Katrina Rosales
ALT. Fragrances is a company that creates clones of luxury fragrances, offering them at a fraction of the price. The company has received mixed reviews, with a rating of 4.5/5 on Trustpilot but 2.4/5 stars from 74 reviews on Sitejabber. While some customers praise the quality of the perfumes and the excellent customer service, others have complained about issues with product quality, scent accuracy, and longevity. There have also been reports of leaking bottles and poor customer service. With this range of reviews, is ALT perfume legit?
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What You'll Learn
ALT. Fragrances has a 4.5/5 rating on Trustpilot
ALT. Fragrances has received mixed reviews online. On Trustpilot, the company has a rating of 4.5/5 stars, with many positive reviews citing excellent customer service and high-quality perfumes offered at a fraction of the price of designer fragrances.
One five-star review on Trustpilot mentions the customer's satisfaction with the quality of the perfumes and their quick delivery, stating that they will definitely be ordering more from ALT. Fragrances. Another five-star review mentions the customer's satisfaction with the company's customer service, stating that the team helped them resolve a shipping issue without hesitation.
However, it is important to note that ALT. Fragrances has also received some negative reviews on other platforms, such as Sitejabber and BBB. On Sitejabber, the company has a rating of 2.4 stars, with some reviewers mentioning issues with shipping and leaky bottles. On BBB, there are a few complaints about allergic reactions to the perfumes, issues with refunds and incorrect orders.
Overall, while ALT. Fragrances has a positive rating on Trustpilot, there are also some negative reviews and complaints about the company's products and customer service on other platforms. Potential customers should consider all available information before making a purchase decision.
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The company offers impressive scent longevity
ALT. Fragrances is a company that offers luxury scent alternatives at a fraction of the price. The company has received mixed reviews, with a rating of 4.5/5 on Trustpilot and 2.4/5 on Sitejabber. While some customers have praised the company for its excellent customer service and good quality perfumes, others have expressed disappointment with the scent accuracy, longevity, and customer service.
Regarding scent longevity, there are varying experiences among customers. Some customers have been impressed with the longevity of ALT. Fragrances' products, claiming that they last all day without reapplication. One customer on Sitejabber specifically mentioned that the scents lasted longer than more expensive perfumes they had tried.
On the other hand, some customers have expressed disappointment with the scent longevity of certain ALT. Fragrances products. A review on Grit Daily News mentioned that the "Executive No.26" fragrance faded within a couple of hours, which was a significant red flag for the customer. Another customer on Sitejabber commented that they experienced inconsistency in scent longevity across multiple perfumes, with some requiring frequent reapplication throughout the day.
Overall, while there are mixed reviews regarding the scent longevity of ALT. Fragrances' products, there are customers who have been impressed with the longevity of the scents and have found them to last longer than more expensive alternatives. However, it is important to note that individual body chemistry can also play a role in how long a fragrance lasts, and this may vary from person to person.
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ALT. Fragrances has been accused of poor customer service
ALT. Fragrances has received mixed reviews for its customer service. While some customers have praised the company for its helpful and responsive support, others have criticised the brand for its poor customer service, with some customers stating that the customer service team is rude and unhelpful when issues arise with their products.
Some customers have reported issues with their orders, including missing or leaking products, broken atomizers, and incorrect sizes. In some cases, customers have had difficulty obtaining refunds or replacements for their faulty products. For example, one customer reported that they received a refund of only $7.99 after returning a perfume that caused a bad allergic reaction. Another customer reported that they were given store credit instead of a full refund for a wrong-sized product.
On Trustpilot, ALT. Fragrances has a rating of 4.5/5, with some customers praising the company's customer service as "amazing" and "brilliant". One customer reported that the company immediately addressed a shipping issue without any hesitation. However, on Sitejabber, the company has a lower rating of 2.4/5, with some customers mentioning slow shipping and leaky bottles as issues.
