Anisha Riggs
There are a few refill options for perfume at Macy's. Firstly, you can purchase the Fame Parfum Refillable Spray, which can be refilled with the Fame Parfum Refill. Secondly, according to Jennifer Capuano, the vice president of fragrance at Macy's, customers can bring in an empty Mugler Angel or Alien scent bottle that they have already paid for and have it refilled at a discounted price. This option is also available for other brands.
| Characteristics | Values |
|---|---|
| Refill service | Macy's does offer a refill service for perfume bottles, but it is brand-specific and conditional |
| Brands | Refills are available for Mugler Angel and Alien scents |
| Conditions | Customers must bring in an empty bottle that they have paid for in full |
| Price | Refills are available at a discounted price, saving $20-40 |
| Reviews | Customers have given positive reviews for the scent and quality of Macy's perfumes |
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What You'll Learn
Refills for specific perfume brands
Macy's offers refill options on select perfume brands, with prices varying by brand. One of the brands that offer refillable perfume bottles at Macy's is Paco Rabanne. The Rabanne Fame Parfum Refillable Spray, 2.7 oz, is a refillable perfume bottle that can be refilled with the Fame Parfum Refill, sold separately.
Macy's also offers physical refills for Mugler perfumes in the Angel and Alien scents at a discount. Customers who purchase a full-priced bottle can return for a refill at a reduced rate.
Other brands that offer refillable products at Macy's include Ralph Lauren, Lancôme, Yves Saint Laurent, Prada, and Giorgio Armani. The prices for these refill products range from $18 for a 0.33-ounce Lafco New York refill to $1,260 for a 16.9-ounce Creed Aventus refill.
To find out more about eligible brands and scents, customers can search for 'Fragrance Refill' on the Macy's website.
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Discounted prices for refills
Macy's offers discounted refill options for select perfume brands. The cost of refills varies depending on the brand, size, and fragrance concentration. When customers purchase a full-price bottle of Mugler Angel or Alien scents, they can get refills at a discounted rate. The price of a .33-ounce Lafco New York refill from brands like Ralph Lauren, Lancôme, and Prada starts at $18, while a 16.9-ounce Creed Aventus refill can cost up to $1,260.
Macy's also offers refillable bottles from various brands, which are sold separately and range in price from $30 to $70 on average. These bottles come in different sizes and can be refilled with the corresponding fragrance, which is also sold separately. The price of the refill fragrance can vary significantly depending on the specific brand, size, and type of fragrance (Eau de Toilette or Eau de Parfum).
It is important to note that not all perfume brands offer refillable options, and the availability of refills may vary by store or region. To find eligible brands and scents, customers can search for "Fragrance Refill" on the Macy's website or visit a physical store to check for availability.
Additionally, some perfume brands offer refillable options directly on their websites, which may be more cost-effective due to promotions or discounts offered by the brand. It is worth exploring the brand's website or authorized retailers to compare prices and find the most economical option for refills.
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Refillable perfume bottles
Refilling perfume bottles helps to save money and reduce waste. While not all luxury brands offer refill options for their fragrances, some department stores, such as Macy's, do offer perfume refill services.
Macy's offers refills for certain perfume bottles at a discounted price. Customers can bring in their empty Mugler Angel and Alien scent bottles and have them refilled for less than the original bottle price. This service is only available if the customer has paid for the original bottle in full.
Macy's also offers the Rabanne Fame Parfum Refillable Spray, a 2.7 oz refillable perfume bottle that can be refilled with the Fame Parfum Refill, sold separately. This product is also available as part of the Rabanne 3-Pc. Fame Parfum Gift Set.
Some customers have praised the service at Macy's, with one reviewer commenting that they "were even given some free samples". Another customer review states that the Rabanne Fame Parfum Refillable Spray "stays on me all day, everyday".
In addition to Macy's, some Sephora stores offer a similar perfume refill service, where customers can purchase refill bottles for less than the original bottles.
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Free samples
Macy's offers free perfume samples to customers in the United States. These samples are usually offered through sponsored ads on Facebook and Instagram. To increase your chances of receiving free samples, you can follow Macy's on Facebook and Instagram, interact with their website, and look out for the sponsored ads. You can like, save, or comment on the ad to increase your chances of receiving free samples.
Macy's offers a variety of fragrances, and their free sample boxes typically include 5-6 samples from various luxury brands. These samples are usually deluxe-sized and are shipped for free. Macy's offers these free perfume samples regularly throughout the year, with an increased frequency in September and October.
While Macy's does not offer in-store perfume refills due to hygiene concerns and potential product tampering, they do sell refill products for certain brands, including Ralph Lauren, Lancôme, Yves Saint Laurent, Prada, and Giorgio Armani. Additionally, they offer refillable perfume atomizers, which are reusable containers that allow you to transfer your existing fragrance and carry a travel-sized version.
Macy's also carries specific fragrance brands that offer refillable options as part of their product line, such as compatible refill bottles sold separately or unique refill systems. Some brands may offer gift sets that include a refillable bottle and a refill.
Overall, Macy's provides various ways to obtain your favourite fragrances, whether through free samples or exploring refill options for your favourite perfumes.
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Customer service
Macy's offers a customer-centric service for perfume lovers. While the department store does not refill any perfume bottle brought into their stores, they do offer refill services for specific fragrances. For instance, customers can bring in an empty bottle of Mugler Angel or Alien scent that they have purchased and have it refilled at a discounted price. This service is also available for the Rabanne Fame Parfum Refillable Spray, which can be refilled with the Fame Parfum Refill.
Macy's also offers customers the option to purchase refill bottles for other brands at a lower price than the original bottles, allowing them to top off their perfumes and colognes. This means that, while they may not be able to refill a specific bottle, they can still obtain their favourite scent at a more affordable price. This service is not limited to perfumes, as colognes are also included in the refill options.
The customer service provided by Macy's extends beyond refills, as they are known for their knowledgeable staff who can guide customers in their fragrance choices. One customer review specifically mentions Jennifer at the Danbury Mall, praising her expertise and assistance in the fragrance department. This level of service, combined with the availability of free samples, enhances the perfume-buying experience for customers.
Macy's also offers various deals and discounts to its customers. For example, subscribers can enjoy 5% off their second order and all future shipments, as well as free shipping on orders over $20. These incentives further contribute to the overall customer experience and satisfaction.
Overall, Macy's demonstrates a commitment to customer service in the fragrance department by offering refill options, knowledgeable staff, free samples, and cost-saving deals. These services create a positive and rewarding shopping experience for perfume enthusiasts.
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Frequently asked questions
Yes, Macy's will refill empty perfume bottles for certain brands. For instance, they refill Mugler Angel and Alien scent bottles at a discounted price.
It is claimed that Macy's offers refills for $27, which is a fraction of the original price. Customers can save $20-40 a few times a year.
Yes, you need to bring in an empty bottle that you paid for in full.
It is unclear if all Macy's stores offer this service. However, it is known that some New York City locations do.
