Macy's Cologne Price Matching: What You Need To Know

Macy's offers a wide range of colognes and fragrances for men, including top brands such as Chanel, Armani, and Yves Saint Laurent. While the department store doesn't explicitly state that it price matches colognes, it does have a price adjustment policy that allows customers to request a refund for the difference in price if they find the same product advertised for less elsewhere. This policy applies to both online and in-store purchases, although there are some differences in the process for each. To qualify for a price match, customers must submit their request within ten days of purchase, and the item must be identical and in stock at both Macy's and the competing retailer.

Macy's price match policy criteria

Macy's has a Price Adjustment Policy that allows customers to request a refund for the amount they've overpaid for an item. This policy applies to both in-store and online purchases.

For in-store purchases, customers can request a price adjustment if they find the same item at a lower price at another Macy's store or a competing retailer. The item must be identical and in stock at both Macy's and the competing retailer. To qualify for a refund, customers must provide proof of the lower price, such as an advertisement or receipt, and the competing retailer must be on Macy's approved list.

For online purchases, customers can request a price adjustment if they find the same item at a lower price on Macy's website within ten days of their purchase. The item must be identical, and the customer must provide the original purchase receipt or order number.

Macy's also offers price adjustments for furniture and mattresses, but these requests must be submitted via email to [FurnitureandBedding@macys.com](FurnitureandBedding@macys.com) within ten days of purchase.

It's important to note that Macy's does not price match items from online marketplaces such as eBay or Facebook Marketplace. The company has a core set of competitors that it is known to price-adjust its products against, including JCPenney.

Online vs in-store price matching

Macy's has a price match policy, which means that if you find an identical product at a lower price elsewhere, they will refund you the difference if you buy the item from them instead. This applies to both online and in-store purchases, although there are some differences in the process for each.

Online price matching

Items purchased from Macy's website qualify for price matching. You will need to provide proof of a lower price, such as sharing a link to the competitor's site, as well as proof of purchase from Macy's. Macy's has a list of approved retailers that they refer to before price matching, so you'll only get a price match if you bought the item from one of these approved competitor websites.

In-store price matching

To request a price match at a Macy's store, you'll need to speak to the store's customer service team and provide them with key information about your order, including proof of purchase. You'll also need to show them a link to a competitor's website to prove that your claim is true. If approved, you'll receive store credit or a refund for the difference, which will be made to the same form of payment used for the original purchase.

Conditions of price matching

There are a few conditions that apply to Macy's price match policy:

• The request must be made within ten days of purchase. For Apple iPhone purchases, this deadline extends to fourteen days, and for other Apple products, it's up to 30 days.
• No coupons, discount codes, or special offers can have been used when purchasing the item.
• Mattresses have specific requirements, such as a competing price difference of up to $100, and they must be purchased from a first-hand store.
• Macy's doesn't price match all its competitors and some are excluded, such as Target, Walmart, Costco, and Lowe's.

Price matching competitors

Macy's has a price-matching policy that allows customers to get a refund within ten days from the purchase date and up to 14 days for Apple iPhone products and 30 days for other Apple products. To qualify for a refund, you must provide proof of where you found the item at a lower price, and the competing retailer must be on an approved list. Macy's will price-match any approved competitors and refund the difference if you buy the item from them.

Macy's has a core set of competitors that it is known to price-adjust its products for. This generally includes retailers like JCPenney, Sears, and Nordstrom. Macy's does not price-match all its competitors, and some are excluded, such as Target, Walmart, Costco, and Lowe's.

Macy's also has specific requirements for certain items. For instance, for mattresses, the competing price difference must be up to $100, and the mattress must have similar specifications, such as name, style, or model description. Additionally, if the mattress was purchased at a second-hand store, it is ineligible for price-matching.

For online purchases, the ten-day period starts from when the order was placed, not when the item was received. To qualify for a price match, you will need to provide the purchase receipt for in-store orders or the purchase order for online orders.

Price matching exclusions

Macy's offers a Price Adjustment Policy, allowing customers to request a refund for the amount they have overpaid for an item. While Macy's does not price match items from other retailers at the point of sale, it does offer retrospective price adjustments.

Macy's will not adjust prices if you find an item cheaper on eBay or Facebook Marketplace. Instead, it has a core set of competitors that it is known to price-adjust its products for. These include JCPenney, Sears, and Nordstrom.

Macy's will not price match stores such as Target, Walmart, Costco, and Lowe's.

Macy's has specific requirements for price-matching mattresses. The price difference must be up to $100 from a competing retailer, and the mattress must have similar specifications, such as the name, style, or model description. Proof of the mattress price and specifications is also required.

Macy's does not price match second-hand stores or retailers that charge membership fees, such as Sam's Club.

Price adjustment policy

Macy's has a "Price Adjustment Policy" instead of a price match policy. This means that if you buy a product at a Macy's store and later find out that it is cheaper at one of Macy's top online competitors, you can request a refund for the difference in price. This policy applies to both in-store and online purchases.

To qualify for a refund, you must submit your request within ten days of your purchase. For Apple iPhone purchases, this deadline is extended to fourteen days, and for other Apple products, it is thirty days. It's important to note that the price adjustment policy does not apply if you used coupons, discount codes, or special offers when making your purchase.

Macy's has a list of approved retailers that they refer to for price adjustments, and they will only adjust the price if you bought the item from one of these approved competitor websites. Some of the retailers that Macy's price matches include Sears, Nordstrom, and JCPenney.

For in-store price adjustment requests, you will need to provide the purchase receipt, while for online orders, you will need the purchase order number. You can submit your request online through Macy's live chat on its Price Adjustment Request page or by filling out a price adjustment request form.

Frequently asked questions