Anisha Riggs
The Perfume Shop offers a variety of options for customers to get in touch with their customer service team. Customers can contact the team via live chat, email, or phone. The customer service team is available Monday to Friday from 9 am to 8 pm, Saturday from 9 am to 6 pm, and Sunday from 10 am to 5 pm. The Perfume Shop also provides an FAQ section on their website, where customers can find answers to common questions about their orders, services, and products. Additionally, customers can stay vigilant against online scams by visiting the company's verified websites: www.theperfumeshop.com or www.theperfumeshop.com/ie for customers in the Republic of Ireland.
| Characteristics | Values |
|---|---|
| Customer Service Phone Number | 0333 344 2646 |
| Phone Line Availability | Monday–Saturday: 10am–4pm |
| [email protected] | |
| Live Chat | Available |
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What You'll Learn
Customer service phone number
The Perfume Shop's customer service team is available to answer any questions or queries you may have about their stores, services, and products. Their phone lines are open Monday to Saturday from 10 am to 4 pm and are closed on Sundays.
The customer service phone number is 0333 344 2646. Calls to 0333 numbers are toll-free and will be charged at the standard network rate.
If you have a question about your order or a query about their services, you may also find the answer you're looking for in their FAQ section. Alternatively, you can contact their customer service team via live chat or email at [email protected] or [email protected]. When emailing customer services, be sure to include the browser/device you're using and any relevant screenshots or photos, and ensure you email them using the same email address that you have an account with.
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Customer service email
The Perfume Shop's customer service team is available to answer any questions or queries relating to their stores, services, and products. Their operating hours are Monday to Friday, 9 am to 8 pm, Saturday, 9 am to 6 pm, and Sunday, 10 am to 5 pm.
If you wish to contact them outside of these hours, or if you prefer written communication, you can reach them via email at [email protected] or [email protected]. When emailing, ensure you include any relevant details, such as your browser or device, and any screenshots or photos that may help explain your query. It is also recommended to use the email address associated with your account when contacting them.
You can also try their Live Chat service, which can be accessed via their website. This option may be more convenient if you require an immediate response during their operating hours.
Additionally, they can be contacted via phone at 0333 344 2646 during the following hours: Monday to Saturday, 10 am to 4 pm. Please note that their phone lines are closed on Sundays.
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Customer service live chat
The Perfume Shop's customer service team is available to answer any questions or concerns you may have about their stores, services, or products. Their customer service team is available Monday to Friday from 9 am to 8 pm, Saturday from 9 am to 6 pm, and Sunday from 10 am to 5 pm.
You can reach their customer service live chat by clicking the "Click here" link on their website. This will take you directly to their live chat service.
If you are unable to access the live chat, you can also contact their customer service team by email at [email protected] or [email protected]. Be sure to include any relevant information, such as your browser or device, and any screenshots or photos that may help them assist you.
Additionally, you can reach their customer service team by phone at 0333 344 2646 during their phone line hours: Monday to Saturday from 10 am to 4 pm. Please note that their phone lines are closed on Sundays.
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Customer service opening hours
The Perfume Shop's customer service team is available to answer any questions or queries you may have about their stores, services, and products. Their operating hours are as follows:
Monday to Friday: 9 am to 8 pm
Saturday: 9 am to 6 pm
Sunday: 10 am to 5 pm
You can contact the customer service team via live chat, email, or phone. Their phone lines are open from Monday to Saturday, 10 am to 4 pm, and are closed on Sundays. The phone number to reach them is 0333 344 2646. Please note that 0333 numbers are toll-free and will be charged at the standard network rate.
If you need to reach out regarding an issue with your order, you can contact them via email at [email protected] or [email protected]. Remember to include relevant information such as your browser/device, screenshots or photos, and ensure you email them using the same address associated with your account.
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Customer service in-store
The Perfume Shop offers a variety of ways to get in touch with their customer service team.
If you have received a faulty item, you can head to your local store with the item and your receipt, and a member of the team will be able to help you. You can also return your purchase to your nearest store for an exchange or refund. Don't forget your proof of purchase.
If you have received an incorrect item, you can contact the customer service team for assistance, and then return the item to your nearest store.
The Perfume Shop also offers in-store returns for purchases made online. You can return an item purchased online free of charge via Royal Mail, or you can take the item into any one of their stores.
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