Returning Cologne To Ulta: What You Need To Know

Ulta Beauty offers a customer-friendly return policy, allowing for full refunds within 60 days of purchase with the original receipt. If you are an Ultamate Rewards member, you can verify the purchase with your member ID. If you do not have a receipt, you can still return the item if you are an Ultamate Rewards member. The company also accepts returns without packaging, as long as you have your receipt and are within the 60-day return window. After 60 days, Ulta still accepts returns but the refund will be in the form of store credit.

Ulta's return policy states that you can return any products purchased from the store, new or used, as long as the product is not significantly used. However, Ulta will not resell used, damaged, or expired products to protect its brand integrity. Instead, the company trains its employees to inspect and properly dispose of any used, damaged, or expired returns.

So, if you are unhappy with your cologne purchase from Ulta, you can return it and get a full refund within 60 days or store credit after that.

What is Ulta's return policy?

Ulta Beauty offers a customer-friendly return policy that is relatively easy to navigate. You can return most new or gently used products within 60 days of the original purchase date for a full refund to the original form of payment. If you are an Ultamate Rewards member, you can verify the purchase with your member ID. If you do not have your receipt or member ID, an in-store credit will be issued instead.

Ulta does not pay for shipping on returns. If you want to avoid paying for shipping, you will have to return your item to a physical store. You must return the item with all original parts and packaging. If you are returning a product purchased from Ulta Beauty at Target, you cannot return it to an Ulta Beauty store.

If you are returning a product within 30 days of the original purchase date, you will receive a refund to the original form of payment. If you are returning a product between 31 and 60 days of the original purchase date, you will receive an Ulta Beauty electronic gift card. If you are returning a product beyond 60 days of the original purchase date, your order will not be refunded and will be returned to you by mail.

Ulta Beauty never puts returned items back on the shelf to protect its brand integrity. Its policy strictly prohibits the resale of used, damaged, or expired products. Instead, the company trains its employees to inspect and properly dispose of any used, damaged, or expired returns.

Can I return used cologne to Ulta?

Ulta Beauty has a generous, customer-friendly return policy. The company offers full refunds within 60 days of purchase with the original receipt. After 60 days, customers can still return items, but they will receive store credit instead of a cash refund.

Ulta's policy states that if, at any time, customers are not happy with their purchase, they can return it. This means that yes, you can return used cologne to Ulta. However, use reasonable judgment when returning used items—the company will likely reject something that is half-used or empty.

To return an item to Ulta, bring it to any Ulta Beauty store with your receipt or packing slip. If you are an Ultamate Rewards Member, the company can look up your receipt for you.

It is worth noting that Ulta never puts returned items back on the shelf. The company's policy strictly prohibits the resale of used, damaged, or expired products. Instead, returned items are inspected and properly disposed of.

Can I return without a receipt?

Returning a product without a receipt is possible, but it depends on whether or not you are a member of the Ultamate Rewards program. If you are a member, you can prove your purchase with your rewards account, as the company logs your purchases in their system. However, if you are not a member, you will need a receipt for your return to be accepted.

If you are returning a product without a receipt, you will also need to provide proof of purchase. This can be done by providing your Ultamate Rewards member ID or by showing the original order confirmation email or packing slip.

It is important to note that Ulta Beauty reserves the right to limit returns if they suspect misuse of their return policy, such as excessive returns, reseller activity, or fraud. Additionally, returns made without a receipt may take a little extra time to process, as an Ulta Beauty staff member will need to find your purchase in their system.

What about returning without packaging?

Returning a product without its original packaging is possible at Ulta. According to the company's return policy, you can return a product without its original packaging as long as you provide proof of purchase and a staff member approves the return.

If you are an Ultamate Rewards member, you can prove your purchase with your rewards account, and you won't need a receipt. However, if you are not a member, you will need to provide a receipt for the return.

It is important to note that Ulta may reject a return if the product is significantly used or if they suspect misuse of their return policy. Additionally, Ulta does not resell used, damaged, or expired products, and any returned products that don't meet their standards are properly disposed of.

In the case of returning a fragrance, some sources suggest that it may be possible to return it if it is still mostly full, has its original box, and you have a receipt. However, other sources indicate that fragrances, even if only used a few times, will be damaged out and destroyed.

Therefore, if you are looking to return a cologne to Ulta without its original packaging, your best course of action is to contact Ulta directly and inquire about their specific return policy for your situation.

Will Ulta accept returns after 60 days?

Ulta offers a return policy that allows for full refunds within 60 days of purchase with the original receipt. If you are an Ultamate Rewards member, you can verify the purchase with your member ID. If these conditions are not met, an in-store credit will be issued instead.

If you are considering making a return after 60 days, it's still worth doing so. After 60 days, Ulta accepts returns but the refund will be in-store credit. You also have the option to exchange the product for the same item, or another item that costs more or less, in which case you or Ulta will cover the difference.

To return an item to an Ulta store, simply bring the product you wish to return along with the original order confirmation email or packing slip, and all original packaging materials. If you prefer to return your online order by mail, you must cover the shipping charges.

Frequently asked questions