Overstock is an online perfume retailer that sells a range of fragrances, including royal mirage, Davidoff, colour me, and white musk perfume oil. The company has received mixed reviews, with some customers claiming that they received counterfeit or stale perfumes, while others claim that the products they received were authentic and fresh. Some customers have also complained about the company's customer service and return policy, while others have praised the low prices and worldwide shipping.
Characteristics | Values |
---|---|
Customer Service | Poor, unknowledgeable, and rude |
Return Policy | No returns on perfumes, but some customers report being allowed to return faulty items |
Shipping | Worldwide shipping available |
Product Quality | Some reviews claim products are fake, old, or used |
Price | Significantly cheaper than other retailers |
Website Reviews | Overstock has a 2.5 rating on Trustpilot with 23 reviews |
What You'll Learn
Customer reviews of Overstock fragrances
Some positive reviews mention that the perfumes purchased from Overstock were 100% authentic, fresh, and brand new. One customer said, "I bought a perfume from there, and it was 100% genuine and brand new. Members of this site have given me a lot of positive feedback on overstock." Another review highlights the convenience and pricing of the website: "I enjoy shopping at Overstock Perfumes since the service and price are both excellent."
On the other hand, several negative reviews express concerns about the authenticity of the fragrances. One customer warned, "Yes, their costs are low, but who knows where their products come from; if they aren't factory sealed, they aren't real." Another review stated, "I ordered 2 bottles of Issey Miyake parfum I opened it up and its not authentic I notified them as soon as I opened the box and sprayed it now they're giving me a runaround beware it smells like raid bug spray."
In addition to concerns about authenticity, some customers have reported issues with slow delivery, difficulty with returns, and receiving used or damaged products.
Overall, while there are positive reviews that attest to the legitimacy of Overstock fragrances, there are also a significant number of negative reviews that raise concerns about the authenticity and quality of the products offered by the company.
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Overstock's reputation as a perfume retailer
Overstock is an online perfume retailer that has been in business for many years. The company was once owned by Oprah, but now it is run by Steven Donaldson. Overstock sells a range of products, including perfumes from various brands such as royal mirage, Davidoff, colour me, and white musk perfume oil.
There are mixed reviews about the authenticity of the perfumes sold by Overstock. Some customers claim that they received genuine, fresh, and brand-new perfumes, while others allege that they were sent counterfeit or used fragrances. There are also complaints about the company's customer service, with reports of long delivery times, difficulty in processing returns, and unhelpful staff.
However, it is important to note that Overstock has gained many positive reviews as well. Some customers praise the website for its low prices, ease of use, and the ability to purchase a range of household items in addition to perfumes. Overstock has also received high ratings for its fragrances from satisfied customers.
To ensure safety against fake perfumes, customers can take certain precautions, such as smelling the perfume in a local store before buying it online or scanning the QR code to check its authenticity. Additionally, inspecting the packaging, barcodes, and expiration dates can help identify a counterfeit product.
Overall, while there are some negative reviews, Overstock has maintained its reputation as a legitimate website that sells real perfumes, with many positive testimonials from customers who have had satisfactory experiences.
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The pros and cons of shopping at Overstock
Overstock is a well-known online retailer of home products, including furniture, rugs, kitchen appliances, bathroom accessories, clothing, jewelry, and children's items. The pros and cons of shopping at Overstock are as follows:
Pros:
- Overstock offers a wide range of products at affordable prices.
- They have a simple, easy-to-use website with good selection and prices on home goods.
- Overstock provides a 30-day money-back guarantee for returns on most items.
- They offer free shipping on orders over a certain amount and have a loyalty program called Club O, which provides benefits such as free shipping and returns.
- Overstock is a legitimate and reliable website that sells authentic products.
- They offer worldwide shipping.
- They have a no-hassle return policy and are accommodating in certain situations.
- Overstock has gained high ratings and positive reviews for its fragrances and perfumes.
Cons:
- Overstock does not allow returns on all items, and specific items like beauty products, memory foam mattresses, and ink cartridges are not eligible for return.
- There have been mixed reviews about the authenticity and quality of fragrances sold by Overstock. Some customers have received perfumes that were used or not properly sealed.
- Overstock takes a long time to deliver products, which is one of the main complaints from customers.
- There have been issues with customer service, with some reviewers reporting that customer service representatives were unhelpful or rude.
- Some customers have experienced problems with ordering, such as items being out of stock or cancelled orders.
- There have been instances of incorrect or damaged items being delivered, and the return process can be complicated and costly.
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How to spot a fake perfume
There are several ways to spot a fake perfume. Firstly, it is important to buy from a reputable dealer, such as a department store, a fragrance counter, or a website that sells authentic perfumes. Department stores are one of the safest places to buy perfume as you can examine the packaging in person and talk to the retail staff. If you are buying online, check for product and seller reviews, and make sure the vendor has a return policy and a safe shopping guarantee.
