Lance Carson
The Perfume Shop offers delivery to Ireland, with standard delivery costing €4.99 and taking 3-5 working days. Next-day delivery is also available for orders placed before 2 pm Monday to Friday, excluding public holidays. For rural areas or severe weather conditions, delivery times may be longer than usual. Additionally, the company offers a Click and Collect service, allowing customers to pick up their orders from any store or Superdrug counter within 30 minutes to 5 days, depending on stock availability.
| Characteristics | Values |
|---|---|
| Delivery Service | An Post |
| Click and Collect Service | Available in all stores, including counters within Superdrug |
| Collection Requirements | Collection email or text confirmation, passport, driving licence, or payment card used to place the order |
| Collection Timeframe | 3 to 5 working days |
| Collection Hold Time | 14 days |
| Returns | 90 days from the date of collection |
| Delivery Time | 3 to 5 working days from the Dublin warehouse |
| Delivery Days | Monday to Saturday (excluding public holidays) |
| Next-Day Delivery | Available for orders placed before 2 pm, Monday to Friday |
| Rural Areas | Delivery times may vary |
| Severe Weather Conditions | Delivery times may vary |
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What You'll Learn
Click and Collect service
The Perfume Shop offers a Click and Collect service for customers in Ireland. This service is available in all stores, including counters within Superdrug. When placing an order, you will be presented with the option to select a store for collection.
If your chosen item is in stock in your chosen store, you will be able to collect it within 30 minutes. If it is not in stock, it will be processed and ready for collection after 2:00 pm in 3 to 5 working days. You will receive a notification when your order is ready.
When collecting your order, you must bring your collection email or text confirmation. You will also need to present one of the following forms of ID: a passport, driving licence, or payment card used to place the order. If someone else collects your order, they must bring your collection email and a form of your ID.
Once a Click and Collect order has been placed, it cannot be amended. If you no longer require the item, you must contact your chosen store directly to arrange a refund after receiving your delivery confirmation.
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Standard Delivery
The Perfume Shop delivers to Ireland using An Post. Standard Delivery is available for Eire addresses only and costs €4.99. It takes 3 to 5 working days for delivery from the Dublin warehouse. Deliveries are made Monday to Saturday (excluding public holidays).
You can also use the Click and Collect service, which is available in all stores, including counters within Superdrug. Standard Click and Collect orders are dispatched from the warehouse and are usually available for collection in 3 to 5 working days. Express Click and Collect orders are available within 30 minutes from your chosen store.
Please note that The Perfume Shop cannot always guarantee delivery within their normal timescales to rural areas or during severe weather conditions.
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Next Day Delivery
The Perfume Shop offers next-day delivery to Ireland from its Dublin warehouse. To qualify for next-day delivery, orders must be placed before 2 pm, Monday to Friday. Orders placed before the cutoff time will be dispatched the same day and delivered the next working day, excluding public holidays.
Next-day delivery is only available for addresses in Eire. The Perfume Shop cannot always guarantee delivery within its usual timescales to rural areas or during severe weather conditions.
In addition to next-day delivery, The Perfume Shop offers standard delivery to Eire addresses from its Dublin warehouse. Standard delivery takes 3 to 5 working days and does not require a signature.
The Perfume Shop also offers a Click and Collect service. Standard Click and Collect orders are typically available for collection in 3 to 5 working days, while express orders can be collected within 30 minutes if the item is in stock in the chosen store.
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Returns
The Perfume Shop offers a free returns service. You can return your order via Royal Mail or in-store. You have 90 days to return your order, and it must be unused, unopened, and in its original packaging. If the product is damaged or not in a fully resalable condition, The Perfume Shop reserves the right to refuse a refund or exchange. This does not affect your statutory rights.
You can also refuse delivery with the courier, and the parcel will be returned to The Perfume Shop, after which you will be refunded.
If you have purchased a faulty item in-store, you can return it to your local store with the item and your receipt, and a member of the team will help you.
If you have received an incorrect or damaged item, you can contact The Perfume Shop's customer service team, who will assist you.
Once your return has arrived at the warehouse, it will be processed within 14 working days. You will be notified via email, and it will then be down to your bank's processing time for the funds to be returned to your account.
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Delivery timescales
The Perfume Shop delivers to Ireland using An Post. The delivery timescales depend on the type of delivery chosen.
Standard Delivery
Standard delivery is available for Eire addresses only and costs €4.99. It takes 3 to 5 working days from the Dublin warehouse. Deliveries are made from Monday to Saturday, excluding public holidays.
Next Day Delivery
Next Day Delivery is also available for Eire addresses only. Orders placed before 2 pm Monday to Friday will be dispatched on the same day and delivered the next working day, excluding public holidays.
Click and Collect
The Click and Collect service is available in all stores, including counters within Superdrug. There are two types of Click and Collect orders: standard and express.
A standard Click and Collect order means the item is out of stock in the chosen store and will be dispatched from the warehouse before collection. It will usually be available for collection in 3 to 5 working days.
An express Click and Collect order means the item is in stock in the chosen store and will be ready to collect within 30 minutes.
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Frequently asked questions
Yes, The Perfume Shop delivers to the Republic of Ireland.
Standard delivery to Ireland costs €4.99.
Standard delivery to Ireland takes 3-5 working days.
Yes, orders placed before 2 pm Monday to Friday will be delivered the next working day.
Yes, The Perfume Shop offers a Click and Collect service in all stores in Ireland, including counters within Superdrug.
