Seamus Hammond
Fragrancebuy.ca is an online fragrance warehouse based in Canada. The company has been wholesaling to Canadian boutiques for over 20 years and its online division was born in 2013. Fragrancebuy.ca has received positive reviews on Trustpilot, with an overall rating of 4.7/5. Customers have praised the website for its competitive pricing, smooth user experience, fast shipping, and secure packaging. The website also offers free shipping for purchases of 5 or more items. However, some customers have raised concerns about stock availability and instant sell-outs of certain fragrances. Fragrancebuy.ca guarantees the authenticity of its products and offers a 14-day refund policy, prioritising customer satisfaction.
| Characteristics | Values |
|---|---|
| Customer Service | Very good |
| Pricing | Competitive, wholesale, reasonably low |
| Shipping | Free when buying 5+ items, fast |
| Legitimacy | 100% authentic guarantee, PCI compliant, SSL certified, protected with advanced Web Application Firewall technology |
| Refund Policy | 14-day |
| Trustpilot Rating | 4.7/5 |
Explore related products
What You'll Learn
Fragrancebuy.ca has a 4.7/5 rating on Trustpilot
Fragrancebuy.ca has a rating of 4.7/5 on Trustpilot, with over 16,500 reviews. The website is Canada's online fragrance warehouse sale, offering wholesale prices on designer perfumes and colognes.
Many customers have praised Fragrancebuy.ca for its excellent customer service, great prices, and fast delivery. The website also guarantees 100% authenticity of its products and offers a 14-day refund policy. Additionally, Fragrancebuy.ca provides secure payment options and advanced data encryption to ensure a safe shopping experience for its customers.
Some customers have expressed concerns about inventory issues, with certain sought-after fragrances often being out of stock. There have also been a few instances of customers receiving tampered packages or damaged packaging. However, Fragrancebuy.ca has been responsive to these issues, offering refunds and vouchers to affected customers.
Overall, Fragrancebuy.ca is a legitimate website that offers a wide range of fragrances at discounted prices, with a focus on providing a positive and secure shopping experience for its customers.
Amouage Perfume: Luxurious Scents at a Premium Price
You may want to see also
Explore related products
Customers praise the website's pricing, availability, and authenticity
Customers have left positive reviews for Fragrancebuy.ca, praising the website's pricing, availability, and authenticity. The website has a 4.7/5 rating on Trustpilot, with many customers describing it as one of the best places to buy premium fragrances at competitive prices.
One customer mentions that Fragrancebuy.ca offers sought-after fragrances at fair prices, although they also highlight some issues with stock availability. Fragrancebuy.ca is Canada's online fragrance warehouse sale, offering brand-name fragrances at warehouse sale prices directly to customers' homes. The website has been in operation since 2013 and is known for its professionalism and dynamic customer-driven approach.
Customers have also praised Fragrancebuy.ca's fast shipping, secure packaging, and excellent customer service. The website offers a 14-day refund policy and guarantees the authenticity of its products. One customer mentions that they received a full refund and a $50 voucher after experiencing an issue with their package.
Overall, Fragrancebuy.ca appears to be a legitimate website that offers authentic fragrances at competitive prices, with positive reviews highlighting the website's pricing, availability, and customer service.
The Fine Line Between Too Much and Just Enough Perfume
You may want to see also
Explore related products
The website offers free shipping when buying 5+ items
Fragrancebuy.ca is an online fragrance warehouse based in Canada. They offer brand name fragrances at discounted prices and provide free shipping when customers buy 5 or more items.
The website has a 4.7/5 rating on Trustpilot, with many positive reviews citing the website's excellent buying experience, availability, pricing, and customer service. Fragrancebuy.ca is also praised for its secure packaging and timely delivery.
Some customers have expressed concerns about stock availability, noting that popular fragrances are often out of stock. Fragrancebuy.ca has responded to these concerns, apologizing for any frustration caused by inventory issues.