If you are unsure about the authenticity of a perfume, you can always contact the manufacturer. You can also check for the following signs:
- Price: If the price seems too good to be true, it probably is. Authentic perfumes are usually expensive, so be wary of luxury fragrances listed under $20, for example.
- Wrapping: Authentic perfumes typically come boxed and wrapped in cellophane. If the cellophane is loose or poorly wrapped, this could indicate a fake perfume.
- Box: Check the box for errors, such as misspelled words, grammatical mistakes, or an odd layout.
- Packaging: Real packaging is made from high-quality paperboard that protects the perfume bottle. On the inside of the box, there should be a special construction that keeps the bottle in place. There should also be a barcode on the lowest back portion of the box.
- Numbers: Authentic perfumes will have a control, batch, and serial number on the packaging, which can be used to independently verify the authenticity of the perfume.
- Bottle: Observe the quality of the perfume bottle. An authentic bottle will have a smooth container made from high-quality glass and a symmetrical, spill-proof cap. A fake bottle is often made from cheaper materials, such as plastic, and may have a rough or uneven finish.
- Colour: Designer brands don't use a lot of dye in their perfumes. If the perfume seems too dark or has a striking chemical colour, this could be a sign of a fake.
- Scent: A fake perfume may have a weaker scent or a different top note, or it may smell chemical. Authentic perfumes have complex and intricate scents, combining a mixture of natural and synthetic products.
- Longevity: A fake perfume will only last a couple of months in the bottle once it's opened, and it will not last long on the skin.
- Scent notes: Authentic perfumes from high-end brands will have tapering top notes, with middle and base notes that reveal themselves throughout the day. Fake perfumes usually only have a top note that isn't very long-lasting.
In addition, you can try shaking the bottle—the bubbles in a fake perfume will dissipate more quickly than in a real one. You can also compare the lettering on the bottle to that of an authentic perfume, and check the manufacturer's website for information on the packaging and bottle.
Remember, if you have a feeling that a perfume is fake, it probably is. Trust your gut and don't be afraid to walk away from a sale if you're unsure.
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Alternatives to Overstock for discounted fragrances
Overstock is an online perfume retailer with a mixed bag of reviews regarding the authenticity of its fragrances. While some customers have claimed that they received counterfeit perfumes, others have vouched for the legitimacy of the perfumes they purchased.
If you are looking for alternatives to Overstock for discounted fragrances, here are some options:
Fragrance Outlet
Fragrance Outlet is one of the largest retailers of genuine designer fragrances in the US, with over 100 physical stores across the country. They offer a wide range of designer fragrances, including brands like Calvin Klein, Dior, Gucci, and more, at discounted prices. Fragrance Outlet guarantees the authenticity of their products and provides customers with an affordable way to purchase luxury fragrances.
Pottery Barn
Pottery Barn is a popular alternative to Overstock with a similar overall score of 4.6 out of 5 stars. They offer a wide range of furniture and home decor items, and while they may not specialize in fragrances, they could be a good option for finding discounted perfumes or scented products. Pottery Barn also offers a range of coupons and promotions, making their products more affordable.
BigLots
BigLots is another retailer with an overall score of 4.6 out of 5 stars, similar to Overstock. They offer a wide range of products, and while they may not be specialized in fragrances, they could potentially offer discounted perfumes or scented items. BigLots also has active coupons and promotions, making their products more affordable.
Wayfair
Wayfair is a popular alternative to Overstock with an overall score of 4.5 out of 5 stars. They offer a wide range of furniture and home decor items and could potentially have discounted fragrances or scented products available. Wayfair also provides customization options, fabric swatches, and has active coupons and promotions.
Department Stores: TJ Maxx and Marshall's
While not exclusively fragrance retailers, department stores like TJ Maxx and Marshall's can be good options for finding discounted fragrances. However, as mentioned in the reviews, the authenticity and quality of perfumes at these stores may vary.
These alternatives offer a range of options for those seeking discounted fragrances. It is always important to be cautious when purchasing perfumes at heavily discounted prices, as the risk of counterfeits or old stock may be higher.
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Frequently asked questions
Overstock is a well-known online perfume retailer with a variety of perfume lines. While there are positive reviews from customers who have purchased authentic perfumes from the website, there are also several negative reviews claiming that the company sells fake perfumes.
Customers have left positive reviews, stating that they purchased genuine and brand-new perfumes from Overstock. Some reviews also commend Overstock for its excellent service and affordable prices.
Some customers have expressed concerns about the authenticity of the perfumes offered by Overstock. There are reviews claiming that they received fake, used, or old perfumes. Issues with customer service and difficulties with returns have also been mentioned in the negative reviews.
To ensure the safety of your purchase, you can follow these steps:
- Smell the perfume in a local store before buying it online.
- Scan the QR code on the product to verify its authenticity.
- Inspect the packaging, barcodes, and expiration dates.
- Compare the fragrance with one you already own to check for any discrepancies.
- Test the perfume on your skin to gauge its longevity and stability.