Lance Carson
Lush Cosmetics has a sampling program that allows customers to try out products before committing to a purchase. While the online sampling program is currently on hold, customers can visit their local Lush store to sample a range of products, including solid perfumes. In the past, Lush also offered paper strips with sprayed scents for online orders, but this practice has been discontinued. Some customers have expressed a desire for sample vials, especially for expensive perfumes, but the company has not reintroduced this option. Third-party websites like Visionary Fragrances offer Lush perfume samples for purchase, but these are not officially affiliated with the company.
| Characteristics | Values |
|---|---|
| Online samples | On pause |
| In-store samples | Available |
| Types of samples | Solid perfumes, paper strips, washcards |
| Sample availability | Varies by store and country |
| Sample cost | Starting from £3.49 |
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What You'll Learn
Lush offers in-store samples
In the past, Lush also offered paper strips with sprayed scents included in online orders, but they no longer do so. Some customers have expressed a desire for the return of sample vials, especially for expensive perfumes, as they would prefer to sample the perfume formula itself rather than using washcards or paper strips. However, others have pointed out that creating pre-made samples of the exclusive black label perfumes could be costly and time-consuming for the factory team.
Lush Spain has been known to send out perfumes sprayed on paper strips with the name of the fragrance written on them, and some stores offer similar testers that customers can use in-store. However, these are not suitable for testing on the skin.
Overall, while Lush does offer some in-store perfume samples, the availability and format of these samples may vary depending on the store and country.
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Online samples are currently paused
While Lush does offer samples in their physical stores, their online sample program is currently paused. This is because they are reviewing and making changes to how and when they offer samples for online orders. They want to ensure that customers can get samples without causing delays to their orders being packed and shipped.
In the past, Lush used to include paper strips with sprayed scents in online orders, but they no longer do this. This has led to some customers having to order perfumes blindly and then return them if they don't like the scent. However, some stores still offer these paper strips in-store for customers to take home and try.
Lush also used to offer sample vials of perfumes, but these are no longer available. Instead, they now provide washcards, which are more environmentally friendly. However, some customers miss being able to sample the perfume formula itself.
Although online samples are paused, customers can still visit their local Lush store to try samples of almost any product they wish to test. It is recommended to call the store beforehand to ask about the in-store sampling process.
Additionally, some third-party websites, such as Visionary Fragrances, offer Lush perfume samples for purchase. These samples can be a way for customers who don't have access to a physical store to try out different Lush fragrances.
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Solid perfume samples are available
Lush has also been known to provide paper strips with sprayed scents, although this practice appears to have been discontinued. Some customers have expressed a desire for the return of these sample strips or the introduction of sample vials, particularly for the more expensive perfumes.
Currently, the online sample program at Lush is on pause. The company is reviewing and making changes to improve the overall experience and ensure that sample requests do not cause delays in delivering orders. However, customers can still visit their local Lush store to try samples of various products, including solid perfumes.
Additionally, some third-party websites, such as Visionary Fragrances, offer Lush perfume samples for purchase. These samples can be a convenient option for those who do not have easy access to a physical Lush store.
Overall, while Lush does not offer an extensive range of perfume samples, solid perfume samples are available in-store, allowing customers to explore different scents and make informed purchases.
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Paper strips with scents were previously offered
It seems that Lush has experimented with different approaches to providing perfume samples in the past, including paper scent strips. While some customers have reported receiving perfume-sprayed paper strips from Lush, particularly with online orders, others have contradicted this. One customer reported that while Lush used to include these scented paper strips with online orders, they stopped doing so for unknown reasons.
Lush appears to have explored various sampling methods, including solid perfume samples in stores and washcards, which are more environmentally friendly than traditional sample vials. However, some customers have expressed a preference for sampling the perfume formula itself, rather than washcards.
In-store sampling is still an option, as some stores offer solid perfume samples and allow customers to spray perfumes on paper strips to take home. However, there is no consistency across stores, and some customers have expressed frustration at the lack of official online sampling options, particularly for those who don't live near a physical store.
Lush has acknowledged the importance of sampling and is working to improve its online sample program. They have paused the program to make necessary changes and ensure a better overall experience for customers, addressing issues such as delays in delivering orders due to sample requests. While the online sample program is on hold, Lush encourages customers to visit their local stores to sample products.
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Samples can be purchased from third-party sites
While Lush does not currently offer perfume samples, they are reviewing their sampling process to ensure a better experience for customers. Samples can be purchased from third-party sites, such as Visionary Fragrances, which offers a range of Lush perfume samples, including Cardamom Coffee, Nero, and Junk, with prices starting at £3.49.
Visionary Fragrances also provides discount codes for larger orders, and their EU store offers free shipping without customs charges for orders within Europe. Another option is Etsy, where sellers may offer samples of specific Lush perfumes, such as Chelsea Morning. Mercari is another third-party site where decanters offer partial bottles of various Lush fragrances, although prices and shipping fees can add up.
It is important to note that purchasing from third-party sites means that you are not buying directly from Lush, and the company is not officially affiliated with these sellers. As such, the fragrances may not be an exact match to the original perfumes, and the quality may vary.
Additionally, some third-party sites may not offer the same level of customer service and return policies as Lush. Therefore, it is essential to do your research before making a purchase, read reviews, and understand the seller's policies.
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Frequently asked questions
Yes, Lush offers perfume samples in their physical stores. However, their online sample program is currently on hold.
Lush offers solid perfume samples in-store. They do not offer liquid perfume samples.
If you don't live near a physical Lush store, you can order perfume samples from third-party websites such as Visionary Fragrances.
No, it seems that Lush does not offer samples of all their perfumes. The availability of samples depends on the specific store and country.
No, Lush's online sample program is currently paused. They are reviewing and making changes to improve the overall experience and reduce delays in delivering orders.