The website guarantees the authenticity of its products and offers a 14-day refund policy. They also provide secure payment options through partnerships with Shopify, Cloudflare, and Paypal, ensuring a safe shopping experience for customers.
Overall, Fragrancebuy.ca appears to be a legitimate website that offers a good shopping experience for fragrance enthusiasts, with competitive pricing and free shipping on larger orders.
Explore Soft Perfume's Cost-Effective Fragrance Options
You may want to see also
Explore related products
Fragrancebuy.ca has a 14-day refund policy
Fragrancebuy.ca is an online fragrance warehouse sale based in Canada, selling brand-name fragrances at wholesale prices. The company has been wholesaling to Canadian boutiques for over 20 years, but its online division was born in 2013. Fragrancebuy.ca is 100% Canadian-owned and -operated.
The company has a 14-day refund policy, which means that if 14 days have passed since delivery, the company cannot offer a refund or exchange. To be eligible for a return, the item must be unused, unopened, and in the same condition as when it was received. It must also be in its original packaging with unmodified contents.
Fragrancebuy.ca offers exchanges if the item is defective or damaged. Exchanges are granted on identical products, and the original must be purchased from Fragrancebuy.ca directly. The company also has an authenticity guarantee, which means that if the product's quality is not as expected, a return can be initiated, and the product can be exchanged or fully refunded.
The company has a rating of 4.7 out of 5 on Trustpilot, with many positive reviews citing good buying experiences, availability, pricing, and authenticity. However, some reviews mention issues with stock and delivery.
Smart Ways to Make Your Perfume Last Longer
You may want to see also
Explore related products
Some customers have complained about delivery issues
Fragrancebuy.ca is an online fragrance warehouse based in Canada. They have been in the wholesale business for over 20 years and their online division was born in 2013. The company has a 4.7/5 rating on Trustpilot, with many positive reviews.
However, some customers have complained about delivery issues. One customer reported that UPS delayed their delivery by 5 additional days, while another mentioned that their package was tampered with. Despite these issues, customers have praised Fragrancebuy's customer service and their willingness to resolve issues. In the case of the tampered package, Fragrancebuy issued a full refund and offered a $50 voucher for the inconvenience.
Fragrancebuy partners with several shipping companies, including Fedex, UniUni, DHL, UPS, and Canada Post, to optimise their customers' online shopping experience. They also offer free shipping for purchases of 5 or more items.
While some customers have experienced delivery issues, Fragrancebuy appears to be responsive and dedicated to resolving these issues. The company encourages customers to contact them with any concerns and strives to respond to inquiries within 1 business day. They also offer a 14-day refund policy and guarantee the authenticity of their products.
Overall, despite some delivery issues, Fragrancebuy seems to be a legitimate and reputable company that is committed to providing a positive shopping experience for its customers.
Creative Ways to Upcycle Old Perfume Bottles
You may want to see also
Frequently asked questions
Yes, Fragrancebuy.ca is a legitimate website based in Canada that has been in the wholesale business for over 20 years and has a customer-driven approach.
Fragrancebuy.ca has a rating of 4.7/5 on Trustpilot with 16,580 reviews. Most reviews praise the website for its pricing, customer service, and product quality.
Fragrancebuy.ca offers secure payment options in partnership with Shopify, Cloudflare, and Paypal. They also offer free shipping for purchases of 5 or more items and have partnerships with FedEx, UniUni, DHL, UPS, and Canada Post for delivery.
Fragrancebuy.ca guarantees that all their products are 100% authentic and purchased from authorized distributors and resellers. They also have a 14-day refund policy if customers are unsatisfied with their purchase.
Fragrancebuy.ca has a customer service team that strives to resolve any concerns or feedback. They are available from Mondays to Fridays between 11:00 am to 5:00 pm EST, excluding holidays, and aim to respond to inquiries within 1 business day.
