Charmed Aroma Appraisal: Is It Legitimate?

Charmed Aroma is a company that sells scented candles and bath bombs with a piece of jewellery hidden inside, ranging from $10 to $5000 in value. The company provides an appraisal service where customers can enter a code attached to their jewellery to find out its value. However, there are mixed reviews about the accuracy of these appraisals, with some customers alleging that the jewellery is cheap and not worth the stated value. Some customers have also complained about poor customer service, delayed deliveries, and broken or missing items. Nevertheless, others have praised the company for its exciting and entertaining products, enjoyable scents, and positive experiences with customer support.

Customer service

Charmed Aroma's customer service has received mixed reviews. While some customers have praised the company's responsiveness and helpfulness, others have complained about a lack of response or resolution to their issues.

Some common issues reported by customers include:

• Delayed or missing deliveries: Several customers reported that their orders never arrived or were significantly delayed, and they had difficulty obtaining refunds or replacements from the company.
• Poor quality of products: Some customers complained about receiving damaged or broken products, including candles, bath bombs, and jewellery. In some cases, the jewellery was reported to have tarnished or turned skin green, indicating that it was not made of the advertised materials.
• Difficulty reaching customer service: A few reviewers mentioned that they had trouble reaching a representative and that responses to their inquiries took days or even weeks.
• Issues with appraisals: There were also some concerns about the accuracy of the jewellery appraisals provided by Charmed Aroma, with some customers suspecting that the values were inflated for marketing purposes.
• Product substitutions: In a few instances, customers reported receiving the wrong products or product substitutions without prior notification.
• Issues with discounts and promotions: Some customers experienced issues with applying discount codes or taking advantage of promotions, with one reviewer mentioning that a customer service representative refused to honour a discount.

On the positive side, some customers reported having positive experiences with Charmed Aroma's customer service. For example, one reviewer mentioned that the company promptly sent replacements for broken candles. Another reviewer praised the customer service team for their kindness and responsiveness in addressing an issue with a loose clasp on a necklace.

Overall, while there are some positive reviews, the majority of customer feedback regarding Charmed Aroma's customer service appears to be negative, with complaints about delayed responses, unhelpful representatives, and a lack of resolution to issues.

Candle quality

Charmed Aroma's candles come in a variety of scents, including vanilla, peach, sweet pea, and Emerald Lime. The candles are made from a blend of soy and paraffin wax. The candle jars are made of glass.

Reviews of the candle quality are mixed. Some customers report that the candles smell amazing and fantastic, with one customer saying that the scent filled the room before it was even lit. Another customer praised the aesthetics of the candle, saying that it was "aesthetically pleasing when lit".

However, other customers have criticised the candles, with one saying that the scent was "too strong", and another stating that the candle burned "too fast".

In terms of shipping, some customers have reported delays in receiving their orders, while others have praised the reasonable shipping time. The candles are packaged in bubble wrap to ensure they arrive intact.

Overall, while some customers have been pleased with the quality of Charmed Aroma's candles, others have been disappointed, particularly with issues such as strong scents and slow shipping.

Ring quality

The quality of the rings from Charmed Aroma seems to vary, with some customers reporting that their rings tarnished quickly, turned their fingers green, or fell apart. Others, however, claim that their rings were beautiful and of good quality. One customer said that they had worn their ring for a few weeks with no issues, but then it started to turn their finger green. Another customer said that their ring lost its shine and tarnished quickly. Some customers have also reported receiving cheap-looking rings that looked like they were worth much less than the appraised value.

On the other hand, some customers have been pleased with the quality of their rings, with one person saying that their ring was "absolutely gorgeous" and "very well made." Another customer reported that their ring was "beautiful" and had not tarnished even after wearing it every day for several weeks.

It is worth noting that Charmed Aroma has changed the material of their rings over time. Older reviews mention that the rings were made of sterling silver, while newer reviews state that they are now rhodium-plated metal, which some customers are allergic to. This change in material may impact the quality and durability of the rings.

Overall, the quality of the rings from Charmed Aroma appears to be mixed, with some customers reporting high-quality rings that last a long time, while others are disappointed with the low quality and quick tarnishing of their rings. It is important to remember that the rings are an added bonus to the purchase of the candle or bath bomb, and the value of the ring may not always reflect its appraised worth.

Ring value

The value of the rings found in Charmed Aroma products varies from $10 to $5,000, according to the company. However, some customers have expressed doubts about the authenticity of these appraisals. One customer sent their ring for an independent appraisal and discovered that it was brass with a fake 925 stamp, indicating that it was not sterling silver as advertised.

In another instance, a customer received a ring appraised at $200 by Charmed Aroma, but after wearing it for some time, the ring turned their finger green, indicating that it was likely made of cheap materials. Several other customers have reported similar experiences, with rings that turned their fingers green, lost their shine, or had stones fall out soon after purchase.

While some customers have been satisfied with their purchases, others have expressed disappointment with the quality of the rings, suggesting that they are not worth the appraised value. It is worth noting that the value of the rings is based on Charmed Aroma's own appraisal and may not reflect the true market value of the jewellery.

Additionally, Charmed Aroma has been accused of passing off cheap rings from China as expensive jewellery. Some customers have found identical rings on Aliexpress for a fraction of the price. This has led to concerns about the legitimacy of the appraisals and the actual value of the rings.

Therefore, while the ring values advertised by Charmed Aroma may be exciting, it is important to approach these appraisals with caution and remember that the true value of the jewellery may be significantly lower than claimed.

Ring sizing

Charmed Aroma offers ring sizes 5, 6, 7, 8, and 9. The most common sizes are 6, 7, and 8.

To determine your ring size, you can refer to a ring sizing guide online or at a jewellery store. You can also measure your ring size using a string or paper strip and a ruler.

Here's how you can do it:

• Take a piece of string or a strip of paper and wrap it around the base of your finger. Make sure it's snug but not too tight.
• Mark the point on the string or paper where it overlaps to form a complete circle.
• Measure the length of the string or paper from the starting point to the mark with a ruler.
• Compare the measurement to a ring size chart to determine your ring size.

It's important to measure your finger at the end of the day when it's likely to be its largest. Also, keep in mind that your dominant hand might be slightly larger, so measure the correct finger for the ring you plan to wear.

If you're between sizes, it's generally better to size up rather than down to ensure a more comfortable fit.

Additionally, your ring should fit snugly but not too tight. It should slide on your finger with a little resistance and only require a little wiggling to remove.

Remember that ring sizes can vary slightly depending on the width of the band. Wider bands may require a larger size, while thinner bands may need a smaller size.

Finally, if you're purchasing a gift for someone else and you're unsure of their ring size, consider opting for an adjustable ring or a ring with an open band that can accommodate a range of finger sizes.

Frequently asked questions