Antonio Mcgowan
Pura offers a live chat feature on its website for customers to connect with its customer support team. The live chat option is available from 8 am to 5 pm, Monday to Friday, and can be accessed by locating the chat bubble in the bottom right corner of the Contact Us page. Through the live chat, customers can access troubleshooting guides, instructional videos, and real-time conversations with knowledgeable Pura customer support agents. This ensures prompt assistance and effective resolution of inquiries.
| Characteristics | Values |
|---|---|
| Live Chat Availability | Monday to Friday, 8 AM to 5 PM MST |
| Phone Support | Monday to Friday, 6:30 AM to 5 PM MST; Saturday, 6:30 AM to 3 PM MST |
| Email Support | Monday to Sunday, 8 AM to 5 PM MST |
What You'll Learn
Live chat location
To access Pura's live chat, go to their website and navigate to the "Contact Us" page. In the bottom right-hand corner of the page, you will see a chat bubble. Click on it, and you will be able to access the live chat feature.
Through the live chat, you can access a range of resources, including troubleshooting guides and instructional videos. You can also engage in real-time conversations with knowledgeable Pura customer support agents who are dedicated to providing prompt and effective assistance.
The live chat is available during specific hours: 8 AM to 5 PM, Monday to Friday, Mountain Standard Time (MST). Outside of these hours, you can leave a message or try alternative contact methods, such as phone or email.
Pura's customer support team is committed to providing timely assistance, and they typically respond to inquiries within one business day, excluding holidays.
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Live chat availability
Live chat is available on the Pura website during the following hours: 8 AM to 5 PM, Monday to Friday, Mountain Standard Time (MST). Live chat is closed on Saturday and Sunday.
To access the live chat feature, go to the “Contact Us” page on the Pura website. In the bottom right-hand corner of the page, you will see a chat bubble. Click on this chat bubble to initiate the live chat.
Through the live chat, you will be able to access troubleshooting guides, instructional videos, and real-time conversations with Pura customer support agents. This service ensures that you receive prompt assistance and that your inquiries are addressed effectively and professionally by a dedicated member of the Pura team.
In addition to live chat, you can also contact Pura customer support by phone or email during their respective operating hours.
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Phone number
Pura's customer service phone number is 1-650-735-8233. You can contact them anytime Monday to Friday between 8:00 AM and 5:00 PM MST.
Pura's phone support is available during the following hours:
6:30 AM to 5 PM Monday to Friday MST
6:30 AM to 3 PM Saturday MST
Closed on Sundays
If you wish to contact Pura outside of these hours, you can reach out to their customer support team via live chat or direct email.
Pura's live chat feature is located in the bottom right-hand corner of their website. Through this feature, you can access troubleshooting guides, instructional videos, and real-time conversations with their customer support agents.
You can also contact Pura via email at support@trypura.com. Their customer support team typically responds to email inquiries within one business day, excluding holidays.
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Phone availability
Pura's customer service phone number is 1-650-735-8233. You can contact them anytime Monday to Friday between 8:00 AM and 5:00 PM MST. On Saturdays, the phone lines are open from 6:30 AM to 3:00 PM MST, and they are closed on Sundays.
The Pura customer support team is committed to providing timely assistance. They can help with a range of issues, including troubleshooting, instructional support, and answering any questions or addressing other inquiries.
If you are unable to reach them via phone, you can also contact Pura through their live chat feature or by sending an email to support@trypura.com. Their live chat is available Monday to Friday from 8:00 AM to 5:00 PM MST and is accessible through the chat bubble in the bottom right-hand corner of the "Contact Us" page on their website.
Pura typically responds to email inquiries within one business day, excluding holidays. When sending an email, be sure to provide a detailed message outlining your issue so that you can receive a prompt and accurate response.
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Email address
Pura offers several ways to get in touch with their customer support team. One way is through their email address, which is support@trypura.com. This is the best option if you have detailed or technical questions or issues that require troubleshooting.
The customer support team is committed to providing timely assistance and typically responds to email inquiries within one business day, excluding holidays. To ensure a prompt and accurate response, it is recommended to provide a detailed message outlining your issue.
In addition to email, you can also reach Pura's customer support through their live chat feature on their website or by phone. The live chat option provides access to troubleshooting guides, instructional videos, and real-time conversations with knowledgeable customer support agents.
The Pura customer service phone number is 1-650-735-8233, and they can be contacted Monday to Friday between 8:00 AM and 5:00 PM MST.
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Frequently asked questions
You can reach Pura's customer support team through the live chat feature on their website. Locate the chat bubble in the bottom right-hand corner of the "Contact Us" page and click on it to access troubleshooting guides, instructional videos, and real-time conversations with a Pura customer support agent.
Pura's live chat support is available from 8 AM to 5 PM, Monday to Friday, Mountain Standard Time (MST). The service is closed on Saturdays and Sundays.
In addition to live chat, you can contact Pura's customer service by phone or email. Their customer service phone number is 1-650-735-8233, and they can be reached Monday to Friday, 8 AM to 5 PM MST. You can also send an email to support@trypura.com, and they typically respond within one business day.
