Returning Cologne: What's The Policy?

Returning cologne can be a tricky process, and policies vary depending on the retailer. Some stores, like Macy's, allow returns of gently used cologne, while others require the product to be new and unopened. It's important to check the return policy of the specific store before attempting to return a cologne purchase. Additionally, some stores may only offer store credit or a partial refund for returned cologne, especially if it has been used. Providing a receipt or proof of purchase is typically required for a full refund, but some stores may offer returns without a receipt with manager approval. Overall, it's best to research the return policy and understand the limitations before making a cologne purchase to avoid any issues or disappointments.

What is the return policy for cologne at Macy's?

Macy's will accept returns of cologne purchased in-store within 30 days of purchase, and returns of cologne purchased online within 180 days of purchase. The cologne must be in its original packaging with the box and receipt, and it must be either sealed or only slightly used. If you are a Star Rewards member, you can receive free return shipping, otherwise, you will be deducted a $9.99 return shipping fee plus tax from your refund.

If you are returning cologne purchased online, you must include the relevant replacement order label on the shipping container. If you are missing the packaging receipt or shipment record, Macy's virtual customer care can help you locate it with your email or customer ID. If you do not have a receipt, you will need the consent of a supervisor and a legitimate ID card, and your refund will likely be provided in redeemable web store points.

If you are returning cologne purchased as part of a BOGO offer, each item's return value will be proportionally lessened.

Can I return cologne without a receipt?

Returning cologne without a receipt is possible, but it depends on the retailer's return policy. Some stores will only offer an exchange or store credit for the lowest sale price of the item within a certain period, usually 180 days. Other stores might accept returns without a receipt but will require approval from a manager and a valid photo ID.

Macy's, for example, allows returns of new or "gently used" fragrances within 30 days of purchase for a refund or exchange. Without a receipt, you may still be able to return the cologne, but you will likely receive store credit for the item's lowest sale price in the last 180 days.

Sephora also has a similar policy, allowing returns for up to 60 days, even without a box or a receipt, as long as your name is in their system. However, without a receipt, you will only receive store credit.

Some stores, like Nordstrom and Costco, have more generous return policies, allowing returns at any time. On the other hand, some stores, particularly smaller or independent retailers, may not accept returns on opened items at all.

It is always a good idea to check the return policy of the specific retailer from which you purchased the cologne, as policies can vary significantly between stores.

What happens to returned cologne?

Returning cologne can be a tricky business, and what happens to it afterwards can vary depending on where it was purchased and the reason for its return. Many retailers have different policies regarding returns, and these policies can also vary between countries.

In the US, for example, Macy's will accept returns of cologne purchased in-store or online within 30 days, or 90 days according to another source. The cologne must be in new or gently used condition, with the original packaging and receipt. If these conditions are met, the customer will receive a refund to their original payment method. Without proof of purchase, a return may still be accepted at the store manager's discretion, but the customer will likely be given store credit instead.

Sephora also accepts returns of cologne, even without the box or receipt, as long as the customer's name is in their system. The return period is 60 days, and a full refund will be given from 1-30 days, with store credit issued from 30-60 days.

Other stores in the US that accept returns of cologne include Kohl's, TJ Maxx, Marshalls, Burlington, Ulta, Nordstrom, and Amazon. Some of these stores may resell returned cologne, while others are likely to destroy it.

In the UK, it seems that returning cologne is less common, and many stores will only accept returns if the product is damaged or faulty.

Overall, the fate of returned cologne depends on the return policy of the specific retailer. Some may destroy the product, while others may resell it, offer an exchange, or provide a refund.

Can I return cologne to a different store than I bought it from?

Returning cologne to a different store than the one you bought it from depends on the store's return policy. Some stores, like Sephora, have a very flexible return policy, allowing returns for up to 60 days without the box and even without a receipt, as long as your name is in their system. Macy's, on the other hand, will only accept returns within 30 days of an in-store sale or 180 days of a website purchase. They also require the cologne to be either brand new and sealed or slightly used.

Some stores will not accept returns for cologne bought from another branch or store. In such cases, you may need to contact the store where you made the purchase and ask about their return policy and any conditions that may apply.

It is important to note that some stores have different policies for returning online purchases. For example, Macy's requires that cologne purchased online be returned by mail and that the packaging receipt or shipment record be included.

Additionally, some stores may have specific requirements for returning opened or used cologne. For instance, some stores may only accept returns if the seal is unbroken, while others may allow returns of slightly used cologne but will dispose of the product instead of reselling it.

Therefore, it is always a good idea to review the return policy of the store you intend to return the cologne to and ensure that you meet any conditions or requirements to avoid any issues or complications with your return.

Can I return cologne that I've used?

Returning cologne that you've used is possible, but it depends on where you bought it and their specific return policy.

Macy's, for example, accepts returns of gently used fragrances within 30 days of purchase for a refund or exchange. Gently used typically means the cologne has only been sprayed once or twice. You can return fragrances for any number of reasons, including if it is an unwanted gift, if you've ordered by mistake, or if you've simply changed your mind. If you don't have a receipt, you may still be able to return the cologne, but you will likely only receive store credit for the item's lowest sale price in the last 180 days.

Sephora also accepts returns of opened fragrances, even without the box or receipt, as long as your name is in their system. You have 60 days to return the item, and you can choose to exchange it or receive store credit.

Some department stores, like Kohl's, will also take back opened fragrances. One customer reported that a sales assistant told them that if they weren't happy with their purchase, they could return it, and the store would make a tester bottle out of it.

However, not all stores accept returns of opened fragrances. Some people have expressed surprise that stores allow returns of cologne at all, and one person commented that most stores are not obligated to accept returns on opened perishables. Another commenter noted that they had never heard of returns of opened fragrances being accepted in Australia.

Before attempting to return a used cologne, it is important to check the return policy of the store you purchased it from and to be aware that you may only receive store credit, rather than a refund.

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