and would "highly recommend" it.
It is worth noting that Fragrance Revival has been accused of selling knockoffs of popular fragrances, with the founder of Filigree & Shadow claiming that the company had listed 40 of their fragrance names with "Filigree & Shadow Type", attempting to mimic their authentic creations. Fragrance Revival's lack of transparency regarding fragrance allergens and their disregard for proper maceration processes have also raised concerns for consumer safety and product quality.
Overall, the reviews for Fragrance Revival's products are mixed, with some customers expressing satisfaction while others have been disappointed with their purchases. It is important for customers to do their own research and make informed decisions before purchasing from Fragrance Revival or any other fragrance company.
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Fragrance Revival's customer service has been criticised for being unresponsive
Fragrance Revival has received numerous negative reviews from customers, with a common complaint being the poor quality of their products. Many customers have expressed disappointment in their purchases, describing the fragrances as "terrible", "vile", and "nothing like the original". In addition to this, Fragrance Revival's customer service has been criticised for being unresponsive. Several customers have reported difficulties in obtaining refunds, with some stating that the company does not answer phone calls or emails. One customer commented that they "tried to contact them multiple times by phone [but] no one answers ever". Another customer reported that Fragrance Revival offered to remake their fragrance but then failed to respond to further communication.
In addition to issues with the quality of their products and customer service, Fragrance Revival has also been accused of selling knockoffs of other brands' fragrances and mimicking their brand names and fragrance titles without consent, which is a clear violation of intellectual property rights.
While there are a small number of positive reviews for Fragrance Revival, the majority of customer feedback is highly critical, suggesting that the company's products and services may not be legitimate or reliable.
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Fragrance Revival's shipping process has been described as slow and unreliable
The company's communication regarding shipping delays has also been criticised. Customers have reported receiving generic responses or no response at all when inquiring about the status of their orders. In some cases, customers were not informed about potential delays until after they had already placed their orders.
Additionally, Fragrance Revival's shipping process has been characterised as inconsistent and unreliable. Some customers have reported receiving their orders in multiple shipments, while others have experienced issues with missing or incorrect items. There are also reports of orders being shipped to incorrect addresses, further adding to the delays and inconvenience.
The unpredictable nature of Fragrance Revival's shipping process has led to frustration and disappointment among customers. The lack of transparency and unreliable delivery times have left a negative impression, affecting customers' overall satisfaction and trust in the company.
To address these concerns, Fragrance Revival could consider improving their communication regarding potential shipping delays and providing more accurate estimates. Implementing a robust tracking system and offering prompt updates on order status would also help alleviate customer anxiety and enhance the overall reliability of their shipping process.
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Fragrance Revival's return and refund policy has been a source of frustration for customers
Fragrance Revivals' return and refund policy has been a source of frustration for customers. The company offers a no return needed instant refund policy, which, in theory, sounds like a good deal. However, the reality is that many customers have been left dissatisfied with their purchases and have struggled to obtain refunds.
Fragrance Revival is a website that sells knockoff fragrances. They claim to use 22% perfume oil and other ingredients in their products. However, their lack of transparency regarding fragrance allergens and their disregard for proper maceration processes have raised concerns for consumer safety and product quality.
The company's policy states that if customers are unhappy with their fragrance, they will work with them to get it right. They offer to tweak the scent and send different versions until the customer is satisfied. If they are unable to satisfy the customer, they will provide a full refund with no return necessary.
While this policy may seem customer-friendly, the reality is that many customers have reported receiving fragrances that bear little to no resemblance to the originals they ordered. In some cases, the fragrances received were described as "terrible", "cheap", and "vile". Customers have also reported issues with the fragrances lasting only a short time or having an overly strong scent.
When customers have requested refunds, there have been mixed responses from Fragrance Revival. Some customers have reported receiving full refunds with no issues, while others have complained of being ignored or denied refunds. There are also reports of the company offering to tweak the scent or send a different version instead of providing a refund.
The frustration for customers lies in the fact that the company's return and refund policy is not consistently applied. While some customers have received satisfactory resolutions to their issues, others have been left feeling scammed and frustrated. The inconsistency in the application of the policy has led to a lack of trust in the company and its products.
It is important to note that Fragrance Revival is a legitimate company and is not a scam. They have been in business for over 10 years and have a physical address and contact information listed on their website. However, their return and refund policy has been a source of frustration for a significant number of customers, leading to negative reviews and complaints.
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Frequently asked questions
Fragrance Revival is a company that sells knockoff fragrances. While some customers have had positive experiences with the company, there are also many negative reviews and complaints of scams, with customers reporting that the fragrances they received were not accurate or smelt unpleasant. Fragrance Revival has also been criticised for violating intellectual property rights by mimicking the brand name and fragrance titles of another company, Filigree & Shadow, without consent. Overall, the company does not appear to be legitimate and there are safety concerns about their products due to a lack of transparency regarding fragrance allergens and disregard for proper maceration processes.
There are mixed reviews of Fragrance Revival online. Some people have reported receiving fragrances that were close to or spot on the scent they were looking for. However, many others have complained that the fragrances they received smelt nothing like what they ordered, were too strong, or smelt unpleasant, with some comparing the scents to cheap dollar store perfumes, hairspray, or even crayons. There have also been issues with incorrect or late deliveries, and difficulties getting in touch with customer service for returns or refunds.
Fragrance Revival has been accused of violating intellectual property rights by mimicking the brand name and fragrance titles of another company, Filigree & Shadow, without consent. The founder of Filigree & Shadow discovered that Fragrance Revival had listed 40 of their fragrance names with "Filigree & Shadow Type", including fragrances that were deeply personal or crafted to support vital causes. This is a clear violation of intellectual property rights.
Fragrance Revival's lack of transparency regarding fragrance allergens and their disregard for proper maceration processes pose serious concerns for consumer safety and product quality. The company claims to use 22% perfume oil in their products, but there are no details provided about the other ingredients. Without a full list of ingredients and potential allergens, there is a risk that their products could cause allergic reactions or other health issues for consumers.
Yes, there are other companies that offer similar services to Fragrance Revival, such as Scent Matchers and Perfume Parlour in the UK. However, it is important to do your research before ordering from any company that sells fragrance clones or dupes, as there may be issues with the accuracy of the scents and the quality of the ingredients used. It may be worth trying to find the discontinued fragrance on second-hand websites or in specialty fragrance stores before resorting to a fragrance clone.