Overall, while some customers have had positive experiences with ALT. Fragrances' customer service, others have been left disappointed and dissatisfied with the level of support they received. While the company aims to offer premier alternatives to luxury scents at affordable prices, it appears that there is room for improvement when it comes to addressing customer concerns and providing satisfactory resolutions.
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The company's perfumes are vegan, cruelty-free, and made from ethically sourced ingredients
ALT. Fragrances is a company that offers vegan perfumes that are cruelty-free and made from ethically sourced ingredients. The company aims to provide affordable alternatives to luxury fragrances without compromising on quality and sustainability. With a focus on creating premier alternatives to overpriced designer scents, ALT. Fragrances strives to eliminate the "brand tax" that consumers often pay for branded products.
The company's perfumes are indeed vegan and cruelty-free, which means that they do not contain any animal-derived ingredients and have not been tested on animals. This is a significant advantage for consumers who follow a vegan lifestyle or have concerns about animal welfare. ALT. Fragrances also emphasizes the use of clean and sustainable ingredients, ensuring that their products have a low environmental impact.
In terms of ethical sourcing, ALT. Fragrances claims to use only the finest, clean, and sustainably sourced ingredients. They aim to create fragrances based on iconic scents while maintaining transparency and responsibility in their ingredient sourcing. This commitment to sustainability and ethical practices is a key aspect of the company's brand and values.
While ALT. Fragrances has received generally positive reviews for its affordable prices and variety of scents, there have been some mixed opinions regarding the accuracy and longevity of their fragrances. Some customers have praised the long-lasting nature of the perfumes, while others have experienced issues with the scent fading too quickly or not accurately representing the original luxury fragrance it aims to replicate.
Overall, ALT. Fragrances presents itself as a legitimate company offering vegan, cruelty-free, and ethically sourced perfumes. While there may be varying experiences with the accuracy and longevity of their fragrances, the company seems committed to providing sustainable and affordable alternatives to luxury perfumes, giving consumers the opportunity to experience luxurious scents at a fraction of the cost.
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Some customers have reported issues with leaking bottles
While ALT. Fragrances has received positive reviews for its customer service, scent, and pricing, some customers have reported issues with leaking bottles.
On Sitejabber, one customer mentioned that the bottles they received were "slightly unscrewed" and had leaked during shipping. Similarly, a BBB complaint described receiving a replacement bottle that was nearly empty and had leaked all over the package. Another BBB complaint mentioned that out of three fragrances ordered, one had leaked all over the package and was missing product.
These reports of leaking bottles suggest that there may be issues with the quality control or packaging of the products. However, it's important to note that not all customers have experienced leaking issues, and some have praised the company's customer service in addressing shipping problems.
To prevent leaking bottles, ALT. Fragrances could consider improving the quality of their bottles and packaging processes. They could also implement stricter quality control measures to ensure that only securely sealed bottles are shipped to customers. By addressing these issues, ALT. Fragrances can enhance the customer experience and reduce the likelihood of negative reviews or complaints.
Overall, while some customers have reported leaking bottles, the majority of reviews for ALT. Fragrances suggest that the company offers high-quality, long-lasting fragrances at affordable prices. The company's customer service has also received praise for being responsive and helpful in resolving issues.
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Frequently asked questions
ALT. Fragrances is a legitimate company that sells fragrances online.
ALT. Fragrances offers a range of perfumes that are of good quality and smell identical to their high-end counterparts. However, some customers have reported issues with the scent accuracy and longevity of certain perfumes, as well as problems with leaking bottles and poor customer service.
Customers' experiences with ALT. Fragrances' customer service vary. Some customers have praised the company for its excellent customer service, while others have complained about rude and unhelpful responses to their issues.
There are mixed reviews regarding the longevity of ALT. Fragrances' perfumes. Some customers have reported that the scents last all day without reapplication, while others have noted that the fragrances fade quickly, requiring frequent reapplication.
Some popular ALT. Fragrances perfumes include Crystal No. 23, Simply Santal, Agar Gold, Baccarat Rouge 540, and La Bella Vita.
